Brandon Tomes Volkswagen of McKinney

I'm happy VW openned in Mckinney; much better than driving to Richardson. I usually hate dealing with recalls but McKinney Staff is excellent. Gene's professionalism and kindness was amazing; not what driving to Richardson. I usually hate dealing with recalls but McKinney Staff is excellent. Gene's professionalism and kindness was amazing; not what i'm use too in assisting with my vehicle. The facilities was clean, staff nice and professional, and they even called to let me know when my vehicle was ready (i'm not use too that.) I was even informed of why a service light kept coming on and what repair was needed unlike another repair facilities who told me it was nothing but the gas cap; which was wrong. What shocked me even more was that upon returning to pickup the car they even washed my car and tires. Amazing. My husband and me will definitely return when needed. More

Kevin responded to my internet inquiry within 10 minutes. I thought 'WOW' this person is really on the ball. I found the link from our Company website and thought I would just inquire to see what type of r I thought 'WOW' this person is really on the ball. I found the link from our Company website and thought I would just inquire to see what type of response and offerings I could get on a new Jetta. Working with Kevin through emails was more efficient that I ever thought it would turn out. His offer met my expectations and we closed the deal within 24 hours. No hassles to manuever through. Overall experience was Great! More

Our visit to this dealership was wonderful. We were just stopping by for a test drive and ended up buying a new 2011 Tiguan. I would say that is exceptional service. Willy was fantastic as he gave us room t stopping by for a test drive and ended up buying a new 2011 Tiguan. I would say that is exceptional service. Willy was fantastic as he gave us room to make our decision without feeling pressured. I feel that I am a lifelong VW driver. Thank you to Willy and the rest of the McKinney VW team. You will certainly be recommended. More

I went in with an engine light on. I had no appointment, however they got me right in. They gave me a ride to my daughter's home in Mckinney and fixed my problem the same day. There were two appointment, however they got me right in. They gave me a ride to my daughter's home in Mckinney and fixed my problem the same day. There were two active recalls on my vehicle and they took care of those at the same time. I am very pleased with this dealership and would recommend them to my friends and family. More

Had a nagging engine light problem with my wife's EOS. Pete and the service department worked on the recurring problem twice and finally have fixed it for good. Always have received prompt, courteous, tr Pete and the service department worked on the recurring problem twice and finally have fixed it for good. Always have received prompt, courteous, treatment with every service experience at McKinney VW Boardwalk. Michael, the service driver, is also very courteous and certainly makes you feel welcome. Highly recommend this dealership from a service standpoint, have had no experience with buying a car here but will certainly consider them when we are ready for another VW. So many companies could learn about customer service from you guys!! More

I met Joe Luna, first through the live chat on your website. He was very friendly and professional, listening to my needs. He was very honest from the beginning, letting me know he will search for th website. He was very friendly and professional, listening to my needs. He was very honest from the beginning, letting me know he will search for the car I wanted. A few days later he emailed me that he had a Jetta for me that met my needs. I went in to see Joe and instantly, he made me feel very comfortable. Again, I found his listening skills to be excellent. He answered all my questions and allowed me to come to the conclusion that this car was the right one for me. I will highly recommend Joe to anyone interested in buying a VW. More

I have been to 2 other dealerships in 2 other cities with my "transmission issues". They both told me that nothing was wrong and they checked the tranmisission. When I talked to other mechanics they would te my "transmission issues". They both told me that nothing was wrong and they checked the tranmisission. When I talked to other mechanics they would tell me it sounds like a transmission issue. Gene and his team never once tried to get rid of me or try to take advantage of me. As a female more often than not this happens. I would recommend this dealership to anyone!! More

I purchased a certified used Passat from this dealership last spring and have since utilized their service department for routine maintenance, warranty repair, and recall services. Brandon Hill in the Serv last spring and have since utilized their service department for routine maintenance, warranty repair, and recall services. Brandon Hill in the Service Department has assisted me with each of these visits and I can't say enough about his exceptional level of service. I have always been taken care of whether I scheduled service in advance via phone or internet and even when I have dropped by without an appointment; this service department accomodates my schedule and my vehicle has been ready when promised. Not only do they perform the services requested in a timely manner, but they do so without nickel and diming me for these services. Not many dealerships honor military members with discounts, but this one does. It is good to know that this dealership accurately reflects the values of the community it is a part of. My only regret is that I did not find this delearship sooner. From sales, to finance, to services the personel in each department that I have dealth with have gone above and beyond all previous experiences I have had at other delearships. Obviously, I highly recommend McKinney Volkswagen! More

I have gone to many dealers in my 23 years in the Dallas area.From the minute I went in got a great trade for my car , great financing, ready for pickup when promised. They get me in and out as easy as pos area.From the minute I went in got a great trade for my car , great financing, ready for pickup when promised. They get me in and out as easy as possible and make me know they understand how important my time is every time. Calling me by name every time and concern for my day and how it is going , just gives you that great feeling that going back for any service with the car will be a breeze. Sincerely D.W. David More

I was so pleased that I immediately posted all this dealer's information on facebook. I have told everyone about this great dealership. These guys did not play games - they were honest, worked hard t dealer's information on facebook. I have told everyone about this great dealership. These guys did not play games - they were honest, worked hard to ensure I was happy, and had great offerings. If you are looking for a vehicle contact Boardwalk Volkswagen of McKinney - www.boardwalkag.com or 1-800-373-6796 - you will be glad you did. I had been to dozens of dealerships prior to these guys...WOW WHAT A GREAT DEALERSHIP!!!!! :-) More