Branhaven Jeep Chrysler Dodge Ram - Service Center

The service and staff are always excellent! This is the third car I’ve purchased from Branhaven and wouldn’t go anywhere else. I highly recommend anyone looking for a car to check them out. third car I’ve purchased from Branhaven and wouldn’t go anywhere else. I highly recommend anyone looking for a car to check them out. More

I came to BranHaven Service department many years ago after buying a true used car lemon from another dealership~2011. Since then I have never used any other service department for my vehicles and I am a after buying a true used car lemon from another dealership~2011. Since then I have never used any other service department for my vehicles and I am a Mopar guy. Sam and Chad have worked with me over the years on several issues from small to large and every single time they exceed my expectations. The garage itself should be a model for the rest of the state, both in customer service and actual mechanic work. They have families and they know that children, my children, are going to be in my car, and they care about that. They don't let the vehicle leave the garage until they are 100% sure the issue is understood and resolved. They also don't let me "think" or lead me to believe that I need something that I don't. They don't try to up sell me. If BranHaven's Service Center was a brand--they would be Levi's--tried and tested, with good value, & recognition to the middle class. Thank you BranHaven. I am a customer for life. More

I ordered a part for my 2005 Town & Country from store.mopar.com, and the part was sourced from Branhaven Chrysler. Dave was kind and courteous enough to call and leave a detailed voicemail to let m store.mopar.com, and the part was sourced from Branhaven Chrysler. Dave was kind and courteous enough to call and leave a detailed voicemail to let me know the order had been received after that day's shipping, assuring me the part would be sent the very next day. He even gave me an estimated delivery date that I would receive the part, and the part was delivered on that day as promised. I appreciate Dave taking the time to make a courtesy call, even though the part was still going to be delivered A FULL WEEK before the estimated date from store.mopar.com. It really says something about the quality of customer service at Branhaven! While I have never done business before with Branhaven, and I haven't traveled through that part of Connecticut in nearly fifteen years, I certainly will keep them in mind in the future for OEM parts... If I find myself in the Branford area and require repairs, I wouldn't hesitate to give them a shot. An excellent first impression, thank you for the expedient service and for keeping the customer "in the loop." More

Always prompt to get your vehicle once you pull into the service area service area More

The service dept was clean and efficient. They took me right away and the wait wasn’t long. My sling my appointment was also easy right away and the wait wasn’t long. My sling my appointment was also easy More

awesome service center,kind, caring, straight shooters. i wouldn’t go to another ram dealer for anything. got our truck on right away and got it fixed wouldn’t go to another ram dealer for anything. got our truck on right away and got it fixed More

Whether it's for service, information or assistance, I have always been able to rely on the team at Branhaven. For anyone in need of a vehicle, start at Branhaven. You will find what you need and become have always been able to rely on the team at Branhaven. For anyone in need of a vehicle, start at Branhaven. You will find what you need and become a repeat customer like me! More

Everything was excellent. Price was less than expected. Will continue to bring car back for service and parts. Everyone there is friendly and goes out of their way to help you. Will continue to bring car back for service and parts. Everyone there is friendly and goes out of their way to help you. More

The service manager was very professional and answered any questions that you. Asked if there’s anything else they can help me with. And if I have any questions to let them jnow any questions that you. Asked if there’s anything else they can help me with. And if I have any questions to let them jnow More

Great service department! Hate that you have to have an appointment but they do great. I like Joe and the guy that calls you into the garage.. I won’t be getting anymore lease vehicles any more from Chrysl appointment but they do great. I like Joe and the guy that calls you into the garage.. I won’t be getting anymore lease vehicles any more from Chrysler Capital however they always find something wrong and I have to pay big bucks when there is nothing wrong at all! Even the mileage is way low! More