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Brattleboro Ford

Brattleboro, VT

3.8
16 Reviews

1147 Putney Rd

Brattleboro, VT

05301

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16 Reviews of Brattleboro Ford

July 11, 2024

Bought a truck,signed contract,made first payment at the dealership.two weeks later got my first bill and it's higher then the contract I signed. Called ford credit and after some running around ford sent a More

by richbarry603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Sarringer
June 14, 2024

Brought car to Brattleboro Ford for an oil change and diagnostic and asked for an estimate for parts I was already aware i needed. after keeping my car for over a week they were not sure what was really More

by Fowl Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Aug 26, 2024 -

Brattleboro Ford responded

Hello Mr. Farmer I’m sorry for your frustration and we will do whatever we can to rectify your issue. We do not charge for giving estimates on parts nor do we charge 550.00 for an oil change! We do charge a diagnostic fee if you bring your vehicle in and not know the issue which is approved by the customer before we charge it. If you got charged for a parts estimate, or 550.00 for an oil change, please bring a copy of your RO in and we will refund your money immediately. Thank you.

August 25, 2023

Heather is awesome! ! Jarrod is awesome! If you're looking to buy - go see them ! More

by Mare
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heather & Jarrod
August 20, 2023

Rob Winslow at Brattleboro Ford made the experience of selling my car effortless. He is fair, listens well, is polite and attentive. He answered questions thoroughly and walked me through the entire proce More

by jimgiddings74
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Winslow, Rob Winslow
April 14, 2023

Fast service and salesman louis Perez knew everything about vehicle. Even the 2 owners came in an got involved in the sale. You need a car new or used these guys were A+. I came 2 hours away and i will b More

by Mangluin05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik and James Kirste, Luis Perez
April 06, 2023

A hole-in-the-wall completely underwhelming operation. After being told of "great deals" available at the end of last month, I made a 90 minute trip to have a look at a used RAV4. The vehicle didn't eve More

by mfelder
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Maurice Pushee
January 21, 2023

Great service and great group of guys helping make everything smooth during our decision making process. We weren’t ready at the time to buy, but we will use them when we are ready More

by vcom76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Kirste , Erik Kirste
January 17, 2023

I bought an F-150 and had some unique financing needs adding a layer of difficulty. This dealership was outstanding at navigating those challenges, and I am thrilled with their customer service. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kirste , Erik Kirste
Jan 18, 2023 -

Brattleboro Ford responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2023

Thanks to the team at Brattleboro Ford for making my car buying experience easier and more enjoyable than I could've imagined! James and the team were courteous, attentive and a joy to work with! More

by chantellorraine78
Recommend Dealer
Yes
Employees Worked With
James Kirste , Erik Kirste, Luis Perez
Jan 18, 2023 -

Brattleboro Ford responded

Hello Chantel! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2023

Thank you for the fantastic service and clean, accommodating environment that was provided for myself and my family during the sale More

by Gopats.chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sarringer, Anthony Buchanan
Jan 09, 2023 -

Brattleboro Ford responded

Thank you Chris, we are so grateful for your 5-star review. We’re happy your visit at Brattleboro Ford was great. Would you mind recommending us to your family and friends and too? We’d love to continue providing automotive services to awesome customers like you. Thanks again.

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