Branhaven Jeep Chrysler Dodge Ram - Service Center

i brought my new grand cherokee in for some trim install and a haze on my windsheild.the trim install went very well and a very good install price. i also stated that there was some type of haze on the pass and a haze on my windsheild.the trim install went very well and a very good install price. i also stated that there was some type of haze on the passenger side of the windsheild.they brought the vehicle in to the detailing dept and tried to remove the the haze but everything they tried did not work so cheryl notified the warranty company and a new replacement windsheild was ordered.today the winsheild was installed on the vehicle.the install went very well hardley any mess on or in the vehicle.its nice to see clearly again. thanks to all who made it happen.my next project is to get chrome wheels then my vehicle will realy look sharp. More

2009 Dodge Ram 1500 crew cab needed service for several problems. All problems were addressed and fixed to my satisfaction. The people that I dealt with were all very friendly and accommodating. Thank problems. All problems were addressed and fixed to my satisfaction. The people that I dealt with were all very friendly and accommodating. Thank you More

This Dealership is top Notch!!! I purchased my used 2007 dodge grand caravan and the sale went so smooth!!! I love My van!Also Every time i come in for service I Feel so welcome!!! My young Son loves coming dodge grand caravan and the sale went so smooth!!! I love My van!Also Every time i come in for service I Feel so welcome!!! My young Son loves coming with me for service so he can play in the kids room and have some of the free snacks and beverages!!! Everyone there always has a smile for you.I feel that sometimes places talk down to women but at Branhaven Dodge that has never happened they always make sure I understand what is needed for my van and dont try to trick me into any unnecessary repairs.I completely recommend this dealership to everyone!!! More

Brought my leased vehicle back at least 5 times for shuddering and vibration. Not resolved and couldn't be bothered to help. Service manager told me they couldn't find anything wrong with the car and shuddering and vibration. Not resolved and couldn't be bothered to help. Service manager told me they couldn't find anything wrong with the car and it was Chrysler's technology... ugg Left on my own to figure out what to do next I had to have tires replaced by Goodyear and Goodyear figured out the problem and it was the front wheel bearing! 5 mos of stress and onto another dealer who cared and now has my service business. Treated like crap by the owner John Lavalle and not listened to by the service dept who can not think on their own feet! If you like to fight with people and like controversy this is the dealer for you! The sales team is exceptional however they do not run the service dept. More

Had a problem with my 2010 Dodge Dakota I called Lisa P and was told to bring the vehicle in so it could be checked. Lisa then told Dolly about my problem the vehicle was taken right into service and a sho and was told to bring the vehicle in so it could be checked. Lisa then told Dolly about my problem the vehicle was taken right into service and a short time later Dolly advised me the problem was found and was corrected.I have to say that I am very pleased with the service I recieved at Branhaven and how friendly everyone is and how at home they make you fell again I would like to say Thank You again to Lisa P,Dolly and the tech who did the work on my truck Thank You Tony Zerella More

They Committed INSURANCE FRAUD!!! Please check BBB and DMV beofre going to this dealer!!! They took $6,000 for repairs they did not complete! They refuse to answer my phone calls! They damaged things on m DMV beofre going to this dealer!!! They took $6,000 for repairs they did not complete! They refuse to answer my phone calls! They damaged things on my BRAND NEW vehicle that were fine when they recieved it - casued an additional $1,000+++ in damage! More

I have a 2001 Jeep Grand Cherokee. The service department is below average. I have had numerous problems with their service department which include vehicle not ready when promised, various oil l department is below average. I have had numerous problems with their service department which include vehicle not ready when promised, various oil leaks that spring up the day after leaving the service department. They overfilled the oil after an oil change and also replaced the differential oil with the transmission oil. Which in turn ruined the four wheel drive system. All in all the sales dept. is good but the service leaves something to be desired. I have since started using a private mechanic. More