Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Keisha should be running this place. ... She is why we kept coming back, and bought from her. ... She is why we kept coming back, and bought from her. More
sales, service and finance personnel are all top notch- friendly, knowledgeable, and efficient. Roger Venegas is especially accommodating … friendly, knowledgeable, and efficient. Roger Venegas is especially accommodating … More
This is my second Subaru from Brandon Tomes this year, and I do not regret it. Great pre-sales, sales and post sales service. Excellent vehicules! and I do not regret it. Great pre-sales, sales and post sales service. Excellent vehicules! More
Can I give ZERO stars for this visit? Waited 4.5 hours with an appointment to get new tires put on. Other customers arrived without an appointment and were done and gone while we waited. Waited 4.5 hours with an appointment to get new tires put on. Other customers arrived without an appointment and were done and gone while we waited. That's over an hour per tire. Inexcusable. More
We again used Roger Venegas to lease our third Subaru. He is an extraordinary salesman; kind, knowledgeable, and efficient! He is an extraordinary salesman; kind, knowledgeable, and efficient! More
The car buying process was smooth and quick. Clay was extremely kind and answered all of our questions about the differences between Subaru vehicles since this was our first attempt at purchasin Clay was extremely kind and answered all of our questions about the differences between Subaru vehicles since this was our first attempt at purchasing a Subaru vehicle. QB (Quentin) was also extremely helpful in providing additional financial information so we could make the best decisions for our family while using the vehicle. More
Sales team did a poor job of explaining the dealer add-ons that were included in the car price. The salesperson noted a cost of $2800 for several non-negotiable items and that was clear. Other items s add-ons that were included in the car price. The salesperson noted a cost of $2800 for several non-negotiable items and that was clear. Other items showed up during the financing that took us by surprise. These were confusing at best. Optional coverages on a car should be just that - optional. Most of these expire after 3 years. We will not drive this car more than 5000 miles a year so these coverages are mostly useless to us. Stop putting LoJack on cars. No one wants it. That's what car insurance is for. More
Victor and Chay were amazing! So helpful in finding the best deal on a crosstrek and helping while I was out of town. They’re the best! So helpful in finding the best deal on a crosstrek and helping while I was out of town. They’re the best! More