Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This was by far the best dealership we have ever purchased a vehicle from. The experience was quick, easy and fun! Every employee we met were super friendly and helpful. purchased a vehicle from. The experience was quick, easy and fun! Every employee we met were super friendly and helpful. More
Nice dealership team, from the time I was there , they took care of me and was very accommodating. took care of me and was very accommodating. More
Montana Smith was a pleasure to deal with. He is very diligent and has a servant’s heart. Shout out to Jeff Sapp, the used car manager. Would definitely recommend, and will keep them front of He is very diligent and has a servant’s heart. Shout out to Jeff Sapp, the used car manager. Would definitely recommend, and will keep them front of mind for any vehicle’s I consider in the future. More
I signed on a car with hail damage under the agreement that the damage would be fixed. A few days later after I signed, I got a call saying that the mechanic found that the hail damage could cause mechani that the damage would be fixed. A few days later after I signed, I got a call saying that the mechanic found that the hail damage could cause mechanical issues. I never received my paperwork, as the flash drive I was given did not work. I asked for someone to call me explaining what issues they found with the car and no one ever told me. I have tried to give the Brandon Tomes staff the benefit of the doubt, but at this point I am seriously wondering if there actually was nothing found by the mechanic, and it was just going to cost more than they thought to fix it. I spent all day working on this deal, and to have it canceled with no apology or detailed explanation was unacceptable and very disappointing. More
Cornelius was great to work with! Overall process was a good experience. Would recommend this dealership to anyone. Overall process was a good experience. Would recommend this dealership to anyone. More
Very nice, amicable and trustworthy. Definitely would recommend to family and friends looking to purchase a vehicle. Definitely would recommend to family and friends looking to purchase a vehicle. More
We were treated like family from the moment we walked in the door. Chris Gandara was enthusiastic but also patiently answered all of our questions. He showed us two cars, compared the options, and then bega the door. Chris Gandara was enthusiastic but also patiently answered all of our questions. He showed us two cars, compared the options, and then began working with Juan to reach a price we could all agree on. As a customer of Brandon Tomes since 2012, I have received precisely what I expected- professional and fair treatment. Quentin "QB" thoroughly explained the financing terms, found us the best interest rate, and answered our questions. Even Russell Lily and Dylon Fortier came by to ensure we were properly cared for. You cannot go wrong with Brandon Tomes Subaru. There are 2 Subaru dealerships closer to where we live, but BT Subaru is worth the drive. More
I appreciate the professionalism of the staff and especially that of my salesman, Jacob. This was the most pleasant and low-stress dealer I have ever done business with. Jacob was very personable a especially that of my salesman, Jacob. This was the most pleasant and low-stress dealer I have ever done business with. Jacob was very personable and courteous. More
I recently visited Brandon Tomes Subaru with the hope of finding a new car, but my experience was not so great. Will Eagling was cocky right off the bat and just not approachable. From the start, it was cle finding a new car, but my experience was not so great. Will Eagling was cocky right off the bat and just not approachable. From the start, it was clear that Will was more interested in making a quick sale than actually helping me with the vehicle I was interested in. It felt like I was being pressured to make a decision rather than being helpful to find the right car for me. Overall, the experience was frustrating and disappointing. I left the dealership without purchasing a car and with a strong sense that my time had been wasted. I expected more professionalism and a genuine interest in helping customers, but sadly, that wasn't the case with Will. More
Great experience and very easy to deal with! Very clean and neat dealership. Knowledgeable people. Very clean and neat dealership. Knowledgeable people. More