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Brattleboro Subaru
Brattleboro, VT
1,899 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road.
If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself.
Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs.
Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,899 reviews
February 17, 2016
BAD EXPERIENCE - MY CAR KEYS HELD RANSOM One person, the Sales Manager, made purchasing my 2016 Subaru Legacy and bad experience. After being in dealership for hours, I asked 3 different tim One person, the Sales Manager, made purchasing my 2016 Subaru Legacy and bad experience. After being in dealership for hours, I asked 3 different times to please return our car key so we could leave. My husband is diabetic and it was hours beyond time for his meal. I didn't want him to get low blood sugar. Finally after standing and saying I would look for my keys, I was led into the Sales Manager's Office. there were my keys on his desk. I asked a fourth time for my keys and he would not hand them to me. he wanted me to sign a contract to purchase the car. Feeling pressured to leave because of my husband's health (by this time he was in the car) I agreed to purchase. I was given not one, but two incorrect contracts to sign. Finally said Sales Manager asked me to give up $100 of my offered discount. I found the owner, my salesperson Laura, and Nate the finance guy pleasant to work with. But I would never go there again because you HAVE to deal with Luke the Sales Manager. More
by Unhappy Camper
January 22, 2016
Best car buying experience ever! We called Brattleboro Subaru after spotting an Impreza online and wanted to know if it was actually on the lot. We talked to John McLean and he said i We called Brattleboro Subaru after spotting an Impreza online and wanted to know if it was actually on the lot. We talked to John McLean and he said it was. We were there an hour later and John and the car were waiting for us at the front door. We were treated like family from minute one. He was so down to earth, friendly and informative. We took the car for a test drive and decided it was the one we wanted. John and the finance department made the process short and pleasant and we drive home that day in our spotlessly clean new car feeling like we got a real good deal on our trade in and purchase. We have nothing but praise for John and all of the staff and will definitely go back to Brattleboro Subaru for another car in the future. Thank you Brattleboro Subaru for everything - keep up the good work!! More
by Sal & Mary D.
January 21, 2016
Brattleboro Subaru/Ford is a class act1 I had been looking for a Hyundai Azera for a while, and looked at several. The one I purchased had the equipment I was looking for, and as I followed I had been looking for a Hyundai Azera for a while, and looked at several. The one I purchased had the equipment I was looking for, and as I followed the listing, I saw where the price was adjusted to a place where I would be most comfortable. I called the store, spoke with the Internet Department, and was very impressed with the expertise and follow up shown, I went there to buy the car and was treated exceptionally well. I dealt with Billy, and never had a moment where I was treated less than cordially and with respect. I am pleased and would highly recommend the dealership to anyone! More
by R.C. Pinkham
Employees Worked With
December 22, 2015
Highly recommend. We have always dreaded the process of purchasing a vehicle...not true this time. Brattleboro Subaru made our experience the easiest and most comforta We have always dreaded the process of purchasing a vehicle...not true this time. Brattleboro Subaru made our experience the easiest and most comfortable by working hard to get the exact car we were looking for, and they did it without being overly aggressive. Everyone we interacted with, from the Internet Manager to the Sales Consultants to the Finance Department, was friendly, well-informed, and professional. We were told by other dealers that we would have to order our car and wait for up to 12 weeks for delivery. Brattleboro Subaru located our car and delivered it to us in less than 2 weeks, along with giving us the best price and highest trade in. We would definitely shop with them again. More
by The Twarogs
December 20, 2015
Easy and no BS Went to look at new Outbacks and to trade my old Forester. Fair, fast, not high pressured and not alot of silly sales lingo. Would recommend. Feel I g Went to look at new Outbacks and to trade my old Forester. Fair, fast, not high pressured and not alot of silly sales lingo. Would recommend. Feel I got a fair deal without alot of hassle. More
by Cassie
Employees Worked With
December 14, 2015
No B.S. at B.S. Four weeks ago I purchased a 2016 Subaru “Legacy Premium” from Brattleboro Subaru. I coincidentally received the email asking for a review while at t Four weeks ago I purchased a 2016 Subaru “Legacy Premium” from Brattleboro Subaru. I coincidentally received the email asking for a review while at the dealership getting my oil changed and tires rotated— as with virtually all dealerships nowadays, there was no charge for the first visits, nor for the second visit. I’ve already put 3,700 miles on the odometer. Soon I'll be driving to Florida and wanted clean engine oil for the 1,400-mile haul. What strikes me about Brattleboro Subaru is its unpretentiousness. It’s the holidays and the showroom has a new Outback loaded with food for charity. In the lobby is a 12-foot high ficus tree that's been there since the dealership moved to its present location north of the rotary ten years ago. Brattleborio Subaru doesn't look like much from the highway. It needs more space to put its cars and I had the wrong impression that it was a second rate dealership. It isn't. It's top-notch. Okay, so did I get a good deal? Darned if I know, but I do know I was treated fairly and salesman Tom McFeeley didn't try to pressure me into anything more expensive. I came in with a set budget to pay for a car in cash and left within $1,000 of meeting that goal. Here are the essential details. After a bit of browsing I pointed to my 2013 Subaru Legacy (purchased new at another dealership further north) and told salesman Tom McFeeley, “Give me another one of those.” I downgraded from a Ltd. to a Premium because sunroofs aren’t a big deal to me. All I wanted was Satellite radio and a car with zero miles on the odometer. My old car had 104,000 miles. I got $10,250 on the trade and paid about $16,200 for the new vehicle, but this included the cost of the Mass. sales tax and about $350 for a Subaru rep to do all the legwork— go to the Mass. registry and over to my insurance agency— so that all I needed to do was get in the car and drive away. It’s also worth mentioning that Subaru is mailing me a $500 coupon that will be good off my next purchase. The Legacy is a terrific car; low maintenance and good mileage. It gets me where I need to go at 70-80 mph, and I go a lot of places. It's a highly functional, well-built vehicle that sells itself. That's part of the reason why everybody at Brattleboro Subaru is friendly and laid back. They're relaxed and confident the way the Red Sox were when Pedro Martinez was on the mound. Chip Ainsworth Northfield, MA. More
by Pocumtuck
Employees Worked With
Other Employees :
The folks at the service desk are friendly and capable and the fellow who tried to sell me an extended warranty was persistent but not pushy.
December 12, 2015
Best Car Buying Experience EVER--GREAT DEAL & GREAT SERVICE Have owned 3 Subaru's in the past. But this purchase from Brattleboro Subaru was by far, the BEST experience. Great deal, no sales pressure. Have owned 3 Subaru's in the past. But this purchase from Brattleboro Subaru was by far, the BEST experience. Great deal, no sales pressure. More
by mpoor
November 09, 2015
Great sales staff -- very responsive The folks at Brattleboro Subaru were very easy to work with. the communication was clear, they did everything they said they would, and were very fri The folks at Brattleboro Subaru were very easy to work with. the communication was clear, they did everything they said they would, and were very friendly. We had a few unusual situations to deal with and they were VERY flexible and took great care of us. I will go back there for my next vehicle. More
by doug w
Employees Worked With
Mike Masters, Rose Kochman
November 04, 2015
Blatently Lied to us. Me and my wife were looking for a used car and had Laura as a sales person. Although she was very nice, we were lied too directly. Glad we have a cred Me and my wife were looking for a used car and had Laura as a sales person. Although she was very nice, we were lied too directly. Glad we have a credit monitoring company. We needed a day to discuss our deposit and finance options and were told they would do a soft enquire on our credit report but that was not true. Even after stating we DID NOT want to do a hard enquire unless we were sure we were going to purchase. This morning, we were getting ready to drive to Brattleboro Subaru with better than half the price of the vehicle as a down payment. Glad our Credit monitoring company emailed us just before we left this morning. It was a hard enquire and lowered our score 2 points. This is totally unacceptable! I called and was told by Laura that finance tells them it's a soft enquire. So I guess there is a huge communication problem at the dealership seeing it is and was an absolute hard enquire! We feel truly misled by the sales person and feel they totally down right lied to us! We will not now or ever deal with this dealership again! You were warned. Don't be misled. More
by BrianK
November 01, 2015
Great experience from beginning to end Leased a 2016 Legacy Premium. I contacted all Subaru dealerships within 100 miles of my hometown. From my very first conversation with Amy Ciccone, Br Leased a 2016 Legacy Premium. I contacted all Subaru dealerships within 100 miles of my hometown. From my very first conversation with Amy Ciccone, Brattleboro Subaru was one of the best dealerships to work with, including searching the entire New England inventory database for me even though I suspected she never believed I would drive the 100 miles to buy a car from them. I negotiated everything via phone and email with Mike Masters and Jason Reynolds in advance of even arriving at the dealership. I have dealt with over 40 dealerships in the last 4 years for my cars, my wife’s cars, and cars for friends and family. As such, I have become pretty skeptical of good deals having seen some shady activities and efforts. Needless to stay, I was ecstatic when the “too-good-to-be-true” offer from Brattleboro was, in fact, 100% true. They were able to offer me a deal that had other dealers literally laughing when I price-shopped it around with each other dealer telling me to give them a call back when this deal turns out not to be true. Jason Posternak was the sales/finance manager. It was the same laid-back, painless, friendly experience with him as with Amy, Mike, and Jason Reynolds, having a nice conversation about hobbies, family, and life in Boston. I love my Legacy and in addition to recommending a 2016 Legacy, I HIGHLY recommend Brattleboro Subaru. More
by unsatisfied customer
Employees Worked With
Mike Masters, Jason Posternak, Amy Ciccone, Jason Reynolds
