Back

Brandon Tomes Subaru

McKinney, TX

4.8
1,503 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
Contact Dealership

4660 State Highway 121

McKinney, TX

75071

Directions

By Type

Showing 1,503 reviews

February 13, 2023

Always have received top notch service from the team at Brandon Tomes Subaru. Denise Watson did the intake effectively and kept me posted during the service. Russell Lilly has been my service guru since More

by SVERINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Watson
Feb 13, 2023 -

Brandon Tomes Subaru responded

SVERINDER, thank for you for sharing 5-stars! We're happy to hear Denise Watson and Russell Lilly provide great service and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 12, 2023

Wow, never have I felt so comfortable walking into a dealership, everyone was amazing!! My sales associate Chris Gandara was undoubtedly exceptional. His wealth of knowledge, attention to detail, patien More

by DladTexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gandara
Feb 13, 2023 -

Brandon Tomes Subaru responded

DladTexas, thank for you for sharing 5-stars! We're happy to hear Chris Gandara provided an unparalleled experience! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

February 12, 2023

Subaru is a great car. Dealers in America are the low end of the spectrum. More

by BEYROUTI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Puga, Ana Guzman, Patrick Varrassi, Clay Phillips
Feb 13, 2023 -

Brandon Tomes Subaru responded

BEYROUTI, thank for you for sharing 5-stars! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

February 10, 2023

Amazing attention, thanks Danny for your help. I’m enjoy my new WRX, I love it More

by Jorgeperez346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Loya, Aaron Loya, Ana Guzman
Feb 10, 2023 -

Brandon Tomes Subaru responded

Jorgeperez346, thank for you for sharing 5-stars regarding your shopping experience with Danny! Congrats on the WRX! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 10, 2023

We were in the middle of a cross-country trip and had a problem with our Subaru. Your dealership helped us and was able to get it fixed in a timely manner and get us back on the road. We really appreciate More

by MRST6061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in the service department
Feb 10, 2023 -

Brandon Tomes Subaru responded

MRST6061, thank for you for sharing 5-stars regarding your service needs while on a cross-country trip! We appreciate your praise and pleased to hear that our team got you back on the road efficiently. Safe travels! Thanks again!

February 10, 2023

Service advisors all seem to give different and conflicting information about routine services needed and pricing. There does not seem to be a central location in our file which contains informati More

by texasblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Feb 11, 2023 -

Brandon Tomes Subaru responded

We apologize that your experience with us in service was less than pleasant. We passed your feedback along to our Service Director, Edmond Elder who would like to speak with you regarding your visit and work to make it right. Unfortunately, without your full name we cannot reference you in our system to reach out and chat. Edmond wanted his direct contact information left behind so that you may reach him at your convenience. Edmond may be contacted directly at eelder@brandontomessubaru.com or 214-544-5156 and is anticipating your contact. Talk soon. Best wishes.

February 10, 2023

Service rep was very cordial and helped me with process in a friendly and efficient manner. More

by SHREEPORT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 10, 2023 -

Brandon Tomes Subaru responded

SHREEPORT, thank for you for sharing 4-stars! We're pleased to hear our team is cordial and helpful! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 10, 2023

BTS recognizes their mistakes and goes the extra mile to make things right for their customers. More

by GSCLJE1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe, Edmond Elder
Feb 10, 2023 -

Brandon Tomes Subaru responded

GSCLJE1, thank for you for sharing 4-stars! We appreciate the opportunity to make things right for you! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 09, 2023

This was a warranty recall which I find both troublesome and time consuming. The service department staff handled it professionally More

by SHIELD1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Feb 09, 2023 -

Brandon Tomes Subaru responded

SHIELD1905, thank for you for sharing 5-stars! We're glad to hear our team handled your issue professionally! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 09, 2023

I prefer not to do this part - too much like work —- survey - pls do not ask for essays. More

by NANCYMAYB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Feb 09, 2023 -

Brandon Tomes Subaru responded

NANCYMAYB123, thank for you for sharing 5-stars! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

...
121
...