Brannon Honda
Birmingham, AL
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Just purchased my third new Honda from Brannon Honda in the last fifteen years. They made the process easy, as usual, and I am again pleased with the result. the last fifteen years. They made the process easy, as usual, and I am again pleased with the result. More
I just wanted to say I was really close to buying a new car from Brannon. THANKS TO Manager Tawana Bennett after talking to Her for a few minutes I seen the REAL WAY THEY TREAT THERE CUSTOMERS. I Nearly Bo car from Brannon. THANKS TO Manager Tawana Bennett after talking to Her for a few minutes I seen the REAL WAY THEY TREAT THERE CUSTOMERS. I Nearly Bought a New Accord over the Internet from one of her sales people But Had a Question on the Pricing of the car and she sent me the phone# of Tawana Bennett Her Manager and said for me to call her that she would be glad to answer my questions. I did call and she WOULD NOT OR COULD NOT answer them and Became Very rude Mouthed To My SHOCK. I asked her would she go down on the Price any as her Sales Person Had Said she would and was Very Sharply Told Not One RED CENT. I Told The Manager Tawana Bennett To have a blessed Day and hung up the phone. Thank the Lord I called Her or I would NOT HAVE KNOWN HOW THIS DEALER SHIP REALLY IS. I would say BEWARE OF THIS DEALER SHIP and Look else where. We know that when we go to buy a car that They have been Trained to Screw use out of our money and if we do buy we have in some way been took to the cleaners But This Lady Made it Very Clear Early in Talking to her. They Don't ALWAYS WIN AND THEY LOST THIS SALE. More
Every time I bring the car into service, I'm told there is something wrong with it. This time it's the battery and air filter; yet the car is running perfectly. They appear to up charge on everything. N is something wrong with it. This time it's the battery and air filter; yet the car is running perfectly. They appear to up charge on everything. Not happy; miss my old dealership in New York More
$1800 for two shocks I took a CRV in for service to check a squeak inside at the back of the car. They told me it was the shocks and recommended I replace both. I knew t I took a CRV in for service to check a squeak inside at the back of the car. They told me it was the shocks and recommended I replace both. I knew this was not likely; not to mention two shocks.....over $1800. Seriously? You've got to be kidding. Do I look this dumb ?? I found the squeak myself. It was in the hatchback door. I had a local body shop find the source. They tightened and also lubricated the rubber stop the hatchback door sets against and charged me nothing. Brannon wanted over $1800 for two shocks I didn't need. To be fair, Brannon Honda has always done very well before this. Its might be worth noting they sent a request to have my car appraised when I brought it in (for trade-in obviously). I still will use them for servicing my car; but I will have a cautious eye when I go in because of this last incident. More
Terrible Service would not honor warranty My mother had her honda serviced due to an oil leak. She took her car in for repair after the initial repair failed. Brannon advised her they did not My mother had her honda serviced due to an oil leak. She took her car in for repair after the initial repair failed. Brannon advised her they did not see a leak. She took her vehicle to two other techs and was advised there was indeed a leak. The leak the other services were able to locate the exact same leak without my mother telling them where the original leak began. Once she had the service repaired, she went back to Brannon for reimbursement. They would not honor the warranty she was provided. More
Honda Pilot These people are highly rude. Would never buy a vehicle here. Everyone here is hateful. Owners are rude also. They are bullies. Honda Pilot is brand These people are highly rude. Would never buy a vehicle here. Everyone here is hateful. Owners are rude also. They are bullies. Honda Pilot is brand new tried to return it but every here is highly been hateful. More
Tried to bully me into buying a car The sales rep who went with me on a test drive, Maurice, was nice and a knowledgable salesman. But his manager tried to bully me into buying a car. The sales rep who went with me on a test drive, Maurice, was nice and a knowledgable salesman. But his manager tried to bully me into buying a car. I made it clear to Maurice several times that I wouldn't buy a car that day. I had limited interaction with his manager Mike, until I had turned down Maurice's offers several times. Then Mike came walking up and his demeanor was instantly off-putting. Mike came to me and threw a sheet of paper onto the desk with a price and said, "Now tell me what on that paper you don't like?" It was hostile and aggressive. That was a huge turn off...that comment alone made me never want to do business with him. That set the tone for the next ten minutes, where Mike tried to bully me into buying a car. It was hard not to be mean to him and walk out. I can't believe he's been bullying people into Honda vehicles since 1999. I want to give one star but since Maurice is good at his job, I'll give it two. I appreciate Maurice's guidance in the process, but thanks to Mike Jacks I'll never do business with Brannon Honda even though it was a good deal. More
Awesome !! Michael Jacks was awesome. Very helpful and friendly. Love my CR-V. Great Experience overall!! Jeff Wong in finance was super too,, Would buy ag Michael Jacks was awesome. Very helpful and friendly. Love my CR-V. Great Experience overall!! Jeff Wong in finance was super too,, Would buy again!!! More