Brannon Honda
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 266 reviews
Terrible service. I went in last week and he told me they couldn't get to it. So I scheduled service the next will and took off work since I am going out of town I had to get it done. I took the car in and t couldn't get to it. So I scheduled service the next will and took off work since I am going out of town I had to get it done. I took the car in and told him I had to have it back by 2 pm. He assured me it would be. I arrive at the dealership at 1:45 he's not there. I'm assuming on lunch. So I walk back in forth by the advisors offices and stand at the cashiers. no one speaks or asks if I neef help. I finally ask another advisor if he would check on my car. He comes back and says they haven't even looked at it. No phone call or anything. I would never recommend anyone using brannon honda. I surely will never be on their property again. More
I was beyond disappointed. The person who was not only working with a customer but also every disrespectful to me while I was just "the wife". Then the manger would never speak to us. I have lost all resp working with a customer but also every disrespectful to me while I was just "the wife". Then the manger would never speak to us. I have lost all respect for this dealership. I also stated that my car was not up for sale it was pushed to far and too much. It was beyond rude and should have dropped it when I asked him to stop. I will not recommend this place to anyone nor will I ever buy from them. More
The best experience I ever had buying a car. I went to two other Honda dealerships prior to coming to Brannon Honda because I was not satisfied with the price or their customer service. Brannon is awesom two other Honda dealerships prior to coming to Brannon Honda because I was not satisfied with the price or their customer service. Brannon is awesome, they gave me a great price but most importantly took care of me. I had a couple of accessories added to the car which meant they had to keep the car for about a week before the parts came in but Alan kept me informed of everything on a daily basis. He made sure my brand new car was taken care of. I also love my new Honda. I would not go anywhere else but Brannon Honda! More
Salesman Ed Moore really listened to ME when I explained what I wanted in an automobile and what I was willing to spend. The final deal actually came in under budget. Jeff Hebert found the car I wanted at what I wanted in an automobile and what I was willing to spend. The final deal actually came in under budget. Jeff Hebert found the car I wanted at another dealership and had it transported to Birmingham. I've been a Subaru driver/enthusiast for decades, but I believe that my new Honda Accord is going to be a better car at a better value. Especially with Brannon's lifetime powertrain warranty. Thanks! Tonya Slaton More
This is the best new car experience with a dealer I have had. This group at Brannon Honda was the best working from start to finalizing our new car deal.I had talked to one dealership which I am not going t had. This group at Brannon Honda was the best working from start to finalizing our new car deal.I had talked to one dealership which I am not going to mention the name, but after I told him I was trading somewhere else he went off the wall on me. This is not good for the buyer. So I made a couple of calls to Brannon Honda and got my new Civic LX. If you are going to buy a Honda please check out Brannon Honda, and ask for Alan Thomas. He is great to work with and explain all details. These folks are the best in my book. More
The people at Brannon Honda completely changed my perception of car dealerships. All their people were straight talkers, they were fair, the transaction was transparent, and fast! I would recommend perception of car dealerships. All their people were straight talkers, they were fair, the transaction was transparent, and fast! I would recommend this store to anyone looking to have fun while purchasing a vehicle. Compared to the other two Honda store in Birmingham there is no comparison... Ask for John Obrecht, he is the best of a great bunch! Steve More