Brandon Tomes Volkswagen of McKinney

Dave is a excellent salesman. We came to the dealership just to look at VW cars and get a feel for the models available, but ended up purchasing a car. After Dave showed us the features of the 2012 Jetta just to look at VW cars and get a feel for the models available, but ended up purchasing a car. After Dave showed us the features of the 2012 Jetta TDI vs comparable cars in that class we were very comfortable making a decision and have not had a single regret. Everyone we met at the dealership from service to finance were friendly and professional. The price of the car was comparable to other dealerships, but we would have preferred to pay less of course. More

Dave Snow is an awesome sales associate with very detailed info on all makes and models of cars. Dave Snow was very polite and didn't push us into buying a vehicle. detailed info on all makes and models of cars. Dave Snow was very polite and didn't push us into buying a vehicle. More

Boardwalk Volkswagen in Richardson put my '07 GTI engine back together so badly it caught fire. I've had a lot of problems with it since then, but VW McKinney (even though it's also Boardwalk) is always exc back together so badly it caught fire. I've had a lot of problems with it since then, but VW McKinney (even though it's also Boardwalk) is always excessively helpful, always finds me a coupon to use and even when I come in annoyed, Brandon is one of the best situation-diffusers in the business. My complaints are with VW in general, not VW McKinney. Every time I pay for a repair, I get a recall notification/warranty extension in the mail 3-6 months later. I wish VW would authorize dealerships to do straight refunds as I've yet to receive any reimbursement or status from VW Corporate. The dealership however is always happy to reprint my service records and receipts so I can file them properly. More

We purchased a used Tiguan through Dave via Austin,TX. He was great in answering all our questions long distance and making sure we were well informed about the car without getting to actually see it. was great in answering all our questions long distance and making sure we were well informed about the car without getting to actually see it. More

The people at McKinney Volkswagen are very friendly and professional. They take as much time as needed to help with the purchase, while being mindful not to take too long. I found them to be very honest professional. They take as much time as needed to help with the purchase, while being mindful not to take too long. I found them to be very honest and straightforward, and I appreciate the level of service I received. More

In regards to customer service, every one was courteous and friendly. I liked to be left alone looking at cars on the lot and not beeing interrupted until I did ask for assistance. At that time I met Josh, and friendly. I liked to be left alone looking at cars on the lot and not beeing interrupted until I did ask for assistance. At that time I met Josh, asked to test drive couple of vehicle, went very well got all the information I needed and he was very informative. Quality and Friendliness of work from every one I met was very professional. Dealing the Price is always, for me, the most dreadful part of bying a car. It took longer time to get to the final price than needed. I feel the Manager could have been more honest in the beginnign and quicker to reach the final price. I financed through VW and there for my paperwork,I met Joe Verhey. I have to say he was very patient with me with "all" the questions I had.. we got the job done. Actally. Josh and Joe deserve 5 STARS. More

Josh was very knowledgable about the car we were looking at. He was very considerate of our time and worked hard to meet the deal we were looking for. He has done an excellent job of following up and checki at. He was very considerate of our time and worked hard to meet the deal we were looking for. He has done an excellent job of following up and checking in on us regularly to make sure everything is working ok since our purchase. I highly recommend him! More

Dave Snow has always been attentive to our needs. It has been about 2 years since I purchased my new Jetta from Dave, the 10th VW I have purchased from him. I called Dave today because I needed a form from been about 2 years since I purchased my new Jetta from Dave, the 10th VW I have purchased from him. I called Dave today because I needed a form from the manufacturer regarding my last purchase. Dave was very helpful, and invited me stop by the dealership so that he could assist me. He introduced me to a VW manager who helped us with getting the form I needed. I just wanted say something to point out that Dave's helpful customer service goes way beyond the normal purchasing time frame. He is willing to help his customers even when they are not currently in the market to buy a new car. And, he was willing to help with a need that was outside of his normal job description. That is why I will keep buying cars from Dave, and referring my friends to him. Dave, thanks for doing a great job. More

I would HIGHLY recommend McKinney Volkswagen to anyone of my friends or family. The service I received was fabulous. From the first email to the last signature, Brenda was friendly and very helpful. Willy wa my friends or family. The service I received was fabulous. From the first email to the last signature, Brenda was friendly and very helpful. Willy was very friendly on the test drive and did not hassle me about anything. I did not know anything about volkswagens before I went in, and now I know a great deal. My next vehicle will also come from McKinney Volkswagen. Thank you so much. More

While waiting for my sons car to be serviced i was looking at cars and thinking about replacing my truck with a car. David came over and answered all my questions and was very knowledgable. I was re looking at cars and thinking about replacing my truck with a car. David came over and answered all my questions and was very knowledgable. I was reviewing the web site and saw a used vehicle I was interested in and he was very helpful in helping me make the deal. More