Branhaven Jeep Chrysler Dodge Ram

Went in for a routine oil change was greeted promptly and taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our car to be serviced we spoke with Angelo about the new dart. Car was done and cleaned in a timely professional manner. More

They lied to me and told me the car had one owner and was certified pre owned and CARFAX certified one owner when i looked into it i found that the car had two owners .When I asked my salesman Angelo Capodif certified pre owned and CARFAX certified one owner when i looked into it i found that the car had two owners .When I asked my salesman Angelo Capodiferro about it he denied it and started to feed me lies for about a few minutes till he gave up and tried to change the subject . When we could not come to an agreement on that car because the price was to high he then tried to sell me an even more expensive car that he knew was clearly over my budget . By the end of the ordeal he started to get an attitude and even mentioned that im taking money out of his pocket and started making rude comments . I agree that I was being difficult on price but he started to get personal. As i was leaving he made a very out of line comment that i felt was his way of directing his frustrations out on me . His comment was " Don't crash your car on your way home you " or something to that effect. They made my car buying experience was less than enjoyable and turned me off from going to a dealership all together . STAY AWAY FROM BRANHAVEN AND ESPECIALLY THE SALESMAN I DEALT WITH !!! More

The process was awesome. I inquired online. Got a prompt call back from Justin who followed up with me several times. No other dealer who was given my information followed up like Justin. They gave me Dave call back from Justin who followed up with me several times. No other dealer who was given my information followed up like Justin. They gave me Dave Phillips as a sales rep. I found him to be honest and genuine and although new, he went out fo his way to make it comforatable and find answers when I needed them. He returned emails promptly and sometimes after hours. He made the process easy and quick. The no pressure firendly atmosphere that comes from Rob at the top is felt throuhout the dealership. I have bought many cars and this was the best experience I have has, Thanks guys! Rick Bayuk More

After speaking to Jamie on the phone I was kindly invited back after submitting a request for a price quote online. I had first entered Branhaven motors back in 2008 for my Jeep Liberty Sport and was helped back after submitting a request for a price quote online. I had first entered Branhaven motors back in 2008 for my Jeep Liberty Sport and was helped politely and professionally at the time by Duncan who was a sales consultant at the time, now four years later he has assumed the role of sales manager and along with one of his sales consultants Jonathan made be feel like part of a family. As a loyal returning customer Duncan pointed me to Jonathan and said "your in good hands" as the sale progressed and he patiently answered my concerns and questions about the 2012 Jeep Compass latitude (which I inevitably bought) with a level of professionalism and friendliness that is so rare in dealers. Originally offering me a great lease deal on it because of my driving habits and low milage tradein they were going to pay me for my current Liberty and lower my payments significantly. When arriving the next day for the pickup of my Rescue Green Compass an unforeseen issue arose that voided the preexisting lease offer. Understandably disappointed at this point I was convinced I was to walk out compassless, however Business Manager Brandon worked for about 3 hours pulling apps and calling banks along with working to resolve my discrepancy ultimately he was so adamant about finding a working rate he came within 13 dollars of my current payment and I jumped on it. Although a longer day than anticipated I was never pressured, uncomfortable or taken for a ride. The men and women at Branhaven Jeep, Chrysler, Dodge are stand up individuals and appreciate your business, I will absolutely be returning there for more than just my scheduled maintenance. More

Our experience was great! Angelo was very professional, personable, and very knowledgeable. He helped us every step of the way and it was evident that he believes in the product. He was very excited for u personable, and very knowledgeable. He helped us every step of the way and it was evident that he believes in the product. He was very excited for us and gave us a completely thorough demonstration of every feature of our Jeep Liberty. Also, Brandon was very professional, knowledgeable, and very quick in dealing with the financial part of the sale. He was very thorough and accurate and very personable. We cannot say enough about how enjoyable our experience was! We would recommend your dealership to anyone we know who might be looking for a new car, because of the great experience we had with Angelo and Brandon, plus your variety of cars to pick from was more than a lot of dealers we had researched. Thanks for our new Jeep Liberty, we love it! Cheryl and Brian Lunn More

Regular service always goes smoothly and is done in a reasonable time as I wait in the waiting area. For this visit I have a issue needed repair. The repair was done the same day and there was no debat reasonable time as I wait in the waiting area. For this visit I have a issue needed repair. The repair was done the same day and there was no debate over what was covered under warranty. (something I was worried about) Overall good experience, Although a wipe down of area where the dash, radio panel was pulled off after it was resembled would have given a better presentation. More

I was in the market for a new 2012 Grand Cherokee Altitude, and after viewing Branhaven's inventory online, stopped in to look at some vehicles and take a test drive. My salesperson, Angelo, was extr Altitude, and after viewing Branhaven's inventory online, stopped in to look at some vehicles and take a test drive. My salesperson, Angelo, was extremely friendly and helpful throughout the experience, answering any questions my fiancee and I had regarding pricing, financing, and the entire new car buying process. Angelo is very knowledgable about his product base and provided a full walk-through of features during our test drive. After some discussions with Angelo and Duncan, we came to a very agreeable deal on the truck and I took delivery a week later. Brandon was great at walking us through the paperwork and helping us choose a good warranty package, and Richie gave us the final walk-through and handed over the keys, as Angelo was on vacation the day I took delivery. My experience at Branhaven was fantastic and I would recommend it to family and friends given the opportunity. More

very happy with the service that was completed on my truck.joe platt was a pleasure to work with. he explained the work that needed to be done with expertise ! technicians roland thomaso and Bill b, truck.joe platt was a pleasure to work with. he explained the work that needed to be done with expertise ! technicians roland thomaso and Bill b, also made me feel welcome and comfortable. very friendly staff at Branhaven. I will recommend this dealership to many others in the future, Thank you all again for a great job! My truck runs better then ever after The repairs ! More

Laura and Duncan were very professional not pushy the found the car we wanted and price was better then other dealerships will be buying again here will recommend to family and friends best dealership ar found the car we wanted and price was better then other dealerships will be buying again here will recommend to family and friends best dealership around thank you ralphand phyllis More

I highly recommend this dealership base on the customer service that I have received from their Service Department the past few years. The Customer Service person I have worked with mostly has been Dolly. service that I have received from their Service Department the past few years. The Customer Service person I have worked with mostly has been Dolly. I can't say enough good things about her professionalism and customer service skills. A++++ all the way!! The other members of the staff and service department have also been courteous and professional. Although I did not purchase this particular Chrysler from this dealership, I would not think twice about going directly to them, in the future, to purchase my next car based on the high level of customer service they have provided to me. More