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Brandon Tomes Subaru

McKinney, TX

4.8
1,405 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,405 reviews

July 17, 2023

Roger Venegas was very responsive to confirm an online offer price through email. Danny Loya was very cordial, thorough and helpful for completing a sale in one evening. Ana Guzman in Finance informed u More

by Tom Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Loya, Ana Guzman
Jul 17, 2023 -

Brandon Tomes Subaru responded

Tom, thank you for sharing 5-stars! We're glad to hear Roger Venegas, Danny Loya and Ana Guzman provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 17, 2023

I received A+ SERVICE! Jonathan patiently listened to my situation and immediately checked on parts. He contacted me, when they arrived, and arranged my appointment. My car More

by mmb4152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniells
Jul 17, 2023 -

Brandon Tomes Subaru responded

mmb4152, thank you for sharing 5-stars! We're pleased to hear Jonathan is patient, communicative and provided high quality service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 17, 2023

Great customer service from Dakota. Smooth buying process. Hope the trade evaluation could be more reasonable. The loan interest rate is not competitive at all. More

by letty.lancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota , Dakota Hughes
Jul 17, 2023 -

Brandon Tomes Subaru responded

letty.lancy, thank you for sharing 4-stars! We're pleased to hear Dakota provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Jul 17, 2023 -

letty.lancy responded

Can you let me know when my all season liners are available for picking up?

July 17, 2023

No high pressure sales. Easy to do business with. Very nice sales and finance staff. Delivery was as promised… quick and easy. Treated me with respect. More

by KenBoyd123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Hughes
Jul 17, 2023 -

Brandon Tomes Subaru responded

KenBoyd123, thank you for sharing 5-stars! We're glad to hear our team is respectful and provided a quick and easy experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 17, 2023

Overall experience is awesome. Staff of different departments are ready to assist and offer support at all levels. More

by prudenceykwong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gandara, Patrick Varrassi, Jose Ayala
Jul 17, 2023 -

Brandon Tomes Subaru responded

prudenceykwong, thank you for sharing 5-stars! We're pleased to hear our team provided an overall awesome experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 16, 2023

Brandon Tomes Subaru provides a good car buying experience. My salesperson Chris was awesome. He was very knowledgeable and I appreciated his no pressure sales ability. More

by tober_20
Recommend Dealer
Yes
Employees Worked With
Chris Gandara
Jul 16, 2023 -

Brandon Tomes Subaru responded

tober_20, thank you for sharing 5-stars! We're pleased to hear Chris is knowledge and didn't put you under any pressure! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 16, 2023

Pleased with service, didn't feel pressured. Waiting for call about questions about some of the features. More

by m.overholt
Recommend Dealer
Yes
Employees Worked With
Aaron Loya
Jul 17, 2023 -

Brandon Tomes Subaru responded

m.overholt, thank you for sharing 5-stars! We're happy to hear you're please with our service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 16, 2023

We were concerned about the size of the lot, however we found a great vehicle. More

by ASHAW71406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Duran, Patrick Varrassi, Clay Phillips
Jul 17, 2023 -

Brandon Tomes Subaru responded

ASHAW71406, thank you for sharing 5-stars! We're pleased to hear you found a great vehicle! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 15, 2023

In and out in an hour, oil change, tire rotation and a wash. Great service. More

by donwhitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah was super friendly and courteous., Hannah Borstmayer
Jul 15, 2023 -

Brandon Tomes Subaru responded

donwhitten, thank you for sharing 5-stars! We're pleased to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 15, 2023

Disappointed with communication at my last visit. I felt rushed. Also, my car was not washed. More

by laurieap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LC Agramont
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Brandon Tomes Subaru responded

laurieap, we apologize for your lacking experience on your last visit and we'd like to chat with you and work to make it right. We invite you to reach out to our Service Director, Edmond Elder at eelder@brandontomessubaru.com or 214-544-5156 so that you may discuss your frustrations and allow us to come up with a plan to better serve you on future visits. We look forward to hearing from you. Talk soon. Best wishes!

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