Brandon Tomes Subaru

I was prepared to be unimpressed, but I was so very mistaken. Past experiences with large dealerships were not stellar: very impersonal, rushed along to get to the next sale, etc. The good folks at Bra mistaken. Past experiences with large dealerships were not stellar: very impersonal, rushed along to get to the next sale, etc. The good folks at Brandon Tomes Subaru could not have been more friendly or attentive. When I went there pick up my vehicle it was the Saturday before Christmas and they were super busy. Under those circumstances you might not even be noticed or might get lost in the shuffle of people everywhere. Not here. I was greeted and treated with warmth and a consistent concern for my comfort and convenience. Follow up after the sale was equally impressive. I have nothing but good things to say about my new Subaru and the people who sold it to me. Highly recommend. More

IF I COULD GIVE 10 STARS, I WOULD! !! EVERYTHING about my car purchasing experience went GREAT. From TEST DRIVING the cars, to DISCUSSING the NUMBERS, and finalizing the purchase, I hav !! EVERYTHING about my car purchasing experience went GREAT. From TEST DRIVING the cars, to DISCUSSING the NUMBERS, and finalizing the purchase, I have to say I was NOT disappointed at all. EVERY question I had was answered PROFESSIONALLY by Harry, Kayla, and Keisha! BIG shoutout to Harry for COMFORTABLY walking us through the process! -NW More

Alex and Patrick were amazing. I went in thinking I was just going to test drive see if a Subaru was even for me. Alex didnt pressure me to run numbers. After the test drive offere I went in thinking I was just going to test drive see if a Subaru was even for me. Alex didnt pressure me to run numbers. After the test drive offered to see if getting the crosstrek was even an option or at least we could figure out what I needed to do. To my suprise I was able to get financing and Patrick didnt try to "bully" me into signing a bad contract (like I have experienced in the past). They worked with me on the down-payment. They were both amazing More

The team was very professional and really made me want to buy my vehicle there. I have bought several vehicles and never had 1 on 1 dialogue like this. It won me over even though I had look at other places a buy my vehicle there. I have bought several vehicles and never had 1 on 1 dialogue like this. It won me over even though I had look at other places also. This will be my dealership for my next car/truck down the line More

My lease was ending and I wanted to take my next step. Rafay was professional and worked with me through a misunderstanding that took me by surprise. Both he and Jeff wanted to make sure they did right Rafay was professional and worked with me through a misunderstanding that took me by surprise. Both he and Jeff wanted to make sure they did right by me given the situation, and I appreciate the transparency. I love the Forester I leased and I love the Forester I am now financing More

Christopher Gandara did an excellent job. Very knowledgeable and helpful. Patrick Varrassi was very helpful also. I am 82 years old and this was the most pleasurable car buying experience Very knowledgeable and helpful. Patrick Varrassi was very helpful also. I am 82 years old and this was the most pleasurable car buying experience I have ever had. More

Kameryn was very kind and helpful. I certainly recommend Kameryn and all of Brandon Tomes's team. It was a very happy experience. I certainly recommend Kameryn and all of Brandon Tomes's team. It was a very happy experience. More

We have always been a Lexus family. When we decided to move to Idaho where our young grandchildren were, we knew we wanted a car for me that would be SAFE and comfortable to drive. So w When we decided to move to Idaho where our young grandchildren were, we knew we wanted a car for me that would be SAFE and comfortable to drive. So we decided to visit Brandon Tomes Subaru to check out Subarus. We were greeted with a smile by Jacob Plumlee. He asked the right questions that lead us to the Outback Touring. After Jacob and Jeff Sapp (who did a great job) found the right one for me, (cause I’m pretty picky), we were on our way. Recovering from knee surgery, I was exhausted so Jacob and Jeff made the executive decision to have Jacob come to our home for me to sign the paperwork. That is customer service you just don’t see anymore. Jacob has followed up, Jeff has followed up so NOW, I have a beautiful new car that I can feel SAFE and can’t wait to get to Idaho to have our oldest grandson 10 to teach me all the bells and whistles! Thank you, Jacob, Jeff and Brandon Tomes Subaru. The door will open in 24 ( my new mantra) Sincerely, Jackie K More

I went to Subaru’s dealership in McKinney to look at the Crosstrek and Mr. Bailey Reid have helped me throughout the car buying experience. He thoroughly explained to me every feature of the car and I was a Crosstrek and Mr. Bailey Reid have helped me throughout the car buying experience. He thoroughly explained to me every feature of the car and I was able to test drive it with no problem. More

Great experience and great people! Norris was very responsive and QB got the paperwork done incredibly fast. Norris was very responsive and QB got the paperwork done incredibly fast. More