Brannon Honda
Birmingham, AL
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Way over-priced maintenance I took my car there for a recall on the passenger airbag. They had to loosen the glove box to get to it. There was also a filter behind the glove box I took my car there for a recall on the passenger airbag. They had to loosen the glove box to get to it. There was also a filter behind the glove box that I was unaware of and the service guy brought it to me to show how it needed to be changed. I asked how much that was going to cost, they quoted $60. I kinda laughed and said no, I would change it myself. I went online to O'Reillys Auto Parts and found one for $20 dollars. More
Certified Pre-Owned is the way to go! I needed a car badly! I live own Minimum Wage it's hard. I'd bought from Brannon before and had excellent results so I went.back and when I had exhaus I needed a car badly! I live own Minimum Wage it's hard. I'd bought from Brannon before and had excellent results so I went.back and when I had exhausted my expectations due to my income and trade-in for the Used car I wanted I was about to leave and told Mr Patric Rincher I would be back sometime this year. He told me to wait a minute then minutes later he ask me to come outside. He had the same car in a slightly different color with a few more thousand miles, crispy clean, brand new tires, new windshield wipers, full of gas, certified with a 60,000 mile fresh service and a Lifetime PowerTrain Warranty with Full Warranty up to 100,000 miles. I had a car that needed over $2000.00 worth of work on it to be safe and at the time couldn't afford it but now I'm driving a car that looks and drives new. Had it not been for Mr. Rincher I'd be walking! Thank you Brannon Honda for hiring Mr Rincher. I'll be back in a few years for another deal. I purposely waited to transfer my tag so people could see where I bought my like new car. Honda Civic LX 2014 More
Every Honda I've purchased is been at Brannon! My salesman Patrick Rincher was great to deal with. My wife needed a good dependable Honda but wanted the six cylinder and Patrick came through. My salesman Patrick Rincher was great to deal with. My wife needed a good dependable Honda but wanted the six cylinder and Patrick came through. More
Service department nightmare The tech that worked on my car was supposed to fix a rattling sound. They called me and said my timing chain was so stretched that the car wouldn't ru The tech that worked on my car was supposed to fix a rattling sound. They called me and said my timing chain was so stretched that the car wouldn't run, even though it was driving fine before, so I let them replace the timing chain, guides and tensioner. They even called me and talked me into new spark plugs and water pump. I now owe them $3000 and my car need a new engine. Every dollar of that $3000 is wasted because the current motor is ruined. They are unwilling to answer my emails or phone calls except the occasional short and rude response. I have called a lawyer this morning and will unfortunately have to start legal action. I would try another shop unless you have free service with a purchased car. The tech that destroyed my car continued to try and start my car until the battery was almost dead. I tried to start the car and could hear the problem immediately and I am not a mechanic. I know that this tech destroyed my car, but they refuse to admit and say it was already broken. If it was already destroyed why did they allow my to put $3000 into fixing it? Do not use this shop if you want a good tech and friendly staff. More
Bought 2016 crv. Charlie was our salesman very helpful (awesome) and the owner (Patrick ) came out talked to us (awesome) no pressure!! This was the 1st time buying a Charlie was our salesman very helpful (awesome) and the owner (Patrick ) came out talked to us (awesome) no pressure!! This was the 1st time buying a car that it was so smooth!! I will definitely buy from them again and refer everyone I know to them. The entire staff that works there are so helpful, and nice, they all will work with you. (Even if they are not your salesperson) the owner is always there and the salespeople (Charlie) is always available to help you even after you buy the vehicle . Definitely 👍 5 star!! More
Great Experience! Patrick Rincher is awesome! Very helpful, knowledgeable and friendly with no pressure. All of the staff was wonderful to work with. Highly recommend Patrick Rincher is awesome! Very helpful, knowledgeable and friendly with no pressure. All of the staff was wonderful to work with. Highly recommend Brannon Honda! More
No such thing as Express Service @ Brannon I bought my car from this dealership in 2013 and have been going there for service ever since. Sadly the quality of service has taken a nose dive. Thi I bought my car from this dealership in 2013 and have been going there for service ever since. Sadly the quality of service has taken a nose dive. This is the 2nd time that I went for an "Express" Oil change and there was nothing express about it. Several months ago it took them 1 hr 20 mins total. This time it took 2 hrs total. What bothers me the most is that this time they put my emergency lights on (I guess to indicate that my car needed to be serviced) and then let them flash for over an hour. Needless to say my battery died and then they had to jump my car! The only reason I know this happened was because I was outside keeping an eye on my car. The tech told me this happens all the time and that it doesn't harm the battery. (Makes me wonder if they just wore it down so they could try to sell me a new one.) I asked if they ever tell any of their customers that they had to jump their car because of this and he said "No, not usually". Once my car was finished it sat there for 20 more minutes before they wrote it up and let me check out. If you really feel a need to go to this dealership, try staying outside and keep an eye on your car. Bring lots of things to do because you'll be there for quite a while. There's no such thing as "express" service here. They have probably ruined my battery and apparently they couldn't care less. They've lost me as a customer. Hopefully I've saved you a trip. More
Great Had a great experience. We would buy again. Every one was super friendly and helpful to my husband and I. We have been telling every one we know to go Had a great experience. We would buy again. Every one was super friendly and helpful to my husband and I. We have been telling every one we know to go to patrick. I love my new honda great. Car for short people like me. More
Patrick was very helpful in helping my wife and I. Diane and I have had a very good experience with Brannon Honda in the past and we were very happy with Patrick and all the staff who helper us find th Diane and I have had a very good experience with Brannon Honda in the past and we were very happy with Patrick and all the staff who helper us find the CRV to meet our needs. More
Great service And experience Great buying experience. Will shop Brannon Honda again. Buying experience was what I anticipated and was not disappointed. Patrick was friendly and ex Great buying experience. Will shop Brannon Honda again. Buying experience was what I anticipated and was not disappointed. Patrick was friendly and explained the process as went along. More