Brattleboro Subaru

New Crosstrack Purchase The best part of my experience at Brattleboro is Laura Chapdelaine in Sales! Laura is knowledgeable and was focused on what I was looking for; she lis The best part of my experience at Brattleboro is Laura Chapdelaine in Sales! Laura is knowledgeable and was focused on what I was looking for; she listened. I test drove a variety of cross-tracks; from a used basic model to a new one with all the bells and whistles and with each tested vertical she went through how things worked with a great enthusiasm and objectivity. I felt no pressure at all to buy any particular vehicle, with Laura. I learned what each vehicle offered, went home though about things and made a great purchase for me! I had a trade-in and wanted more then they thought they could give, but clearly expressed a desire not to loose my business and we reached an agreement. Pete from financing also was very straight forward and pleasant! This is what Car Sales should be! Go to Brattleboro Subaru and ask for Laura! Please tell her Abby (my dog) sent you. Hands down, Laura Chapdelaine at Brattleboro Subaru is highly recommended! I'll be back. Nance Redfield, Brattleboro, Vermont More

Excellent customer service This is my second Subaru purchase from Brattleboro Subaru. I also get all my service work done there. Laura Chapdelaine is an excellent salesperson, This is my second Subaru purchase from Brattleboro Subaru. I also get all my service work done there. Laura Chapdelaine is an excellent salesperson, knowledgeable, reliable and fully there for you. I highly recommend buying from Laura and using the Brattleboro Subaru Service Department. Mary More

Always a positive experince here! This was my Third Subaru Forester! I have been coming back here since 2003! Same location although it has changed ownership at least once that I know This was my Third Subaru Forester! I have been coming back here since 2003! Same location although it has changed ownership at least once that I know of. I have only great things to say all around. Everyone has a smile for me and sometimes a joke. Ha ha. I have affection for such nice people who take care of me beyond anything I ask for. Laura was great in helping me with all my questions and boy did I have a few. Thank you everyone, you are the best!! More

Amazing experience!! Last weekend my husband and I took a drive from upstate NY to pick up our Subaru Forester from Brattleboro Subaru. From start to finish an amazing, e Last weekend my husband and I took a drive from upstate NY to pick up our Subaru Forester from Brattleboro Subaru. From start to finish an amazing, enjoyable car leasing experience!!! Yes, I am using enjoyable and car leasing in the same sentence. Our first contact via the internet was with Mike Masters. It was a quick negotiation and lock on a priced (great one at that) with no gimics, nonsense or games. Within 48 hours we were greeted at the door by Tom McFeeley who was awaiting our arrival. He finalize our sale and gave us a thorough introduction to our new vehicle. I really appreciated the time and attention he took to be sure we were familiar with our vehicle before leaving the dealership. We wrapped up our financial portion with Jason Posternak who helped us navigate and finalize our lease in a well organized and thorough fashion. Before we departed we were greeted by Luke Higley, general manager, who made sure we were comfortable and well satisfied with our experience. Everyone else we meet along the way was friendly and courteous, and the dealership made us feel relaxed like we were visiting old friends. New York dealerships should take a page from Brattleboro Subaru's customer service handbook. I would highly recommend everyone take the drive to visit Brattleboro Subaru, it is well worth your time. I look forward to visiting them in the future when I am ready to make my next purchase. More

Kind and thorough service, we'll worth the trip Found a car I was interested in online and made the trek from central Mass up to Brattleboro. My family and I were greeted warmly at the door and quic Found a car I was interested in online and made the trek from central Mass up to Brattleboro. My family and I were greeted warmly at the door and quickly paired with a sales consultant. As a first time buyer, Laura couldn't have been more helpful and patient answering any and all questions my family or I had. She showed me the exact car I was specifically looking at online without pushing me towards something else and after a great test drive I was sold on making this my first car. From here things were just as smooth, Laura helped make the paper work as painless as possible and worked through any questions or problems. I really couldn't be happier with my purchase and the service I received! More

Friendly and helpful I began my search with a phone call to Brattleboro Subaru. Laura Chapdelaine took my call and very quickly gave me some interesting things to conside I began my search with a phone call to Brattleboro Subaru. Laura Chapdelaine took my call and very quickly gave me some interesting things to consider. She asked really good questions. After the call, I knew I wanted to work with her. I did not feel pushed around at all, and in fact, looked forward to meeting her! We did the deal so quickly: Laura found the perfect car for me, managed the details quickly and had me in my new car within days! I enjoyed her friendly, knowledgeable service. More

Personalized service and attentional. Above and beyond! I have been leasing cars for almost 20 years and I can say with certainty that this was by far the best experience I have ever had. Laura worked with I have been leasing cars for almost 20 years and I can say with certainty that this was by far the best experience I have ever had. Laura worked with a sense of urgency, care, and attention to detail that you just don't expect from a car dealership. She quickly established trust and worked with me on some tricky details but never made me feel like we were asking too much of her or the dealership. Laura's approach was never overbearing and she never applied pressure on us in any way. Reach out to Laura with any and all of your car buying needs. More

Efficient and easy to work with It is tough for me to carve out time to commit to something like buying a car, so when I realized that it was time to upgrade what I currently have, I It is tough for me to carve out time to commit to something like buying a car, so when I realized that it was time to upgrade what I currently have, I put together all the details ahead of time to hopefully make things go smoothly. Laura was on the ball from start to finish. She took all my info via email ahead of time, and had some ideas prepared when I came to meet her. The first car she picked was perfect, there was minimal back and forth to negotiate terms, and I was done way faster than my experience in the past. I also have to add that the paperwork process was quick and painless. Highly recommend reaching out to Laura and team. More