Brattleboro Subaru

Wonderful Outback great car, fun to drive, well equipped and comes with an experienced service team! This expresses my feelings about my new car, and your service tea great car, fun to drive, well equipped and comes with an experienced service team! This expresses my feelings about my new car, and your service team. Why do I need to say more. More

Very knowlagable with prompt and expert service. Great dealership!!!! Although I do wish they were located closer to the Chicopee/ Springfield Ma. area.Every service appointment was done in an extrem Great dealership!!!! Although I do wish they were located closer to the Chicopee/ Springfield Ma. area.Every service appointment was done in an extremely timly manner. Which is much much better than the other Western Mass. car dealers that I have been to in the past. More

Fiendly, efficient service I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and very acommodating and truly goes out of their way to keep their customers informed about problems, recalls and overall maintenance issues. More

excellent On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experi On Saturday I was in the service department for a regular tune-up and the team was friendly, efficient and I was quite pleased with the overall experience. It's always a great experience to have work done in your service department. I was approached to have my car reviewed for a re-sale. I was approached multiple times by a service representative. I understand that you are looking for used vehicles but I feel that after a few inquires that it would be nice to not keep being asked about selling my vehicle for an update. I have no desire to sell my vehicle. So your persistence is a little annoying. Other than that, I have no complaints. More

Great place! I purchased a 2018 Crosstrek. The price quoted over the internet was the price i paid for the car. No games or gimmicks when i went to the dealership I purchased a 2018 Crosstrek. The price quoted over the internet was the price i paid for the car. No games or gimmicks when i went to the dealership. Every staff member I saw and spoke to was friendly and helpful. Hands down the best car buying experience I have had! More

Challenging but, staff were willing to try to work with me. Staff were courteous! Christian and Marie were very good about getting back to me, answering my questions and working with me. I would recommend wor Staff were courteous! Christian and Marie were very good about getting back to me, answering my questions and working with me. I would recommend working with either of them. Thank you for the support! More

Thank you Nate I did not have an appointment when I walked in, but remembered I needed to have service done. Nate not only fit me in within an hour for service, he h I did not have an appointment when I walked in, but remembered I needed to have service done. Nate not only fit me in within an hour for service, he helped me determine which service work I needed AND found a coupon for me to use which saved me $40. I was very happy when Nate returned after being gone for a while. With him there I know I will get amazing service and he works hard to keep the cost down. Please give him a raise! More

great service and friendly staff Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and customers have to share and the wait for the bathroom can be lengthy. More

recent service I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. When I arrived I was told that it wasn't possible to have that service done, as it requires two hours. Fortunately, they were able to squeeze in part of the service - the oil change and tire rotation. I appreciated how quickly they completed that work. They were helpful and fast. But the fact that I have to now schedule another appointment, and that I showed up expecting something that turned out to be impossible, was a bit frustrating. The system should be changed so that this time conflict doesn't happen, or at least I should have been notified prior to arriving that the time needed for the work required me to select an earlier time slot. More

Comprehensive explanations and friendly manner. 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear. More