Brandon Reeves Auto World
Monroe, NC
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Mid-advertised and definitely under-represented I purchased a $40,000 truck from Brandon Reeves Auto World and in the 12 days of ownership, I have driven it one day without issue. I cannot get any t I purchased a $40,000 truck from Brandon Reeves Auto World and in the 12 days of ownership, I have driven it one day without issue. I cannot get any timely cooperation with my requests for service and am beginning to be treated rudely. This truck was advertised as having accessories that are not present. When inquiring after the purchase, I was told "Sorry, you had a chance to look it over before you bought it." If you buy a vehicle here, make sure you look over it with a fine-tooth comb and don't expect any issues to be corrected reasonably. More
an unsafe vehicle I will sold an unsafe vehicle by this dealership. Do you left wheel broke off while driving. The mechanic told me that the right wheel would have brok I will sold an unsafe vehicle by this dealership. Do you left wheel broke off while driving. The mechanic told me that the right wheel would have broken off in a matter of time because they put on the wrong lug nuts and the lug nuts were all lose anyways. This also resulted in multiple fatalities. They will not even pay for the repair of that I had to repair. They should be put out of business. More
If you buy here - make sure you have a good mechanic Very smooth process until I actually got the car home. I drove over two hours from South Carolina to purchase a Caliber SRT4 that seemed to be in grea Very smooth process until I actually got the car home. I drove over two hours from South Carolina to purchase a Caliber SRT4 that seemed to be in great shape. I have two small boys at home so I was a bit rushed, but the car SEEMED to be in good shape, I mean, it only had 44K on the odometer. Once I returned home the problems began. The first problem came up when I tried to fill the car up at the gas station. The valve in the gas tank is broken so you cannot put more than a half gallon in at a time. I have worked in the automotive industry for many years and have always filled up my customer's tanks upon a purchase, so I would think this would have been caught. Summary - Car needs an $850 gas tank. The car also has a loud whining sound at the bottom of the engine. I could not figure out the noise and took it to a dealership and found out that the timing chain is hitting the guides and if it breaks it will ruin the entire engine - that's another $980 bill that I will have to deal with. While the car was on the lift at that same dealer, they noticed the ball joints are completely shot and will need replacing as well. I called and emailed the dealership about these issues since I have had the car less than three weeks, and have never heard from them. It is painfully obvious that no one inspected this car, and if they did, I would like to have some of whatever they are on. I thought I was buying a reliable car and ended up with a yard ornament until I can muster up $2000 to pay for the problems that should have been fixed by a so called "reputable dealership. More
Repeat Customer Experience I have bought three vehicles from Brandon Reeves Auto World and have been treated fairly and as more than a customer each time. The staff is very know I have bought three vehicles from Brandon Reeves Auto World and have been treated fairly and as more than a customer each time. The staff is very knowledgeable and considerate of keeping the buying process simple and pleasant. More importantly than getting a good deal, there has always been service after the sale. I highly recommend Brando Reeves Auto World for a great auto buying experience. More