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Branhaven Jeep Chrysler Dodge Ram
Branford, CT
1,607 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer.
I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed.
Robert Lavallee
Dealer President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,607 reviews
February 19, 2013
We purchased a Dodge Ram at this dealer 2 months ago and had such a wonderful experience we returned last night and purchased a Town and Country Van. The business manager Brandon was very helpful through th had such a wonderful experience we returned last night and purchased a Town and Country Van. The business manager Brandon was very helpful through the process and locked in a great rate for our purchase! Joanthan the salesman was very helpful and kind. I left the dealer lot feeling I knew everything about my new car!!! Highly recommend this dealer!! More
by tammymaz1277
Employees Worked With
February 18, 2013
My wife, Angela, and I were looking for a Caravan. Having done our homework regarding features, pricing, etc., we selected Branhaven due to their process, professionalism and customer service (Angelo Having done our homework regarding features, pricing, etc., we selected Branhaven due to their process, professionalism and customer service (Angelo Capodiferro, our sales person and Mike Ramke, the Sales Manager, were extraordinary throughout the process, including a "feature for feature" explanation during the delivery & pickup of the vehicle). We would not hesitate to purchase from Branhaven again. Please, keep up the the good work. You're re-writing the car-buying experience, all for the "GOOD." Richard D. Jones President & CEO Eckart & Finard Inc. More
by jonesrickjones
February 14, 2013
I went to shop for a car. I was pressured into putting a $500 payment to "hold" the Jeep on a Saturday. On Monday morning, I called to say I could not buy at that time because I found out what it was going $500 payment to "hold" the Jeep on a Saturday. On Monday morning, I called to say I could not buy at that time because I found out what it was going to cost to remediate mold I had in my house. The person I talked to, Jonathan, said they would put the money back in my account and no problem since less than 24 hours of business had passed. Branhaven then refused to put the payment back into my account. This is poor way to do business and I would NEVER recommend anyone go there. More
by a_everson
February 13, 2013
Team was great at Branhaven Jeep . Bill Larson was outstanding to work with . Looking forward to a long relationship with Branhaven .Will shop at Branhaven for life ! outstanding to work with . Looking forward to a long relationship with Branhaven .Will shop at Branhaven for life ! More
by dpmorton1
Employees Worked With
February 12, 2013
This dealership and saleman went above and beyond their duties to get us into a safe suitable car. Because of them me and my family are safe and comfortable on the roads. Angelo was extremely friendly and duties to get us into a safe suitable car. Because of them me and my family are safe and comfortable on the roads. Angelo was extremely friendly and got to know us on a personal basis which made us feel more welcome. More
by wardfamily1131
February 12, 2013
My family and I had a very good experience at Branhaven. I first visited the dealership and spoke with Laura Schmidt in August of 2012 thinking about a new vehicle yet turned out we fixed our current dodge I first visited the dealership and spoke with Laura Schmidt in August of 2012 thinking about a new vehicle yet turned out we fixed our current dodge at the time. Since that experience was pleasant I returned this year and bought a 2012 Jeep which so far we are very happy with. I would recommend Branhaven to others. More
by TeddyZ
February 05, 2013
from check in to check out overall experience was A+ joe platt explained causes and how to corrct problem.this is the reason I only have my vehicle serviced at a dealership factory trained mechanics factory platt explained causes and how to corrct problem.this is the reason I only have my vehicle serviced at a dealership factory trained mechanics factory parts trained service writers WHY go anywhere else! More
by jpkarpel
February 02, 2013
I was very pleased with Ralph. He was very friendly and he helped us out alot. I would def. recommend him to others. The dealership had a great atmosphere and everyone that we had met with was very helpful he helped us out alot. I would def. recommend him to others. The dealership had a great atmosphere and everyone that we had met with was very helpful in getting us what we were looking for. More
by mr1494
February 01, 2013
Joe Platt, Chaz, and the rest of the service team have been really remarkable. I bought this used car through CarMax and that was a mistake. The vehicle has had alot of issues and if I had to guess, it ha been really remarkable. I bought this used car through CarMax and that was a mistake. The vehicle has had alot of issues and if I had to guess, it has been taken back for warranty service on 15 different occasions. The issues run the gamut--but suffice it to say I'm extremely happy we purchased the aftermarket warranty/service package. Joe is one xxxx of a nice guy. He is very clear and concise in his communications. He lets a person process the information because he is so succinct and then asks if there are any questions--and then he refers back to what he originally stated. He is one of these "problem solver" types of people where he wraps his head around an issue and takes personal responsibility for the car and it's passengers--in this case--my wife, and two children. I am currently in a 2011 leased jeep patriot from another dealer in Connecticut, (not the Chrysler under extended warranty) and I intend to return to Branhaven to buy my new car--very soon. All because of the integrity and humanity I was shown by Joe Platt and Branhaven. Thanks guys. More
by heather.messore
