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Brattleboro Subaru
Brattleboro, VT
1,824 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road.
If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself.
Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs.
Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,824 reviews
December 14, 2015
No B.S. at B.S. Four weeks ago I purchased a 2016 Subaru “Legacy Premium” from Brattleboro Subaru. I coincidentally received the email asking for a review while at t Four weeks ago I purchased a 2016 Subaru “Legacy Premium” from Brattleboro Subaru. I coincidentally received the email asking for a review while at the dealership getting my oil changed and tires rotated— as with virtually all dealerships nowadays, there was no charge for the first visits, nor for the second visit. I’ve already put 3,700 miles on the odometer. Soon I'll be driving to Florida and wanted clean engine oil for the 1,400-mile haul. What strikes me about Brattleboro Subaru is its unpretentiousness. It’s the holidays and the showroom has a new Outback loaded with food for charity. In the lobby is a 12-foot high ficus tree that's been there since the dealership moved to its present location north of the rotary ten years ago. Brattleborio Subaru doesn't look like much from the highway. It needs more space to put its cars and I had the wrong impression that it was a second rate dealership. It isn't. It's top-notch. Okay, so did I get a good deal? Darned if I know, but I do know I was treated fairly and salesman Tom McFeeley didn't try to pressure me into anything more expensive. I came in with a set budget to pay for a car in cash and left within $1,000 of meeting that goal. Here are the essential details. After a bit of browsing I pointed to my 2013 Subaru Legacy (purchased new at another dealership further north) and told salesman Tom McFeeley, “Give me another one of those.” I downgraded from a Ltd. to a Premium because sunroofs aren’t a big deal to me. All I wanted was Satellite radio and a car with zero miles on the odometer. My old car had 104,000 miles. I got $10,250 on the trade and paid about $16,200 for the new vehicle, but this included the cost of the Mass. sales tax and about $350 for a Subaru rep to do all the legwork— go to the Mass. registry and over to my insurance agency— so that all I needed to do was get in the car and drive away. It’s also worth mentioning that Subaru is mailing me a $500 coupon that will be good off my next purchase. The Legacy is a terrific car; low maintenance and good mileage. It gets me where I need to go at 70-80 mph, and I go a lot of places. It's a highly functional, well-built vehicle that sells itself. That's part of the reason why everybody at Brattleboro Subaru is friendly and laid back. They're relaxed and confident the way the Red Sox were when Pedro Martinez was on the mound. Chip Ainsworth Northfield, MA. More
by Pocumtuck
Employees Worked With
Other Employees :
The folks at the service desk are friendly and capable and the fellow who tried to sell me an extended warranty was persistent but not pushy.
December 12, 2015
Best Car Buying Experience EVER--GREAT DEAL & GREAT SERVICE Have owned 3 Subaru's in the past. But this purchase from Brattleboro Subaru was by far, the BEST experience. Great deal, no sales pressure. Have owned 3 Subaru's in the past. But this purchase from Brattleboro Subaru was by far, the BEST experience. Great deal, no sales pressure. More
by mpoor
November 09, 2015
Great sales staff -- very responsive The folks at Brattleboro Subaru were very easy to work with. the communication was clear, they did everything they said they would, and were very fri The folks at Brattleboro Subaru were very easy to work with. the communication was clear, they did everything they said they would, and were very friendly. We had a few unusual situations to deal with and they were VERY flexible and took great care of us. I will go back there for my next vehicle. More
by doug w
Employees Worked With
Mike Masters, Rose Kochman
November 04, 2015
Blatently Lied to us. Me and my wife were looking for a used car and had Laura as a sales person. Although she was very nice, we were lied too directly. Glad we have a cred Me and my wife were looking for a used car and had Laura as a sales person. Although she was very nice, we were lied too directly. Glad we have a credit monitoring company. We needed a day to discuss our deposit and finance options and were told they would do a soft enquire on our credit report but that was not true. Even after stating we DID NOT want to do a hard enquire unless we were sure we were going to purchase. This morning, we were getting ready to drive to Brattleboro Subaru with better than half the price of the vehicle as a down payment. Glad our Credit monitoring company emailed us just before we left this morning. It was a hard enquire and lowered our score 2 points. This is totally unacceptable! I called and was told by Laura that finance tells them it's a soft enquire. So I guess there is a huge communication problem at the dealership seeing it is and was an absolute hard enquire! We feel truly misled by the sales person and feel they totally down right lied to us! We will not now or ever deal with this dealership again! You were warned. Don't be misled. More
by BrianK
November 01, 2015
Great experience from beginning to end Leased a 2016 Legacy Premium. I contacted all Subaru dealerships within 100 miles of my hometown. From my very first conversation with Amy Ciccone, Br Leased a 2016 Legacy Premium. I contacted all Subaru dealerships within 100 miles of my hometown. From my very first conversation with Amy Ciccone, Brattleboro Subaru was one of the best dealerships to work with, including searching the entire New England inventory database for me even though I suspected she never believed I would drive the 100 miles to buy a car from them. I negotiated everything via phone and email with Mike Masters and Jason Reynolds in advance of even arriving at the dealership. I have dealt with over 40 dealerships in the last 4 years for my cars, my wife’s cars, and cars for friends and family. As such, I have become pretty skeptical of good deals having seen some shady activities and efforts. Needless to stay, I was ecstatic when the “too-good-to-be-true” offer from Brattleboro was, in fact, 100% true. They were able to offer me a deal that had other dealers literally laughing when I price-shopped it around with each other dealer telling me to give them a call back when this deal turns out not to be true. Jason Posternak was the sales/finance manager. It was the same laid-back, painless, friendly experience with him as with Amy, Mike, and Jason Reynolds, having a nice conversation about hobbies, family, and life in Boston. I love my Legacy and in addition to recommending a 2016 Legacy, I HIGHLY recommend Brattleboro Subaru. More
by unsatisfied customer
Employees Worked With
Mike Masters, Jason Posternak, Amy Ciccone, Jason Reynolds
October 31, 2015
Money oriented I bought a new car from them and traded in my old one. I am a long time customer of the dealership and expected them to treat me fairly. However, do t I bought a new car from them and traded in my old one. I am a long time customer of the dealership and expected them to treat me fairly. However, do to a mistake on my part in valuating my car they took advantage of me. On top of that despite knowing they had a good deal on their hands they further nickeled and dimed me. They didnt lie to me or anything, they just didnt say anything to correct me.Instead they pushed to see how much more money they could get. So I learned a lesson that they are not customer oriented at all but bottom dollar people. which I guess works for them, but will I purchase any other cars from them , I'm not sure. Check the value on 2008 Subaru Outback limited with auto start, in good condition with 114k miles. They bought car for 6k , listed for over 10k within 2 days. More
by newcar
Employees Worked With
Rose Kochman
October 24, 2015
Friendly and honest sales. The sales person, Ian was very helpful. He was not only patient but also very professional. He was very knowledgeable about the cars. He was able t The sales person, Ian was very helpful. He was not only patient but also very professional. He was very knowledgeable about the cars. He was able to answer all my questions without checking with others because he was very familiar with it. The GM/owner was very helpful helping me searching my car as well before I talked to Ian. More
by Gkitty
Employees Worked With
October 02, 2015
"E-mailed me when the car I was looking for came in on trade I am grateful to Billy Boutilette for locating a used Forester within my budget and for attending to all the details to bring it up to dealership qual I am grateful to Billy Boutilette for locating a used Forester within my budget and for attending to all the details to bring it up to dealership quality. It was clean and we could tell it had been waxed and the wheels wire brushed. Those kinds of little details mean a lot, but of course it is the mechanics that count and the service department did a lot. Being a Subaru, I am hopeful it will last a long, long time. Billy was very sincere and helpful, making the process as smooth as he could. He was also personable and a good salesperson, reflecting very well on Brattleboro Subaru. More
by Susan162
Employees Worked With
September 21, 2015
Very happy with our buying experience at Brattleboro Subaru Did not think we were prepared to purchase a newer car but sales consultant Ian Findlay and his associates brought us through the whole process. His e Did not think we were prepared to purchase a newer car but sales consultant Ian Findlay and his associates brought us through the whole process. His easy manner and understanding of our financial situation gave us the confidence to now own a good reliable car with a 2 year full warranty and as we all know when things are tight that kind of reliability is worth a lot. More
by Mike145
September 17, 2015
Purtchase of used car My sales man was very helpful, very honest. I did not feel like I was being pressured into my purchase or into something I could not afford. There was My sales man was very helpful, very honest. I did not feel like I was being pressured into my purchase or into something I could not afford. There was no games or issues. Everything went smoothly. The salesman John Mclean went above and beyond to make sure I had a pleasant visit and purchase. I was very well taken care of and feel confident going back in the future. More
by Avalon0713
Employees Worked With
