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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.9
1,384 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,384 reviews

December 17, 2011

Willy was fun to work with and he was really good with my 4 yr old son. But the entire process to purchase a new car took way too long. More

by Jparanteau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Castillo
Dec 20, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Jetta SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 16, 2011

Upon my arival I was asked which vehicle I was interested in. I was then directed to Chris who is a resident expert on the 2012 Passat. After 15 minutes, my wife and I decided to place a deposit on a new Pas More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pearsall
Dec 20, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Chris Pearsall and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Chris, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat TDI SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 14, 2011

Dave Snow was our sales person. He was very helpful and knowledgeable about the cars on the lot. I would recommend anyone to visit Dave. More

by jburrage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Snow
Dec 15, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Touareg TDI! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 14, 2011

Jeff French, my sales consultant, was very friendly, informative, and listened to my needs and wants in purchasing a vehicle. I'd give a 10. More

by johnbenmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
December 14, 2011

We were first approached by Bobby Owens and he made us feel very welcomed. He made the process of leasing our brand new 2012 Passat extremely easy. We had our 8 week old with us so he had us in and out of More

by heathfeath0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Owens, Bobby Owens
Dec 15, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Bobby Owens and the rest of us at McKinney Volkswagen. We are pleased to hear you had such a positive experience! Do not hesitate to contact Bobby, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 14, 2011

The service was very civilized, unlike the typical American auto dealers. The staff is very professional. Customers are treated with respect. I would recommend them to anyone. And, the product is More

by larry brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff French
Dec 13, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Jeff French and the rest of us at McKinney Volkswagen. We are pleased to hear you had a positive experience! Do not hesitate to contact Jeff, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Jetta SE and CC Sport! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 13, 2011

I like the way everybody help no complaints about it work was done in order. started in service area and ended buying a new car. yee More

by svallejos2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5
Dec 13, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Beetle 2.5! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 09, 2011

Once I figured out which car I wanted, things were smooth. Willie and the finance team were patient with me as I made up my mind. I didn't feel pressured at all for my purchase and they worked every More

by mrgnyes22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Castillo
Dec 12, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Volkswagen! Douglas Lucas Customer Relations Manager McKinney Volkswagen

Dec 13, 2011 -

mrgnyes22 responded

I also wanted to add, even after the purchase Willy and the team at McKinney VW have been in contact to check in with overall experience and setting up 30 day check ups. This team is top notch! If you are in the Dallas area and buying a VW, do not even attempt anywhere else. The other Boardwalk in Richardson could and should take a page from the McKinney VW team as they are head and shoulders above in customer service and all around customer satisfaction. This is probably the best car buying experience I have had.

December 08, 2011

Dropped in on 12-6-11 for a quick check to see if they had a 2012 Passat 3.6SEL. They did and I was approached by Alex. He was very cordial. I told him what I wanted to do trade in wise and the max price More

by CaptJoe767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Franco
Dec 08, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Alex Franco and the rest of us at McKinney Volkswagen. We are pleased to hear you had a such a postive experience! Do not hesitate to contact Alex, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat SEL! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 08, 2011

Great customer service with very little wait. My car was washed and serviced without no issues. I have purchased several cars here. I would highly recommend this dealership. More

by engineerah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy finkler
Dec 08, 2011 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dmitriy Finkler and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience with our Service Department! Do not hesitate to contact Dmitriy, Steve Mulholland (our Service Manager), or me if there is anything we can do to assist you, your family, or your friends in the future. Douglas Lucas Customer Relations Manager McKinney Volkswagen

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