Brandon Tomes Subaru

Great Service from Joe Rigoli After a few weeks of car shopping, my nephew and I spent a few hours of discovery at this Subaru dealership. First, we didn't buy a Subaru at this de After a few weeks of car shopping, my nephew and I spent a few hours of discovery at this Subaru dealership. First, we didn't buy a Subaru at this dealership because they did not have the Subaru we wanted and there was one down the road at another dealership that worked for our needs better. Second, I'm not writing a review on the other dealership we bought at. I simply wish we could have bought our Subaru here, but we will likely bring out car here for service. The dealership itself is not like others. I've been to a lot of dealerships, dozens throughout the metroplex--high and low end. This place stands out: a. customer pics in windows, halls, and tons of them. b. low key, low stree, low pressure. They wear jeans and sneakers. They staff have their own desks and their own pics on their desks of family and fun stuff. c. The service center only has chairs for about 10 customers--that should be a huge clue here folks. NOW ABOUT JOE. Joe is straight forward, patient, honest, and reasonable. It's that simple and that rare. He was willing to bring in the car we wanted, and willing to work with our needs. He never once made my 20 y/o nephew feel bad. He didn't look at us with questions about how he can afford a car, or stop him from any test drives, and in fact he didn't even ask about financing. He just made my nephew feel like he came home. Thanks to all involved. More

In July my wife and I were car shopping for my next car. We weren't ready to buy but were looking for our next purchase. On a hot July day, Kyle spent a ton of time with us and answered all our questions. We weren't ready to buy but were looking for our next purchase. On a hot July day, Kyle spent a ton of time with us and answered all our questions. Based on his knowledge, we decided to buy a 2014 Outback but weren't financially ready to pull the trigger. Over the next few months he answered questions by email and checked in on us from time to time. Finally we went in on 12/27 to make the purchase. We did one more test drive to be sure and asked a few final questions. We were able to settle on a price after less than 30 minutes of negotiation. Their first offer was close to what I wanted to pay. Finance was quick and friendly. She answered all of our questions and made it as painless as possible. Finally Kyle went over the final dealership walk through and delivery of the vehicle. We were so blown away during our experience. We expected an all day affair and were pleased when it turned out to be only a few hours. It was all due to a great dealership who I would recommend to anyone. More

Last year bought a new 2013 Outback. Took 2 road trips in it. The performance was excellent, especially in hilly and curvy road conditions. My wife and I are tall and found the seat bottoms to be a bit s in it. The performance was excellent, especially in hilly and curvy road conditions. My wife and I are tall and found the seat bottoms to be a bit short and uncomfortable over long distances. I talked to the salesman about it, and recommended looking at the 2014 Forester. We took a 2.5 hour test drive over rough roads, two lane roads as well as an interstate. We also spent time in high traffic conditions. The automobile performed far above expectations, the ride was extremely comfortable and the radio system a delight. This was the first car that we have owned with an in-car navigation system and front cameras. Upon returning to the dealership we purchased the vehicle. The sales personal was very helpful in helping us determine the best method of payment, trade in expectations and possible finance options. We paid the difference between the 2013 and 2014 with a minimal output of cash. I will definitely consider purchasing another automobile from this dealership in the near future. More