Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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In general (industry wide), the car buying process sucks. That being said, in my experience, the people at Brandon Tomes Subaru are an exception, even if the process is flawed. Initially I had an appoi That being said, in my experience, the people at Brandon Tomes Subaru are an exception, even if the process is flawed. Initially I had an appointment with William, but he was still talking with some customers when we arrived, so Ozzy ended up helping us immediately. I appreciate the dedication to respecting our time. Ozzy was super helpful and friendly, made the whole process a breeze. We haggled a little around trade-in value and total price (included some accessories I wanted that were not included, like the tow package), and reached a reasonable agreement. From there, we went through the financing "ordeal" with Patrick and he made the process as painless as possible, given the industry. We had a bunch of accessories to add (tow package etc.), Ozzy took care of getting all that ordered with the service department and kept in touch with us along the way - once the parts arrived, he got us in a loaner while they were installed, and we got the car back with everything done as-agreed, no hassle! We really like this dealership - they do what they say they are going to do! More
From my initial inquiry to driving off the lot in our new car, the process was welcoming, transparent, and exceeded my expectations. Keisha was simply amazing. She took the time to really listen and unders car, the process was welcoming, transparent, and exceeded my expectations. Keisha was simply amazing. She took the time to really listen and understand what we were looking for in our next vehicle, especially with the circumstance of having to unexpectedly replace our non-Subaru vehicle that was lost in a recent accident. I would drive the distance again to purchase a car from her and Brandon Tomes Subaru! More
The experience was great 👍 Best dealer in McKinney Texas. If you ever in the market for a car. I would recommend this place. Everyone is friendly willing to help. Exceptional customer service. Texas. If you ever in the market for a car. I would recommend this place. Everyone is friendly willing to help. Exceptional customer service. More
Very kind and helped me find exactly what I was looking for within my budget! 😊 for within my budget! 😊 More
Ozzy Sungec is an exceptional sales specialist for Tomes Subaru. He was genuine and very attentive to us. It was a very positive experience all around. Subaru. He was genuine and very attentive to us. It was a very positive experience all around. More
Victor was so very helpful and knowledgeable in our hunt for a new vehicle! He made the buying process easy and so understanding of our time crunch! Everyone was so friendly! Job well done to everyone invol for a new vehicle! He made the buying process easy and so understanding of our time crunch! Everyone was so friendly! Job well done to everyone involved! More
Harry and Cornelius were very helpful throughout the entire process. They worked as a team up to and including the delivery of the vehicle. entire process. They worked as a team up to and including the delivery of the vehicle. More
Alex was great! He is very knowledgeable in everything Subaru. He is a cool dude and seems to care about people! Working with the price and finance situation was He is very knowledgeable in everything Subaru. He is a cool dude and seems to care about people! Working with the price and finance situation was a little dicey at first but we seemed to get it figured out. More
Soon after I arrived at the dealership, I was greeted by Bailey who made me feel very comfortable. He was pleasant, knowledgeable about my preferred vehicle and efficient! I was in a vehicle to test drive w Bailey who made me feel very comfortable. He was pleasant, knowledgeable about my preferred vehicle and efficient! I was in a vehicle to test drive within a short time and as we drove Bailey answered all my questions. When that color wasn’t my 1st choice, he found one on the lot that matched perfectly! I loved how Bailey took me through the buying process and he didn’t mind that I brought my brothers along to make sure I got a good deal. (one who is a Subaru owner and had bought his here also) My experience at this dealership was the best I have ever had anywhere! I would recommend them for friendliness, attentiveness of your needs, knowledge of the vehicle, ease of the buying process and having a good inventory to choose from! Thank you Bailey and Patrick for your excellent skills! More