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Branhaven Jeep Chrysler Dodge Ram

Branford, CT

Overview
Employees
Reviews
Vehicles
4.9
1,594 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer. I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed. Robert Lavallee Dealer President
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348 West Main St

Branford, CT

06405

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Showing 1,594 reviews

December 30, 2022

Service was very professional, easy to make an appointment. The car was ready on time with no problems. More

by tsm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

We are so glad to learn about the 5-star experience you had working with our Service Team! Thank you for highlighting how easy the scheduling process was, as well as how your repairs were completed in a timely manner. You can always be sure to expect this same level of customer service from our team here at Branhaven CDJR.

December 29, 2022

Rocco take care of me trade in minutes i got the best price and hot my new challenger in one hour i am coming back great dealer great salesman More

by Boris2288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello, we're fortunate to have an extremely amazing Sales Team and we appreciate you taking the time to write such a stellar review about our staff here. We're thrilled to learn that your time at Branhaven CDJR was productive, efficient, and an overall positive one. We hope you're enjoying your Dodge Challenger and we look forward to seeing you again. Have a wonderful day.

Dec 31, 2022 -

Boris2288 responded

See you soon

December 21, 2022

Anthony was great and one of the main reasons I bought my new Ram there. I compared many dealers, he was the most knowledgeable and offered the best package for the price. The group as a whole was not push More

by Kma13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Janiszcak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

We take our reviews seriously and are grateful to learn about your visit with us here at Branhaven CDJR. We appreciate your highly-rated review. Thank you for your five-star rating and we hope you have a great day.

December 15, 2022

Would highly recommend Branhaven Jeep as the are definitely the best Jeep Chrysler Dealership in the state of Connecticut More

by cafm623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi. Thanks for the recommendation and 5-star rating. We strive to be the best Jeep Chrysler Dealership for all our customers. We hope you continue to choose Branhaven CDJR for any assistance you may need in the future. Have an awesome day.

December 06, 2022

I bought my Jeep at Branhaven Jeep seven years ago and have always had them service my Jeep. I have never been disappointed and appreciate their quality workmanship abc friendly treatment. More

by kenny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

kenny1 responded

I filled out this review and meant ever word of it. Branhaven represents Jeep very well and I have been buying jeeps for almost 25 years. Branhaven is my first choice for buying my jeeps.

Dec 06, 2022 -

kenny1 responded

See above

November 17, 2022

Nicole and Rocco played an instrumental part of my car buying process. From the first interactions with Nicole online to Rocco‘s in person enthusiasm it was seamless and with ease. I will forever be buyin More

by angelac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Minichino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi Angela, welcome to the Branhaven CDJR family. Our Sales Team from online to finish gave you an easy and seamless car-buying experience. Congratulations on your Jeep and when you're ever in the need of another one we'll be here for you.

November 13, 2022

Sam in service was very professional I was from Texas and he really took care of me like I was family Branhaven has a 5 star service rating in my option Sam help me get my rental reimbursement from Chrysler More

by John.mcwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
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Nov 13, 2022 -

John.mcwilliam responded

Thank you Sam in service for everything that you have done to take care of my Ram 3500 you are one of the best service advisors that I’ve ever dealt with

Nov 14, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi John, it's our pleasure to learn our team was so helpful with the rental reimbursement and took great care of you. Here at Branhaven CDJR, you are family. Thank you for the positive review and for choosing us. If you need further assistance, please contact us anytime. Have a fantastic day.

November 11, 2022

First time at branhaven jeep, I scheduled a 30k oil change online and was able to have my 30k service the same day while waiting; quick service and reasonably priced! More

by JoeNS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and Diane
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Nov 13, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hi Joe. Thank you for choosing Branhaven CDJR and for trusting us to perform your 30,000-mile service. We are excited to know your first experience with our Service Team was a quick and competitively-priced visit. We appreciate your business with us and we look forward to welcoming you back for any future needs.

November 04, 2022

The service manager took care of us like family He followed up with phone calls and had our vehicle ready on time More

by sssep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello. It's great to read our Service Team provides a caring service, following up with you and delivering prompt service. Branhaven CDJR values you and works to ensure you are satisfied.

November 01, 2022

I made an observation weeks after a routine service and brought it to the attention of the service manager who kept his word and ensure it was completely resolved upon my next service. I would highly recom More

by markmccall3110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Branhaven Jeep Chrysler Dodge Ram responded

Hello Mark, thank you so much for your high recommendation. Our Service Team and Manager care about our customer's satisfaction. We wanted to stay true to our word and make sure you were well taken care of and your problem was fixed during your recent visit. We value your business and hope to see you back in the future at Branhaven CDJR.

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