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Branhaven Jeep Chrysler Dodge Ram
Branford, CT
1,594 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer.
I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed.
Robert Lavallee
Dealer President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,594 reviews
June 29, 2010
They Committed INSURANCE FRAUD!!! Please check BBB and DMV beofre going to this dealer!!! They took $6,000 for repairs they did not complete! They refuse to answer my phone calls! They damaged things on m DMV beofre going to this dealer!!! They took $6,000 for repairs they did not complete! They refuse to answer my phone calls! They damaged things on my BRAND NEW vehicle that were fine when they recieved it - casued an additional $1,000+++ in damage! More
by ilovejeepliberty
Employees Worked With
Owner - Rob Lavalle
April 29, 2008
I have purchased a total of three new vehicles in my short lifetime, and up until now the experiences have been painful. I just purchased my fourth car from Branhaven, and I have to say this experience short lifetime, and up until now the experiences have been painful. I just purchased my fourth car from Branhaven, and I have to say this experience was incredibly satisfying. Bill treated me with respect and was not pushy at all. I was able to get a brand new Jeep Wrangler X well below the dealer's invoice price. All of the people involved in this sale and transaction were very genuine and pleasant. Do yourself a favor and give this dealership a try. You will not regret it. I am looking forward to doing all my car servicing through this amazing dealership. Thanks, Bill. More
by Alpvezina
Employees Worked With
Bill Kavanagh
April 15, 2006
I have a 2001 Jeep Grand Cherokee. The service department is below average. I have had numerous problems with their service department which include vehicle not ready when promised, various oil l department is below average. I have had numerous problems with their service department which include vehicle not ready when promised, various oil leaks that spring up the day after leaving the service department. They overfilled the oil after an oil change and also replaced the differential oil with the transmission oil. Which in turn ruined the four wheel drive system. All in all the sales dept. is good but the service leaves something to be desired. I have since started using a private mechanic. More
by Beamer_usa
Employees Worked With
Service Manager
