Brandon Tomes Subaru

Cornelius was incredibly helpful and kind and helped make the car buying process go smoothly. the car buying process go smoothly. More

I am furious concerning the lack of transparency with Brandon Tomes Subaru service department. My wife took her vehicle in for a routine service, and she got an itemized order for what would be perform Brandon Tomes Subaru service department. My wife took her vehicle in for a routine service, and she got an itemized order for what would be performed and a price of $1075.00. Later that day they called her and told her that her brakes pads were in the "red" zone and "needed" replacing. They made it sound like her brakes were completely unsafe and instilled a thread of fear in her, so much so that she agreed to have them replace them. They did not disclose what a Brandon Tomas Brake job entailed nor what the additional costs ranges could be for this additional service. They relied on sales scare tactics to instill fear to get the go ahead so that the focus would not be on the financial discussion of additional costs. There was no discussion on specifics of all four brakes front and rear were all in the "Red" zone.... just a generic "Your Brakes are bad". A Brandon Tomas brake job entailed replacing the front and rear brake pads, resurfacing .....not replacing ....resurfacing the rotors and all this for an additional $1095.00! Only $200 of that brake job was for parts and resurfacing and a whopping $800 was for labor. I hope this review will inform others and hopefully help others not fall for these shameful tactics the service department salesman employ to upsale customers without full transparency! Unbelievable!!! More

Very nice place to buy a car! Everyone here is wonderful! I will come back again! Everyone here is wonderful! I will come back again! More

This is the second vehicle that I have purchased from Brandon Tomas Subaru. Both experiences were excellent, and I recommend them to anyone looking for a new or used vehicle. Bailey Reid was my salesman Brandon Tomas Subaru. Both experiences were excellent, and I recommend them to anyone looking for a new or used vehicle. Bailey Reid was my salesman for my new 2024 Crosstrek and took care of me. More

I recently had an excellent experience at BRANDON TOMES Subaru of McKinney, TX, thanks to Cornelius William, the sales representative. Cornelius was incredibly helpful and patient, taking the time to test Subaru of McKinney, TX, thanks to Cornelius William, the sales representative. Cornelius was incredibly helpful and patient, taking the time to test drive three different Crosstrek models with me. His dedication and friendly demeanor made the whole process smooth and stress-free. I also got a great price on my new vehicle. I highly recommend Cornelius William to anyone looking for a pleasant car buying experience at BRANDON TOMES Subaru. Overall, everyone who helped me were great people, including sales manager and financial advisor. Thank you ❤️ More

It was very clean and comfortable feeling inside. The employees were very pleasant and always greeted me. The employees were very pleasant and always greeted me. More

Salesman was extremely helpful and answered all my questions. He took care of me with upmost respect questions. He took care of me with upmost respect More

People oriented. Very friendly and very accommdating. Nice selection of cars. Salesmen seem to be knowledgeable about vehicles they are selling. Very friendly and very accommdating. Nice selection of cars. Salesmen seem to be knowledgeable about vehicles they are selling. More

Got exactly what I wanted! Staff couldn’t have been more helpful, everyone was so lovely to work with. I would 100% come back and recommend them to my friends and family Staff couldn’t have been more helpful, everyone was so lovely to work with. I would 100% come back and recommend them to my friends and family More

I have a very bad experience in this dealer ship , the price shown to me by the sales man did not match the price when i got the contract , the finance person trick me on this , i been a loyal subaru hav price shown to me by the sales man did not match the price when i got the contract , the finance person trick me on this , i been a loyal subaru having 4 subaru on this dealership so far but this time the rpice i got for the preown suv it seems price like i buy a brand new suv kindly investigate this dealership , some finace manager abuse the pricing making too expensive for the buyer , i will never recommend subaru to all my friend in the future i much as i like subaru but this dealership can never get any future buy from me i have being trick in pricing , on the sales person by Cris Gandara he menton to me the price is 36K that why i take the deal no issue with the sales person he is really good but when the finance manager over price me too much which is i hate , even the contract he forgot to copy in the USB , when i call to let him explain why the price not does coincide and i ask the break down he can never send an explanation via email , i been waiting for almost 3 weeks already . given a chance to return the vehicle i will return it to this dealership and get subaru from other dealership this is really a bad experience thinking i been buying subaru on this dealership for 4 times already More