Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Really enjoued working with Nick. He was knowledgeable, friendly, and professional. He was easy to work with, and, unlike most car dealerships, I never felt any pressure from him. In He was knowledgeable, friendly, and professional. He was easy to work with, and, unlike most car dealerships, I never felt any pressure from him. In addition, he sent me two separate videos of him on the lot showing me some of the cars I was looking for. I'd be very happy to use him and his services again. More
Everyone was very helpful and easy to do the deal with. We love our deal and the service we received We love our deal and the service we received More
Eric Williams took great care of me and made everything happen quickly and nearly effortlessly. I would recommend anyone looking for quality vehicles and great customer service go and see Eric. happen quickly and nearly effortlessly. I would recommend anyone looking for quality vehicles and great customer service go and see Eric. More
Jason was Very professional excellent presentation. Extremely helpful and gracious. Would do business with him again Extremely helpful and gracious. Would do business with him again More
Nick is one of best sales I have worked with. He is so patience, considerable. He knew and listened what I was looking for and provided what I need. If you are looking for a Subaru, better call N He is so patience, considerable. He knew and listened what I was looking for and provided what I need. If you are looking for a Subaru, better call Nick Jones at Brandon Tomes Subaru! He will put everything ready for you before you head to their store and give you great deal! More
My husband, Ray visited Cornelius at Bob Tome’s Subaru last Saturday to test drive a Subaru Crosstrek. He was very impressed with the car and how much Cornelius knew about the car. I came back today to B last Saturday to test drive a Subaru Crosstrek. He was very impressed with the car and how much Cornelius knew about the car. I came back today to Bob Tomes with Ray and loved the car, too. Cornelius made the process easy by assisting us with the technology and answering all our questions. Cheryl Janes More
Cornelius is knowledgeable, helpful and persistent (without being pushy). It was a wonderful shopping experience. I love our new Solterra! (without being pushy). It was a wonderful shopping experience. I love our new Solterra! More
I am furious concerning the lack of transparency with Brandon Tomes Subaru service department. My wife took her vehicle in for a routine service, and she got an itemized order for what would be perform Brandon Tomes Subaru service department. My wife took her vehicle in for a routine service, and she got an itemized order for what would be performed and a price of $1075.00. Later that day they called her and told her that her brakes pads were in the "red" zone and "needed" replacing. They made it sound like her brakes were completely unsafe and instilled a thread of fear in her, so much so that she agreed to have them replace them. They did not disclose what a Brandon Tomas Brake job entailed nor what the additional costs ranges could be for this additional service. They relied on sales scare tactics to instill fear to get the go ahead so that the focus would not be on the financial discussion of additional costs. There was no discussion on specifics of all four brakes front and rear were all in the "Red" zone.... just a generic "Your Brakes are bad". A Brandon Tomas brake job entailed replacing the front and rear brake pads, resurfacing .....not replacing ....resurfacing the rotors and all this for an additional $1095.00! Only $200 of that brake job was for parts and resurfacing and a whopping $800 was for labor. I hope this review will inform others and hopefully help others not fall for these shameful tactics the service department salesman employ to upsale customers without full transparency! Unbelievable!!! More