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Brandon Tomes Subaru

McKinney, TX

4.8
1,502 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,502 reviews

February 28, 2023

Brock D. was great! Super patient and knowledgeable and attentive throughout the whole process from test driving to staying well after close after my purchase More

by Despina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Degraffenreid, Patrick Varrassi, Eniqueo "Nico" Reese, Clay Phillips
Feb 28, 2023 -

Brandon Tomes Subaru responded

Despina, thank for you for sharing 5-stars! We're pleased to hear Brock D was great! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 28, 2023

The dealership was very smooth with the process and made the overall experience transparent and easy. More

by jmd400363
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Brandon Tomes Subaru responded

jmd400363, thank for you for sharing 5-stars! We're pleased to hear our team made the process smooth and easy! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 28, 2023

This process was hands down the best experience I have had with a dealership. My salesman Bailey was very knowledgeable and understanding. I told him exactly what I wanted in my next vehicle and he came b More

by jmd400363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Brandon Tomes Subaru responded

jmd400363, thank for you for sharing 5-stars! We're glad to hear Bailey is knowledgeable and understanding! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

Feb 28, 2023 -

Brandon Tomes Subaru responded

jmd400363, thank for you for sharing 5-stars! We're pleased to hear Bailey is knowledgeable and understanding! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 28, 2023

Service for my forester was completed within the scheduled provided to me while I waited at the dealership More

by CPAFAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah borstmayer
Feb 28, 2023 -

Brandon Tomes Subaru responded

CPAFAN23, thank for you for sharing 5-stars! We're happy to hear our team got your work done right on time! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

February 27, 2023

Mr John went above and beyond my high expectations for what a salesman needed to do. He did everything possible to get me into my preferred vehicle, his team at Brandon Tomes Subaru were excellent as wel More

by mathis.alexander.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Khoury, Connor Lilly, Brock Degraffenreid, Aaron Loya, Patrick Varrassi, Eniqueo "Nico" Reese, cornelius william
Feb 27, 2023 -

Brandon Tomes Subaru responded

mathis, thank for you for sharing 5-stars! We're happy to hear Mr. John and the rest of our team made sure you felt welcome and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 27, 2023

I made an appointment for 9:00 a few days prior to my service date. On the day of service, I called ahead to notify I’d be about 10 minutes late. Upon arrival, I waited 25+ minutes to be acknowledged. On More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 27, 2023 -

Brandon Tomes Subaru responded

JD, we are so sorry to hear that there was a delay in your service when you notified our team that you were running a bit late. We passed your feedback along to our leadership and our Service Director, Edmond Elder would like to speak with you regarding your experience and see what we can do to make it right. Without your full name, Edmond could not look you up in our system to reach out and wanted his direct contact information left behind. You may reach Edmond at eelder@brandontomessubaru.com or 214-544-5156. Talk soon. Best wishes!

February 26, 2023

Thorough, courteous, professional. I purchased a vehicle from out of state. Sales process was smooth. The salesman and finance department were a pleasure to work with. More

by ROBMOONEY3
Recommend Dealer
Yes
Employees Worked With
Tracy Eady,, Ana Guzman
Feb 26, 2023 -

Brandon Tomes Subaru responded

ROBMOONEY3, thank for you for sharing 5-stars! We're glad to hear our team is thorough, courteous and professional! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

February 26, 2023

Service is Very good just waiting for change oil about two hours . Thanks, I hope next time will be better. More

by VALHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Feb 27, 2023 -

Brandon Tomes Subaru responded

VALHOLD, thank for you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

February 26, 2023

Anna in financing took my call. She told me to come out and promised to connect me with a good salesman that would guarantee me the absolute best experience with our new car purchas More

by REVMCCOWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Loya, Ana Guzman, Eniqueo "Nico" Reese
Feb 27, 2023 -

Brandon Tomes Subaru responded

REVMCCOWN, thank for you for sharing 5-stars! We're happy to hear Anna and the rest of our team provided the best car buying experience you've had! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 26, 2023

No hidden fees. Straight forward negotiation. Keisha is super friendly, available through the buying process and after! Would recommend to my friends. More

by nmh0391
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman
Feb 27, 2023 -

Brandon Tomes Subaru responded

nmh0391, thank for you for sharing 5-stars! We're pleased to hear Keisha is friendly and communicative! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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