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Branhaven Jeep Chrysler Dodge Ram
Branford, CT
1,607 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer.
I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed.
Robert Lavallee
Dealer President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,607 reviews
March 25, 2013
It is always a pleasure working with Branhaven!! This is our 3rd jeep from them. They Always find what we want!! I just love the jeep my favorite SUV!! our 3rd jeep from them. They Always find what we want!! I just love the jeep my favorite SUV!! More
by Mel2323
March 24, 2013
Buyer beware! "No Refund of Deposit" is their policy and it is strictly enforced. It is written on their purchase order, however they conveniently skip over that part when you sign the document. policy and it is strictly enforced. It is written on their purchase order, however they conveniently skip over that part when you sign the document. I gave them a $1,000 cash deposit, decided not to move forward with the purchase, and I have never been refunded. I was also never given a receipt. I had to go to the dealership and argue for that too. I have notified the CT Attorney General of their practices. I will leave you with 2 quotes that sum up my experience: Brandon Campbell: "what part of non-refundable deposit don't you understand?" John Sullo: "Hey, I got your money, and I'm not giving it back" These guys really know how to anger their customers! I realize that the contract says no refund, but any reputable dealership will return your deposit. I feel like I've been robbed! So instead of loosing one sale, I will post this review and hope they miss out on many sales in the future. More
by Fabil
Employees Worked With
March 23, 2013
I had a very positive experience dealing my salesman, Ryan Hall. He was very friendly, helpful, and knowledgeable about the different cars on the lot. Ryan Hall. He was very friendly, helpful, and knowledgeable about the different cars on the lot. More
by cat_hat
Employees Worked With
Ryan Hall
March 21, 2013
Overall, I had a comfortable buying experience. Great atmosphere at the dealership and everything you need is right there from service to parts, to the free car wash! Bill was friendly, very knowledgeabl atmosphere at the dealership and everything you need is right there from service to parts, to the free car wash! Bill was friendly, very knowledgeable, and easy to work with. I honestly believe he prevented me from over spending for a model with options that I didn't need. Not to mention, he is a Wrangler owner himself. I would recommended branhaven to my friends. More
by vdowd
Employees Worked With
March 21, 2013
I came here looking for a certified pre-owned truck, having also worked with Enterprise Rent-a-car on some of their used vehicles. I had pretty much decided from my research that Ram 1500 was the brand having also worked with Enterprise Rent-a-car on some of their used vehicles. I had pretty much decided from my research that Ram 1500 was the brand and model I wanted, and the Quad Cab was the right size. Branhaven had this in stock, and even in the color I wanted. Bill Larson pointed out how much more comprehensive Chrysler's warranty was, and got the job done. I found the professionalism at this store to be high throughout, and I would definitely recommend coming here when in search of a new (or near-new) vehicle. More
by mikebutlermedia
Employees Worked With
March 20, 2013
Bill Larson was very easy to work with and very easy to get in touch with. He even spoke with me on his days off. Mike was able to locate the car I wanted and had it to the dealorship overnight. Thank you get in touch with. He even spoke with me on his days off. Mike was able to locate the car I wanted and had it to the dealorship overnight. Thank you Branhaven for making this a good experience. More
by suetex
Employees Worked With
March 20, 2013
I walked into Branhaven with the intent on buying a car, I had done my research, knew what I want, and had a plan to drive home in a new car that day. (I'm an easy customer, or so I was that day) When I fir I had done my research, knew what I want, and had a plan to drive home in a new car that day. (I'm an easy customer, or so I was that day) When I first walked into the dealership, I was approached by Bill Larson. He wasn't the pushy sales guy, he asked what I was looking for, listened to me, didn't try to sell me anything I didn't want, and just did his best to make sure my every need was met - he even pointed out some things that I DIDN'T need, to save me some money and explained why. I drove into the lot that day by myself, Bill actually followed me to drop my old car at home, and drove me back to the dealership to pick up my new car - That's service! Next time you're in the market for a new card, Go visit Bill Larson. He's a great guy, not a pushy sales guy, and will do everything he possibly can to get you the car you want and the deal you need. He did for me. More
by kmrnyc
March 20, 2013
Good experience, very helpfu and a great finance dept.....i would recommend Branhaven to my friends....service dept was also helpful....keep up the good work dept.....i would recommend Branhaven to my friends....service dept was also helpful....keep up the good work More
by rsllc01
Employees Worked With
March 20, 2013
Overall, I had a comfortable buying experience. Great atmosphere at the dealership and everything you need is right there from service to parts, to the free car wash! Bill was friendly, very knowledgeabl atmosphere at the dealership and everything you need is right there from service to parts, to the free car wash! Bill was friendly, very knowledgeable, and easy to work with. I honestly believe he prevented me from over spending for a model with options that I didn't need. Not to mention, he is a Wrangler owner himself. Brandon guided me step by step through the financial aspect and set up my warranty and service packages and payments. I definitely look forward to doing business with them in the future. More
by StephenCahill
Employees Worked With
March 19, 2013
Anyone who is in need of a new car, please visit Branhaven. My sales consultant is Bill Larson, he made this experience a great one. Very knowledgable, answered all my questions and made me feel ver Branhaven. My sales consultant is Bill Larson, he made this experience a great one. Very knowledgable, answered all my questions and made me feel very comfortible with the purchase of my SRT8 challenger. Thanks Bill, I love my car! More
by Ronbon2233
