Brandon Tomes Volkswagen of McKinney

We have now leased 2 cars from Mckinney Volkswagen and very happy with service, sales and all departments. We were treated promptly, no hassle, and with respect. Never felt pushed into the sale, always ve very happy with service, sales and all departments. We were treated promptly, no hassle, and with respect. Never felt pushed into the sale, always very relaxed and never had that overbearing salesperson feel. We are very happy with the dealership and will continue to refer them to our customers and friends. More

I'm from Houston, Texas and I located my 2011 Jetta SEL in McKinney, Texas at Boardwalk VW. I was looking for a specific trim level and color and this dealership was the only one in Texas to have it. Aft in McKinney, Texas at Boardwalk VW. I was looking for a specific trim level and color and this dealership was the only one in Texas to have it. After locating the vehicle through their online inventory, I contacted Christopher Pearsall by phone to make arrangements to purchase the vehicle. Within an hour, we had agreed on the price and I flew to Dallas that afternoon to close the deal. I didn't arrive until well after the dealership had closed but both Chris and the finance manager stayed late to facilitate the transaction. The dealership was very clean and well-designed. Chris was one of the most pleasant salespeople I've dealt with and I would definitely seek him out for future vehicle purchases. This is my first VW and I am totally impressed with the quality and workmanship of the brand. More

Good communication, good price, and Dave Snow was very knowledgeable and informative. I didn't feel like he was a typical "used" car salesmen. I received a call within a few hours of my email about the ca knowledgeable and informative. I didn't feel like he was a typical "used" car salesmen. I received a call within a few hours of my email about the car. I do feel like a free service visit with any new or used car would be an added benefit to the customer. My used vw golf popped up a check engine light the day after I bought it so it would of been nice to have that free service visit. Also some sort of 7 day warranty just to make sure there wasnt something terribly wrong with the car. Normally I hate being sold an extended warranty but I was never even offered an extended warranty. Overall I received good service. More

My experience here was awesome! I normally do not fill out surveys, but when I have a great service experience I feel like it is important to highlight the people that made my experience so wonderful. No out surveys, but when I have a great service experience I feel like it is important to highlight the people that made my experience so wonderful. Not only was Gene very professional and great to work with, so were all of his coworkers. I really did enjoy my experience at VW McKinney and look forward to going back again!!! More

I brought my 2009 Jetta TDi in for its 30K mile check-up and Gene was so courteous when I brought my car in earlier than the scheduled appointment and had my car ready to go earlier than he had committed to and Gene was so courteous when I brought my car in earlier than the scheduled appointment and had my car ready to go earlier than he had committed to have it ready. He called me promptly so I was able to pick up my car and move on with my busy day. He was very friendly and the service was FREE (one of my favorite benefits of buying a new car.) A really nice dealership with whom to work. More

I'm happy VW openned in Mckinney; much better than driving to Richardson. I usually hate dealing with recalls but McKinney Staff is excellent. Gene's professionalism and kindness was amazing; not what driving to Richardson. I usually hate dealing with recalls but McKinney Staff is excellent. Gene's professionalism and kindness was amazing; not what i'm use too in assisting with my vehicle. The facilities was clean, staff nice and professional, and they even called to let me know when my vehicle was ready (i'm not use too that.) I was even informed of why a service light kept coming on and what repair was needed unlike another repair facilities who told me it was nothing but the gas cap; which was wrong. What shocked me even more was that upon returning to pickup the car they even washed my car and tires. Amazing. My husband and me will definitely return when needed. More

Kevin responded to my internet inquiry within 10 minutes. I thought 'WOW' this person is really on the ball. I found the link from our Company website and thought I would just inquire to see what type of r I thought 'WOW' this person is really on the ball. I found the link from our Company website and thought I would just inquire to see what type of response and offerings I could get on a new Jetta. Working with Kevin through emails was more efficient that I ever thought it would turn out. His offer met my expectations and we closed the deal within 24 hours. No hassles to manuever through. Overall experience was Great! More