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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.8
1,367 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,367 reviews

July 28, 2023

Jacob was very courteous and has excellent communication skills. He was patient and understanding. Prior to coming in to the dealership I was texting with Jacob about pricing and features of the Taos. He wa More

by frodad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Morgan, Jacob Plumlee
Jul 28, 2023 -

Brandon Tomes Volkswagen of McKinney responded

frodad, thank you for sharing 4-stars! We're glad to hear Jacobi is courteous, patient and communicative! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 28, 2023

Great service and purchasing experience. The team was very low pressure and let me take the time to decide. More

by wed_wabbit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keagen Smith, Carlos Benavides
Jul 28, 2023 -

Brandon Tomes Volkswagen of McKinney responded

web_wabbit, thank you for sharing 5-stars! We're pleased to hear our team provided a great service and purchasing experience! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

July 28, 2023

Great service and a Great Dealer! FIVE STARS HERE FOR SURE! I’ll definitely come back! More

by rite2adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Munden
Jul 28, 2023 -

Brandon Tomes Volkswagen of McKinney responded

rite2adam, thank you for sharing 5-stars! We're glad to hear our team provides great service and has earned your continued business! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 27, 2023

Stopped at dealership today w/out an appointment, received excellent service from Shane as well as from Chaim in the shop. Great job! More

by DavidIntrator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaim, Shane Potts
Jul 27, 2023 -

Brandon Tomes Volkswagen of McKinney responded

DavidIntrator, thank you for sharing 5-stars! We're happy to hear Shane and Chaim provided excellent service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 27, 2023

Josh was very professional and answered all of my questions that I had. I came in knowing exactly what I wanted and he was able to get me into my brand new vehicle fairly quick. I would definitely re More

by PRADOHANAH2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
Jul 27, 2023 -

Brandon Tomes Volkswagen of McKinney responded

PRADOHANAH2014, thank you for sharing 5-stars! We're pleased to hear Josh is professional and earned your recommendation! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

July 27, 2023

Overall dishonest practices, the vehicle was not ready for sale, needed additional maintenance and to be cleaned. Additionally this dealership added add ons to a vehicle sold as is, they claimed they adde More

by osei.24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tj Ashraf
Jul 28, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Osei24, we have been reaching out by phone and had no success connecting with you. We’d like to go over your frustrations regarding your sales experience and ensure there is nothing outstanding that we may resolve. You may reach out General Sales Manager, Zach French directly at zfrench@tomesautogroup.com or (972) 632-2001. Zach has read your feedback and available to discuss the experience. Talk soon. Best wishes.

July 27, 2023

Excellent experience. Dominic Byrd did an outstanding job. I would return for in the future. More

by tomfromdell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides
Jul 27, 2023 -

Brandon Tomes Volkswagen of McKinney responded

tomfromdell, thank you for sharing 5-star feedback and noting an excellent experience with Dominic! We love hearing that you would return in the future. Let us know when we may have the pleasure to serve you additionally. Thanks again!

July 27, 2023

An excellent experience with fast service and a friendly shuttle. Ask for Shane Potts! Thank you. More

by billyjamesjunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Potts
Jul 27, 2023 -

Brandon Tomes Volkswagen of McKinney responded

billyjamesjunior, thank you for sharing 5-star feedback and noting an excellent experience with fast service and a friendly shuttle! We love hearing that Shane was great to work with. Let us know when we may have the pleasure to serve you additionally. Thanks again!

July 26, 2023

Great experience with my VW purchase. No pressure and willing to work with me to get the right choice for the car and financing options. Highly recommend More

by wed_wabbit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keagen Smith
Jul 26, 2023 -

Brandon Tomes Volkswagen of McKinney responded

wed_wabbit, thank you for sharing 5-stars! We're pleased to hear our team provided a pressure free experience and earned your recommendation! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 26, 2023

VW of McKinney made my 2023 Atlas purchase super easy! Keagan Smith made the experience smooth and easy as well. I would recommend anyone buying a VW here! More

by nickpappas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keagen Smith, Carlos Benavides
Jul 26, 2023 -

Brandon Tomes Volkswagen of McKinney responded

nickpappas, thank you for sharing 5-stars! We're pleased to hear Keagan Smith made your experience smooth and easy! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

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