Brattleboro Subaru

Very friendly and accomodating! These guys are super friendly! I needed my oil changed and a code read from the diagnostics. I brought my 13 month old lil girl with me. They offered These guys are super friendly! I needed my oil changed and a code read from the diagnostics. I brought my 13 month old lil girl with me. They offered us a loaner vehicle in case she became uneasy. She did fine, and they kept me updated on the progress. They were also very efficient. Thanks to the nice lady at the service desk:) More

Always excellent Service Nate, Rachel, and Dave are terrific in the service department. John Mclean is a great person to buy a car fromsalesman. always receive pleasant and Nate, Rachel, and Dave are terrific in the service department. John Mclean is a great person to buy a car fromsalesman. always receive pleasant and helpful service. More

excellent service Fast, efficient and very friendly service when I came in with my car on a tow truck with 2 flat tires fearing the worst. Many thanks! Fast, efficient and very friendly service when I came in with my car on a tow truck with 2 flat tires fearing the worst. Many thanks! More

Great dealership for buying and service My salesman John Mclean is the man! Hooked me up a couple years back with an awesome crosstrek and he still reaches out and checks up on us. Nate in My salesman John Mclean is the man! Hooked me up a couple years back with an awesome crosstrek and he still reaches out and checks up on us. Nate in service made my hitch and oil change appt a breeze took a loaner out and had lunch. Car was ready before most other dealers could even do a oil change and I had a hitch installed to boot. Bratt Subaru is where we’ll be going when we trade up for a new model in a few years. Keep it up guys! More

12,000 Maintence The service appointment was easy, the wait was less than an hour as promised, the service representative was friendly and knowledgeable, and the car w The service appointment was easy, the wait was less than an hour as promised, the service representative was friendly and knowledgeable, and the car was serviced as expected. More

promises kept When I made the appointment to have the handle over the passenger's front door repaired, I explained that I had only a few minutes for the evaluation When I made the appointment to have the handle over the passenger's front door repaired, I explained that I had only a few minutes for the evaluation and asked if my car would actually be taken care of at the time of the appointment. It was--and the needed part was available--and the repair was made right then. Further, there was no labor charge since the handle had pulled out during regular use. That is conscientious service! Thank you, Brattleboro Suburu More

Good service dept. Service dept does good job of keeping track of maintenance and recalls...explains needed work...very pleasant...try to be punctual...accommodating in Service dept does good job of keeping track of maintenance and recalls...explains needed work...very pleasant...try to be punctual...accommodating in making appointments More

Battery issues and a warning display Our old Subaru has needed some TLC and we've been consistently pleased with the service, and hospitality, we've received at Brattleboro Subaru. Tha Our old Subaru has needed some TLC and we've been consistently pleased with the service, and hospitality, we've received at Brattleboro Subaru. Thank you Nate and crew! More

Informative customer service My customer service experience at Brattleboro Subaru is always excellent. Rachel, Nate, Dave are all articulate professionals who are knowledgeable a My customer service experience at Brattleboro Subaru is always excellent. Rachel, Nate, Dave are all articulate professionals who are knowledgeable and helpful, answer questions thoroughly, make suggestions, give good info. They keep my six year old Outback running well -- it's my go-to Subaru dealership because of their customer driven focus. Many thanks to them! More

Excellent Customer Service I was surprised that I was allowed to test drive a car in the snow and ice. It helped convince me that I had chosen the right dealer and the right ca I was surprised that I was allowed to test drive a car in the snow and ice. It helped convince me that I had chosen the right dealer and the right car. I especially appreciated the knowledge, patience, and thorough explanations Scott gave me. More