Brannon Honda

Tried to bully me into buying a car The sales rep who went with me on a test drive, Maurice, was nice and a knowledgable salesman. But his manager tried to bully me into buying a car. The sales rep who went with me on a test drive, Maurice, was nice and a knowledgable salesman. But his manager tried to bully me into buying a car. I made it clear to Maurice several times that I wouldn't buy a car that day. I had limited interaction with his manager Mike, until I had turned down Maurice's offers several times. Then Mike came walking up and his demeanor was instantly off-putting. Mike came to me and threw a sheet of paper onto the desk with a price and said, "Now tell me what on that paper you don't like?" It was hostile and aggressive. That was a huge turn off...that comment alone made me never want to do business with him. That set the tone for the next ten minutes, where Mike tried to bully me into buying a car. It was hard not to be mean to him and walk out. I can't believe he's been bullying people into Honda vehicles since 1999. I want to give one star but since Maurice is good at his job, I'll give it two. I appreciate Maurice's guidance in the process, but thanks to Mike Jacks I'll never do business with Brannon Honda even though it was a good deal. More

Awesome !! Michael Jacks was awesome. Very helpful and friendly. Love my CR-V. Great Experience overall!! Jeff Wong in finance was super too,, Would buy ag Michael Jacks was awesome. Very helpful and friendly. Love my CR-V. Great Experience overall!! Jeff Wong in finance was super too,, Would buy again!!! More

This is the last purchase I will ever make at this dealer. I purchased a 2018 CRV, and around 6,000 miles and told them I had noise on the passenger side, replaced a window seal and didn’t fix the pro dealer. I purchased a 2018 CRV, and around 6,000 miles and told them I had noise on the passenger side, replaced a window seal and didn’t fix the problem. About 10,000 miles took it back and was told it was a door seal, still didn’t fix problem. I mentioned it several 23,000 miles and was told it was tires. Well contacted Honda and was told to take it to another dealer and they also, said it was tires. Well apparently the tires are cheap and are out of warranty per district manager and Honda will do nothing about the problem. Well Brandon Honda wanted to sell me a new set of tires for $1100.00 that I can get at Sam’s for $900.00. I blame Brannon Honda for not doing a correct diagnosis of the tires in the first place. Al Ryan More

Great experience!! I purchased my CR-V from Charles Riley and he went above and beyond to make everything go smoothly! Brannon Honda has a wonderful family atmosphere! I purchased my CR-V from Charles Riley and he went above and beyond to make everything go smoothly! Brannon Honda has a wonderful family atmosphere! More

Awful Just bought a used 4 runner from this dealership. They said it hadn’t been wrecked, but was obviously wrecked on the driver side front bumper. When we Just bought a used 4 runner from this dealership. They said it hadn’t been wrecked, but was obviously wrecked on the driver side front bumper. When went on the test drive and the vehicle wouldn’t start. They said they would have that checked. They don’t touch up their vehicles like most dealerships. They didn’t want to do any repairs. They did finally fixed two things. Got home after purchase and I don’t drive the vehicle every day so when I went to drive it guess what the battery was dead! So for about two hundred dollars later the 4runner starts every time 😡 More

They dont check everything like they say My name is K Vonhollen. I have been taking my car to Brannon since 2016. 2 years ago I ran over something on the highway and it ripped a hole on the My name is K Vonhollen. I have been taking my car to Brannon since 2016. 2 years ago I ran over something on the highway and it ripped a hole on the underside of car. 2 years later and no one has said anything about it. I know they have my car up in the air when they change my oil. Right? Well the thing that's made me not come back is the fact that they have not filled my wiper fluid up for two straight services. That makes me wonder what are they doing back there for the hour that I'm waiting? Seems like a stiff bill to pay every time I travel there.Its the little things guys! Next oil change and car purchase will be a tameron which is closer to my house anyway. They totally just missed out on my business in the future. ALSO... They called me the other day and asked what car I was interested in and I told the lady that she must not have read my complaint or she would have seen I was looking for a new car but a rep to call me back and tell me why I should ever consider returning. Charlie was a great salesman but the service department lost another sale for him. Tighten it up guys because I know I'm not the only one.... pfftttt! More

Terrible experience I had a terrible experience with this dealership. They sold me a pre-owned vehicle with 60k miles that looked good on the outside but it literally sta I had a terrible experience with this dealership. They sold me a pre-owned vehicle with 60k miles that looked good on the outside but it literally started to fall apart two weeks after I bought it. I tried to rectify the situation by taking it back and trading it in but they refused to take it back. They told me I would loose $9000 in equity. I would never recommend this dealership to anyone, not even my worst enemy. More

A Truly Great Buying Experience! My wife and I were recently shopping for a new Honda Accord and visited/contacted several dealerships within about a 150 mile radius of us. After nar My wife and I were recently shopping for a new Honda Accord and visited/contacted several dealerships within about a 150 mile radius of us. After narrowing things down based on several factors, we settled on purchasing our vehicle from Brannon Honda. Brandon Crawley and Sarah Stone were both exceptional and made the buying process a truly great experience from start to finish! Not only did they have the exact vehicle we wanted, they also worked out great pricing for the vehicle we wanted, along with our trade-in. Needless to say, we are now the proud owners of a 2018 Honda Accord Hybird Touring thanks to the great folks at Brannon Honda. If you’re looking for a new or used vehicle, I would highly recommend Brandon Crawley and Sarah Stone at Brannon Honda any day. They were honest, patient, and went out of their way to ensure we had the best no-pressure buying experience! More

Our Best car buying experience ever My wife and I went to Brannon Honda for the first time today. We were greeted by Kevin Malone and explained to him what we wanted; and why; and our b My wife and I went to Brannon Honda for the first time today. We were greeted by Kevin Malone and explained to him what we wanted; and why; and our budget. In our case, we were unsure whether or not we should buy new or certified pre-owned. And you know what? He listened to us. As we're test driving the different cars, he's explaining to us the benefits of each one. He didn't push us toward the most expensive; he didn't push at all. And all through the process, he listened; giving us the information we needed so we could buy the right car for us. And today, we bought the car for my wife that she wanted; not the most expensive of what we looked at; but the perfect car for us. Kevin, as well as the entire staff, treated us with respect and made us feel like we were their most valuable customer. Today, thanks to Kevin and the entire staff at Brannon Honda, we became a loyal customer! More

Excellent Sales Staff After going to the other two Honda Dealers in Birmingham it was nice to be treated honestly and professionally. I had talked to Brannon Honda via emai After going to the other two Honda Dealers in Birmingham it was nice to be treated honestly and professionally. I had talked to Brannon Honda via email and phone but the larger Honda Dealer in Birmingham said they could beat the deal and on the surface they had beaten it $1500.00. Once I arrived at the other dealer I was asked to sign paperwork before seeing the Accord I was told I was buying and it happened to be a ex instead of an exl. Once they brought up a exl accord the price was $500.00 more plus over $2000.00 in accessories that were much less at Brannon Honda. DO NOT GO ANYWHERE EXCEPT BRANNON HONDA. I live in Hoover but will make the trip to Brannon Honda for service also. More