Brannon Honda
Birmingham, AL
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I want to start off by saying in the beginning they were great. They helped me buy my first brand new car at 20 years old so I was excited. Everything seemed to go smoothly and then they “forgot” to get me great. They helped me buy my first brand new car at 20 years old so I was excited. Everything seemed to go smoothly and then they “forgot” to get me to sign some papers and wanted me to drive two hours back to do that and I refused so they mailed them to me. As far as the service department goes, I called to see about an oil change. They said I didn’t need an appointment as they have the express lane and it doesn’t usually take long. So I drive two hours there to get one (I was given free oil changes when buying the car). I get there after a two hour drive to be told that it was a 3-4 hour wait. If I knew that it was going to be that long I would’ve just paid for one closer to my house. So after a whole day wasted I got my oil changed and I most likely won’t be using anymore free oil changes so I guess their tactic of making me wait almost four hours worked so they don’t have to worry about doing the free ones anymore. More
Always great and honest service which can be rare among dealerships. I bought my last two cars from them. Only place I take my Honda car for service. dealerships. I bought my last two cars from them. Only place I take my Honda car for service. More