Brattleboro Ford
Brattleboro, VT
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16 Reviews of Brattleboro Ford
Bought a truck,signed contract,made first payment at the dealership.two weeks later got my first bill and it's higher then the contract I signed. Called ford credit and after some running around ford sent a dealership.two weeks later got my first bill and it's higher then the contract I signed. Called ford credit and after some running around ford sent a new contract and signed my name to it.how is this dealership not fined? More
Brought car to Brattleboro Ford for an oil change and diagnostic and asked for an estimate for parts I was already aware i needed. after keeping my car for over a week they were not sure what was really diagnostic and asked for an estimate for parts I was already aware i needed. after keeping my car for over a week they were not sure what was really wrong with it and made no repairs yet I received a bill for over $550. They said it was standard to charge for giving an estimate for parts. All I received was an oil change for $550, most expensive oil change ever, they will gouge you if they think you are a dummy. More
Rob Winslow at Brattleboro Ford made the experience of selling my car effortless. He is fair, listens well, is polite and attentive. He answered questions thoroughly and walked me through the entire proce selling my car effortless. He is fair, listens well, is polite and attentive. He answered questions thoroughly and walked me through the entire process of selling my car to the dealership. Most importantly, I felt like he was putting my interests above his own. He even returned several items I had inadvertently left behind! More
Fast service and salesman louis Perez knew everything about vehicle. Even the 2 owners came in an got involved in the sale. You need a car new or used these guys were A+. I came 2 hours away and i will b about vehicle. Even the 2 owners came in an got involved in the sale. You need a car new or used these guys were A+. I came 2 hours away and i will b back again. Tjanks Brattleboro Ford More
A hole-in-the-wall completely underwhelming operation. After being told of "great deals" available at the end of last month, I made a 90 minute trip to have a look at a used RAV4. The vehicle didn't eve After being told of "great deals" available at the end of last month, I made a 90 minute trip to have a look at a used RAV4. The vehicle didn't even appear to have been hosed off after taking it on a trade. And when I asked questions of the vehicle the response was a condescending "no idea it is one of those Toyotas". This guy was clearly unimpressed with the non FURD vehicle and the most positive statement being they could get considerably more money for it at an auction but they would rather sell it directly for less. Interesting business acumen there. Anyway after a test drive there was no way on God's Green Earth it was worth what they were asking so I politely requested their best price. The reply was a gruff "It's on the windshield.". Then after hearing of the "extra fees" I was late for the door but given the trek to get there decided to finish off my question list. I asked about the "We Deliver!" banner on the website listing for the car and was told "we don't do that anymore". Might be nice not to have that on the advertising or at least tell a customer the advertising was wrong. I got the h-e-l-l out of there and chalked it up to a waste of time. Got a ping from the sales guy the next day and replied the condition and price weren't going to work for me. And he says they just sold it for more at an auction. Ok, good for you. Probably should have done so immediately when you took it in on a trade rather than have it sit on the lot for months unable to be sold -- no doubt in part due to the customer abrasive sales approach. Can't really recommend this establishment to anyone. More
Great service and great group of guys helping make everything smooth during our decision making process. We weren’t ready at the time to buy, but we will use them when we are ready everything smooth during our decision making process. We weren’t ready at the time to buy, but we will use them when we are ready More
I bought an F-150 and had some unique financing needs adding a layer of difficulty. This dealership was outstanding at navigating those challenges, and I am thrilled with their customer service. adding a layer of difficulty. This dealership was outstanding at navigating those challenges, and I am thrilled with their customer service. More
Thanks to the team at Brattleboro Ford for making my car buying experience easier and more enjoyable than I could've imagined! James and the team were courteous, attentive and a joy to work with! buying experience easier and more enjoyable than I could've imagined! James and the team were courteous, attentive and a joy to work with! More
Thank you for the fantastic service and clean, accommodating environment that was provided for myself and my family during the sale accommodating environment that was provided for myself and my family during the sale More