
Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Got an oil change and the tech didn't change the oil filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be ab filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be able to change parts without breaking items on the vehicle. More
Russel Lilly did a fantastic job managing the repair of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it off with a nice car wash when I picked the car up. Exceptional customer service! More
Work completed in a timely manner without any issues. Service advisor Russell is awesome and really cares about his customers vehicles. Service advisor Russell is awesome and really cares about his customers vehicles. More
Excellent service. Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with them. More
Everyone from the Brandon Tomes Subaru dealership was very friendly and helpful. From the receptionist to Victor, our sales guy, and Anna the financial person we had an exceptional experience. We would h very friendly and helpful. From the receptionist to Victor, our sales guy, and Anna the financial person we had an exceptional experience. We would highly recommend this dealership! More
Hannah was great. She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped out. More
Great Customer Care! !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So organized they care about your time and take care of THE CUSTOMER... More
Great service representatives. Jonathan show his professional customer service and took care customer really well. Thank you! Jonathan show his professional customer service and took care customer really well. Thank you! More