Brandon Tomes Volkswagen of McKinney

Working with Dave Snow was a pleasure. The reason we stopped in at the dealership was to look at vehicles, not to purchase. We were going to other dealerships that day, but after meeting with Dave and stopped in at the dealership was to look at vehicles, not to purchase. We were going to other dealerships that day, but after meeting with Dave and driving and checking the Jetta we decided to buy the car. The nicest thing about this dealership was absolutely no pressure, quite different than other places we had visited. More

I have bought my last 2 cars from Dave Snow. He is very friendly, knowledgeable, and a trustworthy person. I feel he wants to make the customer happy and not just concerned with making a sale. He is grea friendly, knowledgeable, and a trustworthy person. I feel he wants to make the customer happy and not just concerned with making a sale. He is great at explaining the whole process of buying a car. I came in without my husband. For the first time I bought a car by myself, and it was an overall great experience, because of Dave Snow. I will be back in the future. More

I called for an appointment to have an oil change and was greeted by the friendly voice of Peter Haley, a Service Manager. When I arrived he greeted me and told me the various things that could be checked on greeted by the friendly voice of Peter Haley, a Service Manager. When I arrived he greeted me and told me the various things that could be checked on my 2003 VW Convertible but put no pressure on me to do more then I needed. The work was done in a timely manner and the car returned to me nice and clean. My experience was far superior to the other dealership in Richardson. I appreciate the positive atmosphere and the manner in which he took care of a rather simple service on my car. More

I was shopping for a VW Jetta for my son. This is his first car. His mother(Patty) and had looked at several cars. We found a Jetta at Boardwalk but it was a bit too much. Mr. Joe Luna met me in the park first car. His mother(Patty) and had looked at several cars. We found a Jetta at Boardwalk but it was a bit too much. Mr. Joe Luna met me in the parking lot. He is extremely professional, knowledgeable and very energetic and wants to help. It was apparent from the onset that I was going to try and buy a car from Joe. Joe kept me up to date on what cars might be available. He called said he might have the car. Well as it turned out it was the right car the right price and perfect for what we envisioned for our son (Jackson) first car. We had a little issue with a static fault trip. Steve Mulholland is the Service Manager for Boardwalk VW. Took ownership and made the car right. He said he would, Steve kept his word. To sum it up we are more than happy with our whole experience, we would recommend this dealership and Joe Luna to anyone we know is looking for a new or used car. Thank you Boardwalk Volkswagen! Regards, Peter M Couzynse Jackson B. Couzynse Patty Watson More

Gene was great!! He will be who I contact for all of my service needs. I had issues with VW in the past on a different vehicle and was not pleased. Gene has changed my mind in regards to the staff of VW. H service needs. I had issues with VW in the past on a different vehicle and was not pleased. Gene has changed my mind in regards to the staff of VW. He is only one associate of many but he was FABULOUS!!! More

The service department was very friendly and helpful. Peter Haley was a great service person. He helped me understand what needed to be fixed on my car and took care of the small issue. One person there Peter Haley was a great service person. He helped me understand what needed to be fixed on my car and took care of the small issue. One person there wan't as helpful and told me on the phone that I could basically only have my car worked on during the weekdays, which was inconvenient for me. Overall it was a good experience. Definitely 100 times better than the Boardwalk Volkswagen in Richardson. More

Boardwalk Volkswagen in McKinney, TX, is a superb dealership. I feel they deserve a top rating due to their excellent sales and service departments. Peter Haley is a superb service associate. He is k dealership. I feel they deserve a top rating due to their excellent sales and service departments. Peter Haley is a superb service associate. He is knowledgable, friendly, and willing to go out of his way to help. It is one of the best dealerships that I have ever been associated with. Would I recommend it to my friends -- YES!! Thanks for making my experience a great one. More

I initially came in for an oil change on my 2008 Passat, but was wanting to purchase a Jetta. I spoke with Marty and told him the things I was looking for. He found it right away and get me in for a test dr but was wanting to purchase a Jetta. I spoke with Marty and told him the things I was looking for. He found it right away and get me in for a test drive. I worked with Sam, Bobby and Marty and were all a great bunch of guys and really worked with me on where I was needing to be to purchase a vehicle. I then quickly worked with Abraham in financing and he was wonderful in explaining everything to me. I have to give a big kudos to Gene May in the service department who is always there to greet with a smile and is very considerate to your time. All in all the service I received at McKinney was wonderful and I always suggest the dealership to anyone looking to buy a new car. More

Everyone was very professional and helpful. They made sure that I was being taken care of. I was sold before I ever got out of the parking lot. The features of the car were well explained. The thing th sure that I was being taken care of. I was sold before I ever got out of the parking lot. The features of the car were well explained. The thing that impressed me the most was the the cost of service during the first 36 months. (0 dollars) More

Very good customer service. I had to wait for things to finalize with my previous vehicle that was totaled out after an accident and they showed great patience till things were final and my wife and I were finalize with my previous vehicle that was totaled out after an accident and they showed great patience till things were final and my wife and I were able to make the 6 hr. drive and close the deal. It takes that kind of customer service and a good deal for me to take a vacation day and drive that distance to make a purchase. We were very please with the experience. More