Branhaven Jeep Chrysler Dodge Ram

" A Great Sales Experience 360" I always say that you purchase things from "People" not places. I have been in sales my whole life and Bill Larson is one of the best I have encounter I always say that you purchase things from "People" not places. I have been in sales my whole life and Bill Larson is one of the best I have encountered. The entire experience at Branhaven was excellent and I would recommend Branhaven to everyone! Thanks More

Great guy to work with! My wife and I went in to look at a 2014 Certified Ram 1500 that was listed at an attractive price when we were introduced to Bill. Although Bill had My wife and I went in to look at a 2014 Certified Ram 1500 that was listed at an attractive price when we were introduced to Bill. Although Bill had a very packed schedule during the time we were there, he made sure to make us feel not rushed and that every question or concern we had was answered. Bill was knowledgable and informed in both his presentation and answers to our questions. When we picked up the truck. It was prepped and minted out for us nicely. We are very pleased with Bill and the Branhaven dealership in how our entire trade in and purchase process was. We drove down from New Hartford and feel strong enough to recommend anyone from our area also to call Bill and head down to work with him on a purchase. Thanks Bill! Jim C. New Hartford More

Above and beyond I put a review on when I first purchased my 2014 RAM 1500 Eco Diesel and as I mentioned I usually do not take the time or effort to write reviews. I h I put a review on when I first purchased my 2014 RAM 1500 Eco Diesel and as I mentioned I usually do not take the time or effort to write reviews. I had a problem with the Catalytic converter and I guess it is not the only one that they have changed with this Eco Diesel motor, The point being is they recognized the problem and were more than understanding that I needed a truck while mine was being repaired. I really wanted a truck with a hitch because I needed to pull a trailer to Florida and back for bike week. That being said I know it was an unreasonable request to ask anyone to allow me to put over 3000 miles on a truck they are allowing me to borrow. They did say if I was staying in state they would get me a truck with a hitch and I thought that was very nice and above and beyond the call of duty. . When this whole thing started Jonathan (my salesman) took me in the back to Sam ( who works in service) who listened to my problem and tried to offer a solution. Even the sales manager (Duncan) was involved and concerned about me. I have worked in sales for 0ver 24 years in a service oriented business and I have never seen any sales rep in the car industry try to help once you purchased a vehicle and drove it off the lot. They always bring you back to service and dump you in their lap. That did not happen her at BRANHAVEN. I will take it a step further. The owner saw me (who I have waived to while passing him in the past) and told me if I need anything please let him know he would do what he could for me. All of the above are the reasons why I recommend BRANHAVEN and would purchase another car here. I will tell you that who ever works in HR and does the hiring is part of the reason this place is successful. It is all about the culture of a company and they certainly understand customers needs. Thank you to all of the staff and anyone that I might have left out because they are part of the culture. Always remember anyone can sell you something but it all comes down to how they handle the problems when they occur that matters. More

Stress free transaction I purchased a new vehicle here in March 2014. My salesperson, Bill Lawson was personable, available and knowledgeable. On my one year anniversary Bi I purchased a new vehicle here in March 2014. My salesperson, Bill Lawson was personable, available and knowledgeable. On my one year anniversary Bill contacted me to see if I was happy with my car. I believe I startled him by saying no, the car I purchased I enjoyed, however with the harsh winter I realized I needed a 4-wheel drive. Without hesitation Bill suggested I come in and test drive a Jeep Compass. I found him to be supportive of my needs without being pushy. Bill , Duncan and Brandon were able to offer me an affordable 3 year lease. They made the process seamless. The car was prepped very quickly and was done to perfection. I am proud to be part of the Branhaven family. Fran Sutton More

best day ever! Duncan.and his team made my day. They made sure i got a car when i turned my lease in, and the rebates were great!!!!! They were so personal and acco Duncan.and his team made my day. They made sure i got a car when i turned my lease in, and the rebates were great!!!!! They were so personal and accomodating to me. They made such excellent suggestions and it all worked to my specific needs! Not to mention beautiful show room and comfort too! Look forward to always doing business at branhaven Best Lisa mizzone More

Best experience! I traded my old Jeep for a brand-new Jeep. Eric Ryalls made the experience easy and quick, a true professional! He was very friendly, and knowledgea I traded my old Jeep for a brand-new Jeep. Eric Ryalls made the experience easy and quick, a true professional! He was very friendly, and knowledgeable and true to his word. Even though I live 45 min away I highly recommend the trip for a hassle free opportunity. More

Great jeep Last year bought a wrangler from Bill Larson, everything went smoothly and I love my new jeep. Bill is a good guy and I'd recommend him for your purch Last year bought a wrangler from Bill Larson, everything went smoothly and I love my new jeep. Bill is a good guy and I'd recommend him for your purchase. More

Fantastic I had a great experience at Branhaven while buying my Jeep. Bill Larson was exceptionally professional and friendly. He spent a lot of time with me go I had a great experience at Branhaven while buying my Jeep. Bill Larson was exceptionally professional and friendly. He spent a lot of time with me going over everything I needed to know and answering my questions honestly. Also it was very affordable. I would recommend Branhaven to anyone who is looking to buy new or used. More

Happy Satisfied Customer I am totally satisfied with Branhaven. Brandon was very knowledgeable and very pleasant to work with. Brandon called me to see how my new Jeep was, I am totally satisfied with Branhaven. Brandon was very knowledgeable and very pleasant to work with. Brandon called me to see how my new Jeep was, and said if there was anything that I needed to call him and he would help me. I would tell anyone that if they wanted to buy a new vehicle to go to Branhaven and ask for Brandon Greenspun. More

Great Customer Service Hard to find these days is Great customer service. I went to several dealerships prior to this one. One dealership told me i wasn't ready to buy and t Hard to find these days is Great customer service. I went to several dealerships prior to this one. One dealership told me i wasn't ready to buy and the next i made an appointment and when i arrived they told me it would be a half hour before anyone could get to me.Brandon was on his game from the minute i walked in, although i left that day not making a purchase. Brandon called me i believe two days later stating he might have found the perfect truck for me and he did. I had to return of few days later to have the service dept. take care of a few minor things. The first being the drivers side lock wasn't working which they replaced and worked great. The second i had asked them to detail the vehicle do to the fact it seemed the exterior could have had a few scratches buffet out, which came out ok. The paperwork stated that they detailed the interior as well but was never done i still had some stains from when i originally purchased the truck that seemingly could have been easily wiped off as well as some dirt marks along my drivers door just from getting in and out. For the record though i did not ask to have the interior detailed and probably would not even be mentioning it right now if it weren't for the simple fact that it was stated in the paperwork that it was completed. They also were generous enough to give me a loaner car. Still will definitely recommend the company as whole. More