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Branhaven Jeep Chrysler Dodge Ram - Service Center

Branford, CT

4.9
106 Reviews

106 Reviews of Branhaven Jeep Chrysler Dodge Ram - Service Center

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June 27, 2023

During my routine oil change the mechanic found that the radiator on my 2017 Jeep Grand Cherokee was leaking and the back brakes were down to the limit and needed replacing. Geron, The service advisor was a More

by Eseymour
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Geron
Jun 28, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello, thanks for sharing this five-star review with us. It is gratifying to learn that our Service Team took excellent care of your 2017 Jeep Grand Cherokee maintenance needs before your vacation. You can always count on Branhaven CDJR. Please feel free to reach out if you should need any additional assistance.

June 19, 2023

The dealership cares about their customers both in sales and service. The are always helpful. More

by Kprue58367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that our team here at Branhaven CDJR was helpful and took great care of you.

April 30, 2023

Excellent service. Good communication. Done in a certified and timely fashion. Cost was fare . Overall experience outstanding. Christopher Severino Shorelin More

by shoremason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for taking the time to leave us this wonderful 5-star review. It brings us joy to know that you received excellent service from our Service Department and that your overall experience was outstanding. We are truly thrilled to learn that everything was done in a certified and timely fashion. We appreciate you choosing us here at Branhaven CDJR. Take care.

April 06, 2023

Always a great experience at Branhaven when I get my car serviced. Everyone is friendly and never have to wait long. Love it!! More

by Stevegodiksen
Recommend Dealer
Yes
Employees Worked With
Robert Lavallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

We know the importance of having a great experience when servicing your car, thanks for choosing Branhaven CDJR to help. Your high rating and review are greatly appreciated.

February 27, 2023

I have been going to Branhaven and Jeep and Chad always takes care of my vehicle’s needs. Chad is very friendly, approachable, and very professional. He is always ready and willing to help. More

by Jongjong97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

Thank you for taking the time to leave this positive review. It was our pleasure to provide a professional, and friendly experience at Branhaven CDJR while taking care of your vehicle's needs. Have a wonderful day!

February 03, 2023

Great service! Knowledgeable and Friendly staff. I would highly recommend. Been a customer for almost 20 years More

by Mana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl and nick in service
Feb 03, 2023 -

Branhaven Jeep Chrysler Dodge Ram responded

We enjoy having you as a valued customer, Mana, and look forward to providing you with the same highly-rated service for years to come. We hope to see you again at Branhaven CDJR.

December 30, 2022

Service was very professional, easy to make an appointment. The car was ready on time with no problems. More

by tsm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

We are so glad to learn about the 5-star experience you had working with our Service Team! Thank you for highlighting how easy the scheduling process was, as well as how your repairs were completed in a timely manner. You can always be sure to expect this same level of customer service from our team here at Branhaven CDJR.

December 15, 2022

Would highly recommend Branhaven Jeep as the are definitely the best Jeep Chrysler Dealership in the state of Connecticut More

by cafm623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi. Thanks for the recommendation and 5-star rating. We strive to be the best Jeep Chrysler Dealership for all our customers. We hope you continue to choose Branhaven CDJR for any assistance you may need in the future. Have an awesome day.

December 06, 2022

I bought my Jeep at Branhaven Jeep seven years ago and have always had them service my Jeep. I have never been disappointed and appreciate their quality workmanship abc friendly treatment. More

by kenny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

kenny1 responded

I filled out this review and meant ever word of it. Branhaven represents Jeep very well and I have been buying jeeps for almost 25 years. Branhaven is my first choice for buying my jeeps.

Dec 06, 2022 -

kenny1 responded

See above

November 13, 2022

Sam in service was very professional I was from Texas and he really took care of me like I was family Branhaven has a 5 star service rating in my option Sam help me get my rental reimbursement from Chrysler More

by John.mcwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
Nov 13, 2022 -

John.mcwilliam responded

Thank you Sam in service for everything that you have done to take care of my Ram 3500 you are one of the best service advisors that I’ve ever dealt with

Nov 14, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi John, it's our pleasure to learn our team was so helpful with the rental reimbursement and took great care of you. Here at Branhaven CDJR, you are family. Thank you for the positive review and for choosing us. If you need further assistance, please contact us anytime. Have a fantastic day.