Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,403 reviews
Overall a good experience. Only real issue we had was a misunderstanding of the Subaru Military Discount program by Jose. We were told thank you for your service, but that the Only real issue we had was a misunderstanding of the Subaru Military Discount program by Jose. We were told thank you for your service, but that the discount could not be applied due to the dealership losing money if anymore was "taken off". We explained that they would not lose money because it was a manufacturer discount, but were still told no. We walked and were subsequently stopped by Yumna and told that a misunderstanding had occurred and that the discount would be honored. We went back in and had a "chat" with Jose and another manager about the importance of understanding dealer programs vs manufacturer programs and an apology was issued on behalf of the dealership. There was some swag offered as a result which I politely declined to accept and instead asked that they not do that again to an active duty person or veteran, to which they said it would not happen again. Simple misunderstanding that was quickly rectified. Besides that hiccup, there were no other substantial areas of concern. More
For a car buying experience, this was the best experience one could ask for. Everyone was extremely friendly and knowledgeable. one could ask for. Everyone was extremely friendly and knowledgeable. More
Clean, pleasant and friendly environment. Was very busy but continually maintained a professional manner throughout our purchase engagement. Hope our future relationship remains a positive Was very busy but continually maintained a professional manner throughout our purchase engagement. Hope our future relationship remains a positive, trusting experience. More
The dealership had plenty of cars available. The sale people were attentive. So I was able to find the car with my specific needs. The process did not fell pressured. The sale people were attentive. So I was able to find the car with my specific needs. The process did not fell pressured. More
Between our family, friends and co-works we have purchased over 10 cars. My last experience buying my 24 Outback was great. We will continue to recommend and buy from Brandon Tomes. purchased over 10 cars. My last experience buying my 24 Outback was great. We will continue to recommend and buy from Brandon Tomes. More
Everybody was very friendly. Keisha helped me find the perfect vehicle. She showed great patient and kindness. Keisha helped me find the perfect vehicle. She showed great patient and kindness. More
Danny is a new salesman and did a great job. His mentor Curtis knows more about Subaru’s than anyone I have met and was also great to work with. They are straightforward and along with the Sal His mentor Curtis knows more about Subaru’s than anyone I have met and was also great to work with. They are straightforward and along with the Sales Manager, Jeff Sapp, we were able to get the numbers to where I needed to be on a new 2024 Forester Premium. I look forward to working with the Brandon Tomes team again! More
Incredible sales experience. I highly recommend Brandon Tomes Subaru and the entire finance/sales/management team. I highly recommend Brandon Tomes Subaru and the entire finance/sales/management team. More
Alex was a very responsible and caring. He took care his customer from A to Z. We had a little issue with the car accessory. He kept communicating with until the issue was resolved. I stron He took care his customer from A to Z. We had a little issue with the car accessory. He kept communicating with until the issue was resolved. I strongly recommend Alex for any new buyers. Your experience with Alex Poole and Subaru of McKenney will be very pleasant. More
I was extremely pleased with the car buying process at Brandon Tomes Subaru in McKinny, TX. It was both quick, easy, and stress free. Keisha and Alex were friendly and knowledgeable about the Outback T Brandon Tomes Subaru in McKinny, TX. It was both quick, easy, and stress free. Keisha and Alex were friendly and knowledgeable about the Outback Touring, ready to address and answer any questions I had. Finance was friendly and not at all "high-pressure." (That would have been a deal breaker for me) I would highly recommend using Brandon Tomes dealership for your next car purchase. A+ Carol N. More