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Brandon Tomes Volkswagen of McKinney
McKinney, TX
1,384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,384 reviews
March 09, 2011
Everyone was very professional and helpful. They made sure that I was being taken care of. I was sold before I ever got out of the parking lot. The features of the car were well explained. The thing th sure that I was being taken care of. I was sold before I ever got out of the parking lot. The features of the car were well explained. The thing that impressed me the most was the the cost of service during the first 36 months. (0 dollars) More
by royrohloff
Employees Worked With
Kevin Teller
March 09, 2011
Very good customer service. I had to wait for things to finalize with my previous vehicle that was totaled out after an accident and they showed great patience till things were final and my wife and I were finalize with my previous vehicle that was totaled out after an accident and they showed great patience till things were final and my wife and I were able to make the 6 hr. drive and close the deal. It takes that kind of customer service and a good deal for me to take a vacation day and drive that distance to make a purchase. We were very please with the experience. More
by Joysman08
Employees Worked With
Bobby Collins, Abraham (Finance), Bobby Owens
March 07, 2011
Outstanding customer service! I will recommend McKinney Volkswagen dealership to everyone that is buying a new car. I love my new 2011 jetta! Kevin Teller was so easy to work with and showed me everything Volkswagen dealership to everyone that is buying a new car. I love my new 2011 jetta! Kevin Teller was so easy to work with and showed me everything about the car with ease! It was a pleasure doing business with your entire team! Thank you! Allison DuPriest More
by adupriest
Employees Worked With
Kevin Teller
March 07, 2011
This was my first time to purchase a new vehicle, and Willy made the experience very enjoyable. I was apprehensive about going to a dealership on my own, thinking the whole experience would be a bit over Willy made the experience very enjoyable. I was apprehensive about going to a dealership on my own, thinking the whole experience would be a bit overwhelming. He made it very comfortable, and I am very satisfied with my new car and my experience at VW. More
by ardudik
Employees Worked With
Willy Castillo
March 05, 2011
Willy is the friendliest and hardest working salesman! I had a very specific idea of what I wanted and the price I could afford, and Willy would not give up until I was satisfied. I highly recommend his se had a very specific idea of what I wanted and the price I could afford, and Willy would not give up until I was satisfied. I highly recommend his services, as well as those of the entire McKinney VW Boardwalk team. Thank you, Willy! More
by vdubKKB
Employees Worked With
Willy Castillo
March 04, 2011
We have now leased 2 cars from Mckinney Volkswagen and very happy with service, sales and all departments. We were treated promptly, no hassle, and with respect. Never felt pushed into the sale, always ve very happy with service, sales and all departments. We were treated promptly, no hassle, and with respect. Never felt pushed into the sale, always very relaxed and never had that overbearing salesperson feel. We are very happy with the dealership and will continue to refer them to our customers and friends. More
by ccavallipizza
Employees Worked With
Bobby Ownes, Bobby Owens
March 04, 2011
I'm from Houston, Texas and I located my 2011 Jetta SEL in McKinney, Texas at Boardwalk VW. I was looking for a specific trim level and color and this dealership was the only one in Texas to have it. Aft in McKinney, Texas at Boardwalk VW. I was looking for a specific trim level and color and this dealership was the only one in Texas to have it. After locating the vehicle through their online inventory, I contacted Christopher Pearsall by phone to make arrangements to purchase the vehicle. Within an hour, we had agreed on the price and I flew to Dallas that afternoon to close the deal. I didn't arrive until well after the dealership had closed but both Chris and the finance manager stayed late to facilitate the transaction. The dealership was very clean and well-designed. Chris was one of the most pleasant salespeople I've dealt with and I would definitely seek him out for future vehicle purchases. This is my first VW and I am totally impressed with the quality and workmanship of the brand. More
by rbbcpa
Employees Worked With
Christopher Pearsall
March 03, 2011
Good communication, good price, and Dave Snow was very knowledgeable and informative. I didn't feel like he was a typical "used" car salesmen. I received a call within a few hours of my email about the ca knowledgeable and informative. I didn't feel like he was a typical "used" car salesmen. I received a call within a few hours of my email about the car. I do feel like a free service visit with any new or used car would be an added benefit to the customer. My used vw golf popped up a check engine light the day after I bought it so it would of been nice to have that free service visit. Also some sort of 7 day warranty just to make sure there wasnt something terribly wrong with the car. Normally I hate being sold an extended warranty but I was never even offered an extended warranty. Overall I received good service. More
by cbryan275
Employees Worked With
Dave Snow
March 03, 2011
My experience here was awesome! I normally do not fill out surveys, but when I have a great service experience I feel like it is important to highlight the people that made my experience so wonderful. No out surveys, but when I have a great service experience I feel like it is important to highlight the people that made my experience so wonderful. Not only was Gene very professional and great to work with, so were all of his coworkers. I really did enjoy my experience at VW McKinney and look forward to going back again!!! More
by scpatton08
Employees Worked With
Gene May
March 02, 2011
I brought my 2009 Jetta TDi in for its 30K mile check-up and Gene was so courteous when I brought my car in earlier than the scheduled appointment and had my car ready to go earlier than he had committed to and Gene was so courteous when I brought my car in earlier than the scheduled appointment and had my car ready to go earlier than he had committed to have it ready. He called me promptly so I was able to pick up my car and move on with my busy day. He was very friendly and the service was FREE (one of my favorite benefits of buying a new car.) A really nice dealership with whom to work. More
by kimrussl
Employees Worked With
Gene May
