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Brandon Tomes Subaru

McKinney, TX

4.8
1,405 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,405 reviews

September 08, 2023

Very nice and efficient Took me through the process and explained all work to be done More

by pmbetito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Watson
Sep 08, 2023 -

Brandon Tomes Subaru responded

pmbetito, thank you for sharing 5-star praise and noting an efficient process in service with Denise! We appreciate your business and look forward to serving you again next time. Take care!

September 08, 2023

Excellent service; they were nice and courteous, informed me of what was done to the car and what needed attention. More

by PABLO.DE.LEGARRETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
Sep 09, 2023 -

Brandon Tomes Subaru responded

PABLO.DE.LEGARRETA, thanks for the five-stars and noting you had a great experience with Sean in service! We appreciate your praise. See you next time. Thanks again!

September 08, 2023

Keisha should be running this place. ... She is why we kept coming back, and bought from her. More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman
Sep 08, 2023 -

Brandon Tomes Subaru responded

Scott, thank you for sharing 5-star praise and noting that Keisha was excellent to work with! We appreciate your business and look forward to serving you again next time. Thanks again!

September 08, 2023

sales, service and finance personnel are all top notch- friendly, knowledgeable, and efficient. Roger Venegas is especially accommodating … More

by artmwalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Brandon Tomes Subaru responded

artmwalton, thanks for the five-stars and noting you had a great experience with Roger! We appreciate your praise of all our departments and personnel. See you next time. Best wishes!

September 07, 2023

This is my second Subaru from Brandon Tomes this year, and I do not regret it. Great pre-sales, sales and post sales service. Excellent vehicules! More

by Oswaldo Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Phillips
Sep 07, 2023 -

Brandon Tomes Subaru responded

Oswaldo, thank you for sharing 5-stars! We're happy to hear our team provides a great experience! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 07, 2023

Can I give ZERO stars for this visit? Waited 4.5 hours with an appointment to get new tires put on. Other customers arrived without an appointment and were done and gone while we waited. More

by CWALZ0
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Coto
Sep 08, 2023 -

Brandon Tomes Subaru responded

CWALZ0, we apologize that your service visit to have new tires put on took longer than anticipated. We're sorry for the inconvenience it may have caused. Our Service Director, Edmond Elder noted that he reached out by phone and email last night and again this morning to try and connect. Edmond would like to chat with you to formally apologize for the experience and see what we can do to make it right and better serve you on future visits. Edmond is anticipating your contact and can be reached directly at eelder@brandontomessubaru.com or 214-544-5156. Talk soon. Best wishes.

September 07, 2023

We again used Roger Venegas to lease our third Subaru. He is an extraordinary salesman; kind, knowledgeable, and efficient! More

by MAMEYER824
Recommend Dealer
Yes
Employees Worked With
Roger Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Brandon Tomes Subaru responded

MAMEYER824, thank you for sharing 5-star praise and noting a great experience taking home your third Subaru from Roger! We appreciate your business and look forward to serving you again next time. Take care!

September 06, 2023

The car buying process was smooth and quick. Clay was extremely kind and answered all of our questions about the differences between Subaru vehicles since this was our first attempt at purchasin More

by rledesma115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Phillips
Sep 06, 2023 -

Brandon Tomes Subaru responded

rledesma115, thank you for sharing 5-stars! We're happy to hear Clay, Quentin and the rest of our team are kind and helpful! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

September 05, 2023

Sales team did a poor job of explaining the dealer add-ons that were included in the car price. The salesperson noted a cost of $2800 for several non-negotiable items and that was clear. Other items s More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desirae O'Keeffe
Sep 06, 2023 -

Brandon Tomes Subaru responded

Todd, we appreciate your constructive feedback regarding your recent shopping experience with us. We understand your frustrations regarding the pricing issues and want you to know we are passing your feedback along for review. We appreciate your business and your note and we look forward to serving you additionally when the time comes. Enjoy the new car! Take care.

September 03, 2023

Victor and Chay were amazing! So helpful in finding the best deal on a crosstrek and helping while I was out of town. They’re the best! More

by MPATRELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Baro, Chay Wallace
Sep 04, 2023 -

Brandon Tomes Subaru responded

MPATRELLO, thank you for sharing 5-stars! We're glad to hear Victor and Chay are amazing! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

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