Brandon Tomes Volkswagen of McKinney
McKinney, TX
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Our experience so far has been very favorable. Willy seems to go out of his way to get things done for us. He has been very helpful and we would recommend him to anyone we know that is looking for a ve seems to go out of his way to get things done for us. He has been very helpful and we would recommend him to anyone we know that is looking for a vehicle. He has a great deal of product knowledge and was extremely nice to work with. More
I have been with McKinney Volkswagen since 2010. Each and everytime I have visited the facility, the employees has been very friendly and thoughtful. My service guy "Pete" is a very nice gentleman who answe everytime I have visited the facility, the employees has been very friendly and thoughtful. My service guy "Pete" is a very nice gentleman who answered all my questions and concerns. Thanks again More
Joe Luna, the manager and the general manager were very attentive, friendly and willing to make the trade-in deal work (which it did) the follow on meeting with the customer relations manager was great too attentive, friendly and willing to make the trade-in deal work (which it did) the follow on meeting with the customer relations manager was great too. i will absolutely recommend to anyone looking for a new car to check out this mckinney dealership! More
I have always dreamed of owning a VW bug. My dream came true due to the excellent service from VW. I love my car. It is the greatest and so fun to drive. Driving to work does't seem mundane. Everytime true due to the excellent service from VW. I love my car. It is the greatest and so fun to drive. Driving to work does't seem mundane. Everytime we have been at the dealership we are treated so friendly. But, I want to clarify, when we are treated friendly, it is not fake or the boss made us be friendly. It is just a natural characteristic of these people. I would reccommend everyone to this dealership. More
I went in yesterday to take my 2009 Passat in for the 40k maintenance. I have taken my car to the VW dealership for every maintenance, which means I drive over an hour each time I do this. While my car is maintenance. I have taken my car to the VW dealership for every maintenance, which means I drive over an hour each time I do this. While my car is being worked on, I like to look at the new models. Yesterday, I got to meet Willy Castillo. He walked around with me and we talked. We discussed new cars and had absolutely no pressure from Willy. We ended up driving a couple of cars, and after some talk, I had decided to have Willy run some numbers and see if we could do a deal on the CC. He came back in a bit with a deal that I found acceptable. The whole process in buying my new CC was very simple. From taliking to the sales manager, to Yvette in Finance, to Brad at the end of the deal and dealing with the service department, I was very impressed with how everything went. Before the deal was even complete, Willy bought my lunch. I have never dealt with a salesperson such as Willy. We didnt just talke about the car, we talked about family, growing up, where we came from. I have purchased over 12 cars and trucks over my 15 years of marriage and have bought all types of vehicles. The people at VW in McKinney are a differnt bunch. I have had good people in other dealerships I have bought at, but none like Willy and the staff at McKinney VW. My wife had always been a Honda person since we have been married until 3 years ago. That was her first VW. As long as she prefers to drive a VW car, I will continue to use VW of McKinney as my dealership. More
All of my experiences with this dealership have been wonderful. I'm a widow and appreciate being able to trust someone to do what needs to be done and know that it gets down and done well. Everyone is wonderful. I'm a widow and appreciate being able to trust someone to do what needs to be done and know that it gets down and done well. Everyone is very friendly and makes me feel "like family" when I'm in there. More
I really enjoyed working with Willy Castillo from the first minute to the last. He is very friendly, knowledgeable, and caring. He made me feel special. I could see that he is very professional and ded first minute to the last. He is very friendly, knowledgeable, and caring. He made me feel special. I could see that he is very professional and dedicated to making the customer happy. Thank you Mr. Castillo More
We are in the market for a Jetta TDI and ready to buy! The car was sold before we even got a chance to drive the car! If this is the type of service you get BEFORE you buy a car, I can only imagine the h The car was sold before we even got a chance to drive the car! If this is the type of service you get BEFORE you buy a car, I can only imagine the horrible service after the sale!!!! Don't waste your time with this dealership. There are others out there that want your business!! More
I had a great car buying experience with Peregrin. I came into the dealership with no intent on buying that day. I explained what I was looking for and he worked with me and stayed with me and ended up came into the dealership with no intent on buying that day. I explained what I was looking for and he worked with me and stayed with me and ended up finding me exactly what I wanted. He was patient and pressure-free which is truly why I ended up purchasing from him. More
Earlier in the day I visited another dealership located next door to McKinney Volkswagen and I was not impressed. As I was leaving that dealership, I decided to visit McKinney Volkswagen and I am so glad I next door to McKinney Volkswagen and I was not impressed. As I was leaving that dealership, I decided to visit McKinney Volkswagen and I am so glad I did. My experience at McKinney Volkswagen was amazing! The staff was knowledgeable, personable, and customer-service oriented. Peregrin Guillen was my salesperson and he was great! I never felt pressured or rushed. I absolutely love my 2012 EOS and I am looking forward to referring my friends and family to McKinney Volkswagen for their next new vehicle purchases. More

