Brandon Tomes Volkswagen of McKinney

I took my 2006 VW Beetle in for a repair and I talked to Brandon Hill about the problems I was experiencing. He was very helpful and he found out quickly what was causing all the problems with my headlight Brandon Hill about the problems I was experiencing. He was very helpful and he found out quickly what was causing all the problems with my headlights. Brandon also let me know how much everything would cost upfront before the repairs were done, which I truly appreciated! I have been to dealerships where they do the repairs without asking and this is why I will only go to VW McKinney for my service needs! Brandon said that the repairs would be in the next day, but I was unable to be there due to my scheduling. He told me to come back in a few days, call him when I am on my way and he would get my car in which he did! It was nice to know that they would work around my schedule to make sure that everything would be done correctly. I highly recommed their service department to all of my family and friends, it was a great experience and the price for my repairs was great! While waiting in their very clean and nice customer area when Brandon was finding out what was wrong with my car, I decided to look around at the new cars. That is when I met Willie Castillo, who happens to be one of the nicest guys that I have ever meet. He did not pressure me when I was looking the cars, but he did tell me that if I ever wanted to test drive one in the future to let him know and he would be glad to help! After a while, I decided that I wanted to check out the 2012 CC and I went to Willie for his help. He was very educated on this car and I should know because I have been doing research on it for a few weeks. After the test drive, I asked him for an estimate on the CC with my trade in and it was very helpful to have the information to show my husband. A few days later, I went back to have the parts put into my VW Beetle and this time I asked Willie about the new Jetta. The CC is wonderful and I would love to have it, but I needed something that seated 5 with my growing child. He was wonderful again and after talking to Bob Elkin, General Sales Manager - I took the Jetta home to show my husband. He loved it, but not in the color I was driving. Needless to say, the next day I was back and they just happened to have it in the color I and my husband wanted! Again, Willie and Bob let me take it home for the day. The 2011 Jetta is a wonderful car, very roomy, great on gas and it has all the features that we are looking for! Blue tooth, navagation, keyless entry, huge trunk and so much more! While we are still trying to decide on when to trade in the awesome VW Beetle, we are so grateful for all the hard work that Willie Castillo has done for us! He did not and has not pressured us into getting this car asap! He told me on the first day that he wanted me to feel comfortable and know when the time is right to get the car. Bob Elkins was the same, he told me that they were here to help me and not put any pressure on me. I truly appreciated that! My grandfather and several cousins were in the car business, I was brought up knowing what to expect from some dealerships and how to handle the pressure. I did not have to worry about that at all with VW McKinney! This really is a wonderful dealership that cares about their customers, they have an amazing service department and sales staff! When we get our new car in the next month we will only go to VW McKinney and we will ask for one of the kindest and best salesman at their dealership - Willie Castillo! I highly recommend them for all your sales and service needs. Everyone was friendly and helpful from the receptionist to the cashier! It was a wonderful experience and we will be staying with Boardwalk Volkswagen McKinney for our all of our future car needs! More

We had a great experience with Willy on buying our first We had a great experience with Willy on buying our first new car. The atmosphere was good and i didn't feel pressured into buying. I would recommen We had a great experience with Willy on buying our first new car. The atmosphere was good and i didn't feel pressured into buying. I would recommend this dealership and Willy to anyone I know that is in need of a new car. I am looking forward to buying my next car from here in the future. More

I highly recommend McKinney VW to anybody on the market for a new vehicle or looking for a great place to service your Vw. Every time I bring my care in for scheduled maintenance Brandon has always service for a new vehicle or looking for a great place to service your Vw. Every time I bring my care in for scheduled maintenance Brandon has always serviced my vehicle and I will continue to recommend anybody with a vw or any kind of car at that, to him as he takes great care of me each and every time I come in. The sales department is also very professional and hassle free, probably one of the easiest car deals in my time was at McKinney vw. More

I visited McKinney VW becuse is my local dealership and I was looking for a car for my daughter. I was looking for a Jetta (used) I saw on their website. Unfortunately, the car I saw was damaged by a recent was looking for a car for my daughter. I was looking for a Jetta (used) I saw on their website. Unfortunately, the car I saw was damaged by a recent storm. Willy kept in touch, letting me know the available cars and deals. After almost 2 weeks I saw another Jetta in my price range. Willy helped me to get the car and a good deal. The service I received from the people at McKinney VW was excellent. My daughter and I are very happy with the car and all the help received from Willy. More

We had a excellent buying experience with the people at McKinney Volkswagen. They treated us very well. I generally dread buying cars, but I made up my mind that I would buy the first car I found that fi McKinney Volkswagen. They treated us very well. I generally dread buying cars, but I made up my mind that I would buy the first car I found that fit my requirements at a good price rather than driving all over the north Dallas area trying to find the best deal and maybe save a few hundred dollars. I brought my son-in-law because he was in car sales for a while and knows some things about the business. When he assured me that I was getting a great deal, it was all I needed to go ahead with it. I will gladly recommend McKinney Volkswagen to anyone I know who is thinking of buying a Volkswagen or who is interested in one of their on-line listings. If my wife and I decide to consider buying a Volkswagen in the future, we will most certain pay a visit to McKinney Volkswagen. More

Overall great experience with the service department. Peter Haley, service adviser, was awesome in all aspects related to the service - - knowledge of the vehicle, recommendation + options for service, f Peter Haley, service adviser, was awesome in all aspects related to the service - - knowledge of the vehicle, recommendation + options for service, full explanation of the service work performed and advise future service & care of the vehicle. More

I am very impressed with McKinney VW. I recently had my vehicle serviced and everything went great. The Service Technician, Shawn and the Service Advisors, Gene and Peter went above and beyond. They were h vehicle serviced and everything went great. The Service Technician, Shawn and the Service Advisors, Gene and Peter went above and beyond. They were helpful, welcoming and delivered exceptional customer service. More

I would like to share my experience with McKinney Volkswagen sales team. I arrived to the dealer on my way back to Laredo, TX from the Toyota dealer which is next door from McKinney Volkswagen. An Volkswagen sales team. I arrived to the dealer on my way back to Laredo, TX from the Toyota dealer which is next door from McKinney Volkswagen. And just because my wife insisted to stop since she saw the car I was looking for: a 2008 AUDI A4 on the exact combination she loved White with camel interiors. I was tired and upset after the time wasted at Toyota (not entirely their fault because they did not have the specific car I wanted). I was received by Kevin Teller who was smart enough to handle my mood. He offered to take the 2004 Touareg I was driving and conducted all the sale at the point of closure. Because I am a 'hard cookie' he included Willy Castillo a great individual who continue addressing all my petitions. My goal was to buy one car only; but at the end I was driving back with my wife on two shiny, flawless and full-tank vehicles to Laredo, TX: the 2008 AUDI A4 and a 2007 VW Touareg! All the transactions were painless and custom-made to accommodate my personal preferences and finance conditions. These guys are really working as a pro team to make things happen! And all are being leaded by Vincent Ferrara who is the General Manager. He made all the difference and take this whole experience to another level. I felt I was buying the ultimate machines. He took care of me at all times; I was feeling like a spoiled boy who all demands needs to be addressed. Basically that's what he did. Vincent, I will not forget who hand me my first ever electric guitar! Without hesitation I will back again to buy my next cars with McKinney Volkswagen! you guys are pure rock and roll!!! Respectfully, RM PS My wife says hello and we will be in the area on Sep 2011. We will stop to share the latest .... More

I would definitley recommend McKinney Boardwalk Volkswagen to anyone who is in the market to buy a new car. Everyone there was completely curtious, helpful and most importantly honest. It is very Volkswagen to anyone who is in the market to buy a new car. Everyone there was completely curtious, helpful and most importantly honest. It is very hard to find a dealership you can truly trust and I have finally found that dealership in McKinney Volkswagen and will be purchasing from them again in the future. LOVE MY NEW JETTA!!!!!! :0) Thanks to everyone at the dealership who helped me that day! More

I found the car that I wanted through the internet. If you believe in the kiss method this is the dealership for you. In one email and one phone call I made the deal on my new Jetta TDI Sportwagon. Jetta you believe in the kiss method this is the dealership for you. In one email and one phone call I made the deal on my new Jetta TDI Sportwagon. Jetta TDI Wagons are going for over MSRP. (At 52 mpg on the highway,and with no batteries, who wouldn't want to buy this car). I simply asked Dave for the best price he could give me and he sold me the car under MSRP. Dave did not have to call me back or go talk with any one, he just made the deal. The day I picked up my car, Dave went over the details of the car as well as maintances and gave me a full tank of disel. McKinney VW is a place with great customer service and they care about their customer. They even made my next maintance appointment for me. Dave and Doug have been checking in with me to make sure everything is working well. I would drive 6 hours again to purchase another VW from McKinney VW. More