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Brandon Tomes Subaru

McKinney, TX

4.8
1,507 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
Contact Dealership

4660 State Highway 121

McKinney, TX

75071

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Showing 1,507 reviews

April 16, 2023

Great service. Denice was very nice and explained the service that was done. She told me when the service would be done. More

by MGRAYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denice Watson
Apr 17, 2023 -

Brandon Tomes Subaru responded

MGRAYH, thank you for sharing 5-stars! We're happy to hear Denice is nice and explanative! We look forward to serving you additionally in the future. Best wishes!

April 16, 2023

Great service always. Friendly and knowledgeable professionals. They always take care of me. I trust them. More

by BARRY.DRIKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Apr 17, 2023 -

Brandon Tomes Subaru responded

BARRY, thank you for sharing 5-stars! We're pleased to hear our team is friendly and knowledgeable! We look forward to serving you additionally in the future. Thanks again!

April 16, 2023

Oil change was good but not fast, complimentary car was not at its best. Time taken is more than 1hr of promised time. Staff is good and friendly, but this is about my experience in this visit. More

by Naveen
Recommend Dealer
Yes
Employees Worked With
Dennis, Brock Degraffenreid
Apr 17, 2023 -

Brandon Tomes Subaru responded

Naveen, we apologize that your oil change took longer than normal and that the wash was not the best you've had. We passed your feedback along to our leadership and our Service Director, Edmond Elder would like to leave his contact info behind incase you'd like to discuss yoru visit additionally. You may always reach Edmond directly at eelder@brandontomessubaru.com or 214-544-5156. Edmond is anticipating your contact and we all look forward to providing you improved experiences moving forward. Talk soon. Best wishes!

Apr 17, 2023 -

Naveen responded

Thanks. Trying to reach out to you Edmond.

April 16, 2023

Michael made the process easy and pain free. He answered all my questions and had the car ready and waiting for a test drive. More

by belal abuharb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez, Patrick Varrassi, Jason Carig
Apr 17, 2023 -

Brandon Tomes Subaru responded

belal, thank you for sharing 5-stars! We're glad to hear Michael made the process easy and painless! We look forward to serving you additionally in the future. Thanks again!

April 16, 2023

Always satisfied with the staff and service at the dealership. Friendly, helpful and take their time to listen. More

by PANKEY1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Apr 17, 2023 -

Brandon Tomes Subaru responded

PANKEY1935, thank you for sharing 5-stars! We're happy to hear our team is friendly and helpful! We look forward to serving you additionally in the future. Take care!

April 16, 2023

Connor was very helpful and informative through the whole process. Communicative and transparent. Recommend him! More

by jeremiahramirez67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylah Casasola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lilly, Patrick Varrassi, Eniqueo "Nico" Reese, Jason Carig
Apr 17, 2023 -

Brandon Tomes Subaru responded

jeremiahramirez67, thank you for sharing 5-stars! We're glad to hear Connor is helpful and informative! We look forward to serving you additionally in the future. Thanks again!

April 15, 2023

Great customer service reps and great accommodations. I was comfortable because of the snacks and drinks provided. Dealership was well lit and non-intimidating. More

by Smellymayonaise472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Barclay
Apr 15, 2023 -

Brandon Tomes Subaru responded

Smellymayoonaise472, thank you for sharing 5-stars! We're pleased to hear our team made sure you were comfortable and provided a great experience! We look forward to serving you additionally in the future. Take care!

April 13, 2023

Received the "we miss you" email and so we packed up the crosstrek and traversed across the country to get an oil change with Brandon Tomes Subaru. Severe winter storms along with evacuation notices for hig More

by BJBLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name...
Apr 13, 2023 -

Brandon Tomes Subaru responded

BJBLK, thank you for traversing the country to come see us! We greatly appreciate your dedication and fortitude in making the trek! We hope your experience was everything we hyped it up to be! Let us know when may have another opportunity to serve you so we don't go missing you and sending silly notes again. Take care! :)

April 13, 2023

Jonathan was very helpful. He gave me an accurate timeline, I got a loaner, and was able to pick up my car promptly on the day he had someone work on it. Thank you. More

by val_jones311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Apr 14, 2023 -

Brandon Tomes Subaru responded

val_jones311, thank you for sharing 5-star praise and noting that Jonathan was very helpful in service. We greatly appreciate your endorsement and look forward to serving you again next time. Thanks again!

April 13, 2023

Hannah was incredibly helpful in giving me the help I needed and working with my schedule to get the replacements I needed. More

by CAROLT822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah service dept
Apr 14, 2023 -

Brandon Tomes Subaru responded

CAROLT822, thank you for sharing 5-star praise and noting that Hannah was incredibly helpful in service. We greatly appreciate your endorsement and look forward to serving you again next time. Take care!

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