Brannon Honda

Love Brannon HondaI I have bought cars before at Brannon Honda and have also been pleased . I have also been pleased with the service department over the years. I went i I have bought cars before at Brannon Honda and have also been pleased . I have also been pleased with the service department over the years. I went into Brannon knowing pretty much which model and color I wanted and after a couple of hours I left with the car I wanted. All personnel that I came in contact with were professional and pleasant and very accommodating, particularly Patrick Rincher, the car sales agent I spent the most time with. More

new car purchase The personnel was friendly and, professional.Sales rep Ms. Gloria Lee was extremely helpful. She was very knowledgeable and patient explaining all the The personnel was friendly and, professional.Sales rep Ms. Gloria Lee was extremely helpful. She was very knowledgeable and patient explaining all the features.I would recommend Brannon More

Used car purchase Purchases a used SUV the sales rep was nice. But mechanical problems happen 14 days after purchase. I live out of town but still had to bring it back Purchases a used SUV the sales rep was nice. But mechanical problems happen 14 days after purchase. I live out of town but still had to bring it back to the dealership to be maintenance. As to which I was out of the vehicle for 22 days but placed in a "standard size courtesy vehicle." No reimbursement or anything! The sales manager was very rude when I addressed my concerns to him of the inconvenience to me. But, I will say the guy "Jake" in service/repairs was very nice and apologetic! More

New car purchase My salesman was Charlie. He was extremely helpful and got us the car that fit our lifestyle perfectly. I would highly recommend Brannon Honda. Jamie My salesman was Charlie. He was extremely helpful and got us the car that fit our lifestyle perfectly. I would highly recommend Brannon Honda. Jamie More

Great service & personnel My salesman was Reginald. He was so courteous and easy to work with. Very knowledgeable about the car I was interested about. Very helpful. I would re My salesman was Reginald. He was so courteous and easy to work with. Very knowledgeable about the car I was interested about. Very helpful. I would recommend Brannon Hinda to my friends & family More

Please don't waste your time Went to purchase 2 new Accords. Price went up $1,500 per car when emailed buyers order to my credit union. Salesperson, Fred Edwards, couldn't explain Went to purchase 2 new Accords. Price went up $1,500 per car when emailed buyers order to my credit union. Salesperson, Fred Edwards, couldn't explain why so sales manager Kelvin said that the charge was for stripes, wheel locks & mud guards. To find out vehicles weren't equipped with none of the above. Had to pay a $200 refundable deposit to hold cars. Asked for refund a month ago and now filing a dispute against Brannon Honda through my credit card provider in the morning & that match or beat any price slogan is fraud because I sent them a price quote from Sunny King Honda, Anniston, Alabama & they choked. More

Low pressure, low price We visited Brannon just to compare makes and prices. We were not pressured in any way to buy "today" like we were at other dealerships, When we made u We visited Brannon just to compare makes and prices. We were not pressured in any way to buy "today" like we were at other dealerships, When we made up our minds, we returned to Brannon because we appreciated the low pressure, the friendliness of the sales person and his sales manager, and we got a great deal. More

Used Car, Horrible Transaction. I basically got a decent deal on the car, and in all fairness, the financing guy i worked with was great, and the trade-in allowance on my used car wa I basically got a decent deal on the car, and in all fairness, the financing guy i worked with was great, and the trade-in allowance on my used car was OK. That having been said........ There were some minor repairs that needed to be made on the used car i purchased, and we had a signed agreement stating that the repairs would be made by them. The salesman repeatedly made promises about these repairs that he was not able to keep. At least 5 "promised by" dates came and went, and I wound up driving a loaner car for almost a week during this process. Eventually it got escalated up to the owner, which is when things eventually got fixed, but even then there were delivery dates promised and not met. AFTER i got my car back, supposedly fixed, i discovered a headlight was out. After that, about a week later, took the car on the first road trip and discovered, after an oil light came on, that the service department had OVERFILLED it and it was an accident waiting to happen. All in all, i cannot recommend these folks for a used car purchase. Maybe they do OK with Hondas, but I'll certainly never, ever take my Fiat there for service, nor will i ever even THINK about buying a used car there again. More

Excellent Service Excellent service experience. Staff did not try and oversell any service. They kept me informed about what was needed and what could wait. I arranged Excellent service experience. Staff did not try and oversell any service. They kept me informed about what was needed and what could wait. I arranged a service time in advance and was taken in as soon as I arrived. I recommend Brannon Honda very highly. More

used car shenanigans If you want to be treaded like an idiot and enjoy car selling shenanigans, this place is for you. Your first warning to run will be when they start ou If you want to be treaded like an idiot and enjoy car selling shenanigans, this place is for you. Your first warning to run will be when they start out telling you about the lifetime warranty that’s on top of the Honda Certified warranty thats included in the price. Second warning is when the salesman disappears for long periods of time. That means they are not ready to insult you just yet on the allowance for your trade-in. Finally, line up your own independent financing before heading to a dealership, one less thing for hi-jenks. I went over because of a good recommendation from a friend and with an honest and opened mind only to be slapped in the face. I wanted the clean trade-in value $4575 for my excellent car only to be offered $1000. Junk that don’t run is worth a $1000. Also note the final tax you pay is calculated based off the trade in value of your car…less trade-in value…more tax. Anyway, I never found out what they wanted for their car other than the internet posted price and it didn’t matter because that's when I blew-up and left. Don’t insult my intelligence Mr. low-life used car salesman. More