Back

Brandon Tomes Subaru

McKinney, TX

4.8
1,507 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
Contact Dealership

4660 State Highway 121

McKinney, TX

75071

Directions

By Type

Showing 1,507 reviews

June 07, 2023

Got an oil change and the tech didn't change the oil filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be ab More

by DAMIANMILLISOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russel Lilly
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Russel Lilly did a fantastic job managing the repair of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it of More

by DENNIST3BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Brandon Tomes Subaru responded

DENNIST3BZ, thank you for sharing 5-stars! We're pleased to hear Russel Lilly kept you informed and provided exceptional customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 07, 2023

Friendly service and a well informed and efficient staff. I was happy with not having to wait a long time More

by 752juliusb999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniells
Jun 07, 2023 -

Brandon Tomes Subaru responded

752juliusb999, thank you for sharing 5-stars! We're pleased to hear our team is well informed and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 07, 2023

Work completed in a timely manner without any issues. Service advisor Russell is awesome and really cares about his customers vehicles. More

by RDTHOMAS1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Brandon Tomes Subaru responded

RDTHOMAS1954, thank you for sharing 5-stars! We're pleased to hear Russell is awesome and cares about his customers! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 07, 2023

Excellent service. Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with More

by JIMCRUSE50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Brandon Tomes Subaru responded

JIMCRUSE50, thank you for sharing 5-stars! We're happy to hear our team provided excellent customer service and has earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 07, 2023

Everyone from the Brandon Tomes Subaru dealership was very friendly and helpful. From the receptionist to Victor, our sales guy, and Anna the financial person we had an exceptional experience. We would h More

by debborgens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Guzman, Jose Ayala, Victor Baro
Jun 07, 2023 -

Brandon Tomes Subaru responded

debborgens, thank you for sharing 5-stars! We're glad to Victor, Anna and the rest of our team are friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 07, 2023

Hannah was great. She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped More

by Evan Balsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
Jun 07, 2023 -

Brandon Tomes Subaru responded

Evan, thank you for sharing 5-stars! We're happy to hear Hannah is nice and thoughtful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 07, 2023

Great Customer Care! !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So More

by NBHONEYGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Daniells, Roberto Coto, Denise Watson, Hannah Borstmayer
Jun 07, 2023 -

Brandon Tomes Subaru responded

NBHONEYGROVE, thank you for sharing 5-stars! We're glad to hear our team is kind, quick and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jun 08, 2023 -

NBHONEYGROVE responded

Thank YOU !!!

June 07, 2023

Great service representatives. Jonathan show his professional customer service and took care customer really well. Thank you! More

by GEORGEZHUQI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Daniells
Jun 07, 2023 -

Brandon Tomes Subaru responded

GEORGEZHUQI, thank you for sharing 5-stars! We're pleased to hear Jonathan is professional and took care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 07, 2023

I had the oil changed for the fist time for my new car . The service time was fast and staff was courteous. More

by jdb1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Borstmayer
Jun 07, 2023 -

Brandon Tomes Subaru responded

jdb1416, thank you for sharing 5-stars! We're happy to hear our team provided courteous and fast service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

...
88
...