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Brandon Tomes Subaru
McKinney, TX
1,419 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves.
Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers
Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,419 reviews
August 23, 2024
I signed on a car with hail damage under the agreement that the damage would be fixed. A few days later after I signed, I got a call saying that the mechanic found that the hail damage could cause mechani that the damage would be fixed. A few days later after I signed, I got a call saying that the mechanic found that the hail damage could cause mechanical issues. I never received my paperwork, as the flash drive I was given did not work. I asked for someone to call me explaining what issues they found with the car and no one ever told me. I have tried to give the Brandon Tomes staff the benefit of the doubt, but at this point I am seriously wondering if there actually was nothing found by the mechanic, and it was just going to cost more than they thought to fix it. I spent all day working on this deal, and to have it canceled with no apology or detailed explanation was unacceptable and very disappointing. More
by jmoraglia8
Verified Customer
August 21, 2024
Very nice, amicable and trustworthy. Definitely would recommend to family and friends looking to purchase a vehicle. Definitely would recommend to family and friends looking to purchase a vehicle. More
by Jan Venegas
August 19, 2024
We were treated like family from the moment we walked in the door. Chris Gandara was enthusiastic but also patiently answered all of our questions. He showed us two cars, compared the options, and then bega the door. Chris Gandara was enthusiastic but also patiently answered all of our questions. He showed us two cars, compared the options, and then began working with Juan to reach a price we could all agree on. As a customer of Brandon Tomes since 2012, I have received precisely what I expected- professional and fair treatment. Quentin "QB" thoroughly explained the financing terms, found us the best interest rate, and answered our questions. Even Russell Lily and Dylon Fortier came by to ensure we were properly cared for. You cannot go wrong with Brandon Tomes Subaru. There are 2 Subaru dealerships closer to where we live, but BT Subaru is worth the drive. More
by missd250
August 18, 2024
I appreciate the professionalism of the staff and especially that of my salesman, Jacob. This was the most pleasant and low-stress dealer I have ever done business with. Jacob was very personable a especially that of my salesman, Jacob. This was the most pleasant and low-stress dealer I have ever done business with. Jacob was very personable and courteous. More
by billieworks
Employees Worked With
August 14, 2024
I recently visited Brandon Tomes Subaru with the hope of finding a new car, but my experience was not so great. Will Eagling was cocky right off the bat and just not approachable. From the start, it was cle finding a new car, but my experience was not so great. Will Eagling was cocky right off the bat and just not approachable. From the start, it was clear that Will was more interested in making a quick sale than actually helping me with the vehicle I was interested in. It felt like I was being pressured to make a decision rather than being helpful to find the right car for me. Overall, the experience was frustrating and disappointing. I left the dealership without purchasing a car and with a strong sense that my time had been wasted. I expected more professionalism and a genuine interest in helping customers, but sadly, that wasn't the case with Will. More
by Katie M.
Employees Worked With
August 13, 2024
Great experience and very easy to deal with! Very clean and neat dealership. Knowledgeable people. Very clean and neat dealership. Knowledgeable people. More
by ROB.SPENCE
August 11, 2024
Leisa was very helpful and cordial as all the people who help me with the process help me with the process More
by esqueda9955
Employees Worked With
August 07, 2024
Keisha was incredibly helpful, providing thorough explanations for all our questions and going above and beyond. Thank you, Keisha! explanations for all our questions and going above and beyond. Thank you, Keisha! More
by LENAVAYNER
August 05, 2024
First every one that l came contact was helpful, Dylan service as salesman was Great,He listened to what I wanted in car,and it Happen ,Quentin Bass was Excellent in the Financial Department, and very R service as salesman was Great,He listened to what I wanted in car,and it Happen ,Quentin Bass was Excellent in the Financial Department, and very Respectful, Both Represented The Brandon Tomes Dealership, I will recommend to All that know that , Want Great Service and A Subaru, Thanks Very much 😀 👍 👏 More
by henryveasey
August 05, 2024
Nick, our sales person, was great to work with. He was professional, personable, knowledgeable, and demonstrated the utmost patience while demonstrating the many features of the car we chose. He f He was professional, personable, knowledgeable, and demonstrated the utmost patience while demonstrating the many features of the car we chose. He found us a vehicle that was the color we wanted. We really don't like shopping for a car but he made the process almost painless. More
by stumberg02
