Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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We really appreciate the professionalism and courtesy they showed towards their customers. Chris (sales) is our favorite, it is our 2nd car purchased with him he is the best. Patrick (finance) was expe they showed towards their customers. Chris (sales) is our favorite, it is our 2nd car purchased with him he is the best. Patrick (finance) was expedius and prompt. More
Keisha Broom was outstanding, professional and helpful. The experience was a very positive one. I also dealt with Liz in the service department, and she too was extremely helpful and professional. These tw The experience was a very positive one. I also dealt with Liz in the service department, and she too was extremely helpful and professional. These two ladies are valuable assets to the dealership. More
The whole team was exceptional! Very friendly and patient! I can not be happier with the service. They completely changed the stigma of car salesman mentality. From the welcoming ph Very friendly and patient! I can not be happier with the service. They completely changed the stigma of car salesman mentality. From the welcoming phone call, to walking in the doors, to finding a car, the financial process, signing papers even helping me to unloading the car I traded into the new one. I have tried for years to trade in my car, walked in knowing it was going to happen, they continued to remind me to think positive. I wish I lived closer, because I would refer everyone I know to the dealership. I cannot be happier with my purchase! More
The service department is lousy. The solution to getting my car repaired was to trade it in. The only solution the dealership had for me was to sell me a new more expensive car. My s The solution to getting my car repaired was to trade it in. The only solution the dealership had for me was to sell me a new more expensive car. My salesman was great. I’ve worked with him a lot. He’s the only reason we made a deal. There is a huge disconnect between sales and service. More
I had a very pleasant experience when choosing and buying my new car. Thank you. my new car. Thank you. More
I purchased a new vehicle from this dealership and the experience was positive! Jacob in Sales and Patrick in Finance were helpful and friendly! They both made the car buying experience less painful than experience was positive! Jacob in Sales and Patrick in Finance were helpful and friendly! They both made the car buying experience less painful than it normally goes. The only reason for 4 instead of 5 stars was I purchased an accessory from parts dept the same day. When I got home, I realized they gave me the wrong accessory. I had to drive back to the dealership the following weekend for the correct product, resulting in driving over an hour and 50 miles that I shouldn't have had to do on a Saturday. More
The team was exceptional, they worked hard to give us what we wanted and succeed what we wanted and succeed More
clean, nice, friendly -- felt like Ozzy really wanted to help, but I ended up getting "my" car switched at the last moment and paid for extra's I wanted and did not get all extras we agreed upon. to help, but I ended up getting "my" car switched at the last moment and paid for extra's I wanted and did not get all extras we agreed upon. More
I have always wanted a Subaru - I just got it this past weekend and i love it - the service was great my sales person Ozzy was like a dad to make me feel safe - I had to take my car back just because i got weekend and i love it - the service was great my sales person Ozzy was like a dad to make me feel safe - I had to take my car back just because i got a screw in a tire, Rick the service manager it was awesome, ok all the management team was great and understanding of the experience was the best i have ever had Thank you for al the team at the McKinney Texas location More