Branhaven Jeep Chrysler Dodge Ram - Service Center

THE SERVICE MAN JOE PLATT WAS VERY PROFESSIONAL AND CURTIOUS DID'NT MIND TAKEING THE TIME TO LISTEN AND AFTER SERVICE TO EXPLAIN WHAT WAS DONE TO ASSURE YOU THAT EVERYTHING WAS TAKEN CARE OF AND IF THE CURTIOUS DID'NT MIND TAKEING THE TIME TO LISTEN AND AFTER SERVICE TO EXPLAIN WHAT WAS DONE TO ASSURE YOU THAT EVERYTHING WAS TAKEN CARE OF AND IF THER WAS ANY QUESTION More

They were nice and very helpful. Listened to our needs and accommadated. we are very happy with the car. We would recommend this dealership to other people. and accommadated. we are very happy with the car. We would recommend this dealership to other people. More

The service department at Branhaven is absolutely fantastic....believe me, after several recent negative experiences with other CT Chrysler dealers (I'm looking at you, Greenwich), I was ready to giv fantastic....believe me, after several recent negative experiences with other CT Chrysler dealers (I'm looking at you, Greenwich), I was ready to give up on Chrysler as a brand altogether....and that would have been sad, since my last 3 cars have been 3 PT Cruisers.... But a simple visit to Branhaven Service department changed my mind completely....My PT Cruiser just turned 100,000, an I needed a PowerTrain inspection to keep my warranty going...not only the folks at Branhaven were incredibly accommodating when I scheduled and re-scheduled my visit multiple times for work issues, they also showed up early (before 8:00 AM!!!) so that I could make it in time to my office.... They completed the job quickly and for free, offered a complimentary vehicle inspection and found 2 small issues that they were able to correct on the fly and for a very reasonable price...after my previous experience with another dealer, I had to pinch myself...Joe Platt was simply great! Finally, they were able to refer me to their associated Auto Body Shop, where Frank was able to give me a quick and reasonable quote for some body work that I had delayed for years... ....and with all this, I was at my desk by 9:30 AM...unbelievable. More

Went in for a routine oil change was greeted promptly and taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our car to be serviced we spoke with Angelo about the new dart. Car was done and cleaned in a timely professional manner. More

Regular service always goes smoothly and is done in a reasonable time as I wait in the waiting area. For this visit I have a issue needed repair. The repair was done the same day and there was no debat reasonable time as I wait in the waiting area. For this visit I have a issue needed repair. The repair was done the same day and there was no debate over what was covered under warranty. (something I was worried about) Overall good experience, Although a wipe down of area where the dash, radio panel was pulled off after it was resembled would have given a better presentation. More

very happy with the service that was completed on my truck.joe platt was a pleasure to work with. he explained the work that needed to be done with expertise ! technicians roland thomaso and Bill b, truck.joe platt was a pleasure to work with. he explained the work that needed to be done with expertise ! technicians roland thomaso and Bill b, also made me feel welcome and comfortable. very friendly staff at Branhaven. I will recommend this dealership to many others in the future, Thank you all again for a great job! My truck runs better then ever after The repairs ! More

I highly recommend this dealership base on the customer service that I have received from their Service Department the past few years. The Customer Service person I have worked with mostly has been Dolly. service that I have received from their Service Department the past few years. The Customer Service person I have worked with mostly has been Dolly. I can't say enough good things about her professionalism and customer service skills. A++++ all the way!! The other members of the staff and service department have also been courteous and professional. Although I did not purchase this particular Chrysler from this dealership, I would not think twice about going directly to them, in the future, to purchase my next car based on the high level of customer service they have provided to me. More

i brought my new grand cherokee in for some trim install and a haze on my windsheild.the trim install went very well and a very good install price. i also stated that there was some type of haze on the pass and a haze on my windsheild.the trim install went very well and a very good install price. i also stated that there was some type of haze on the passenger side of the windsheild.they brought the vehicle in to the detailing dept and tried to remove the the haze but everything they tried did not work so cheryl notified the warranty company and a new replacement windsheild was ordered.today the winsheild was installed on the vehicle.the install went very well hardley any mess on or in the vehicle.its nice to see clearly again. thanks to all who made it happen.my next project is to get chrome wheels then my vehicle will realy look sharp. More