Brandon Mitsubishi

Horrible dealership. Sales people lie. Drove 2 hours after calling to confirm price. Listed prices are not the price. Expect to pay $10000 over. Don't know how what they Sales people lie. Drove 2 hours after calling to confirm price. Listed prices are not the price. Expect to pay $10000 over. Don't know how what they are doing is legal. More

Horrible experience. Dealership personnel are unwilling to sell cars with transparency. Ask the out the door price, get fifteen versions of “It depends on how much I can Dealership personnel are unwilling to sell cars with transparency. Ask the out the door price, get fifteen versions of “It depends on how much I can milk your pockets.” I’d tell you which manager or salesperson I spoke with, but I can’t. Not one of them identified themselves. Very unprofessional. I gave them 15 minutes to get a price, and as I opened the door to my car after walking out, THEN all of a sudden there’s a person trying to talk to me. It seems they are essentially trying to be a large buy here, pay here lot which is unfortunate for buy here pay here customers. Pay attention to the details of your deal, specifically how much money they are trying to make on you. Also, pay attention to their customer service. If they are treating you well, they’re probably stealing your money. You’re better off going to a dealer that understands how a customer should be treated. Even if you don’t make a deal that day, you’d likely shop there again. Personally, they would have to drive a free car to my door for me to do business there and even then, I’d be skeptical of there motivation. Buyer beware! More

I went in on Sunday to purchase this vehicle with a appointment for 1pm. we waited 1.5hrs to start the process. Drove an hour to see the dealer. This is the vehicle I did test drive as follows: Used 20 appointment for 1pm. we waited 1.5hrs to start the process. Drove an hour to see the dealer. This is the vehicle I did test drive as follows: Used 2018 Chevrolet Silverado 1500 LT Market Price $30,850 Brandon Mitsubishi Discount $15,225 Our Price $15,625 RWD Automatic Exterior : Silver Ice Metallic Interior : Jet Black VIN: 1GCRCREC2JZ362740, Stock: P019956A, Mileage: 64,401 Miles, Engine: 5.3L, Model Code: CC15753, Transmission: 6-Speed Automatic, DriveTrain: RWD Body Style: Extended Cab Pickup After saying I will pay cash. The sales guy says for CASH is 20% more than added fees. Total B.S. price $22,000 for CASH! More

Hands down best dealership in town. Working with Mr. Sanchez 10/10 experience for sure. Working with Mr. Sanchez 10/10 experience for sure. More

Buyers be aware, these guys, salespeople and managers did everything they could to rip me off. The car I intended to buy was listed as $18,500 (I have a screenshot!). We made a deal via text $15,000 OTD. I t everything they could to rip me off. The car I intended to buy was listed as $18,500 (I have a screenshot!). We made a deal via text $15,000 OTD. I took off from work and drove 2 hours to this dealership. Everything was great until they came up with the actual numbers and sales price then was $26,500! Text agreement was a lie! Plus $8,000 more than list price! They kept us there 3 hours acting like they would negotiate, but didn't come down at all. They wanted the full price of $26,500! They also wanted me to buy a package for protection of the car for $3995 and I didn't wanted it, but they said I have to buy it! What a lie and total rip off! Waste of my time, gas and mileage. Do not go there! More

Best dealership I’ve ever been to , such good people ! They took really good care of me and got me into a newer car for less than what I’m was paying , unreal how awesome this place is!!!! They took really good care of me and got me into a newer car for less than what I’m was paying , unreal how awesome this place is!!!! More

This place scammed my husband. The vehicle was listed for 22,000. He was charged 28,000. We still owed 5,500 on our car. They gave us 7,000 for it. Which was put in the contract. T The vehicle was listed for 22,000. He was charged 28,000. We still owed 5,500 on our car. They gave us 7,000 for it. Which was put in the contract. Then down the end of contract snuck in that 5,500 making us actually pay for it. The vehicle didn’t even sell for 28,000 brand new. My husband isn’t the brightest and I told him over the phone not to do it. There are all these fees. Like pre owned and delivered fee 1,000 ? Basically once they added so many fees that make zero sense he walked out paying 38,000 for a 2021 Nissan Rogue that is only the cheapest one they make with the least features. When I called the following morning at 8 am and only had the car since 10 pm the night before so 10 hours asking to get my van back and return the vehicle the sales man Rafael Clay cussed me out and called me a xxxxx. When I asked to speak to his manager. So I hung up. I called back and was able to get the sales manager and was informed that florida doesn’t have to honor the “ 24 hour return or 3 day return if they choose not to. And that my husband signed something stating this. The manger informed me he was given 7,000 for the trade in. Which sure it looks like it at the top of the contract but near the bottom is written in as Pre loan payment 5,500 which is what they paid off in my van basically sneaking it back into the contract which he didn’t realize. The payments are $700 per month for a bottom of the line 2021 Nissan Rogue. I’m thinking if hiring a lawyer because it says that in the LEMON LAW guidlines that you can file for it if your vehicle has issues. OR THE DEALER WAS DISHONEST IN ANY WAY SHAPE OR FORM.! I’m livid and I would not recommended this place to my worst enemy. To be cussed at is so unprofessional. The fact that they don’t care a single bit about their customers is xxxxxxxx! More

Great Service! I would highly recommend this dealership to anyone looking for a reliable vehicle at a worthwhile price. I would highly recommend this dealership to anyone looking for a reliable vehicle at a worthwhile price. More

They made this process GREAT! !!! I purchased from another state but they made me feel as though I mattered!!! Genesis was sooo helpful and very fun!!!! It seemed as if I had known !!! I purchased from another state but they made me feel as though I mattered!!! Genesis was sooo helpful and very fun!!!! It seemed as if I had known her forever!!!! 10 out of 10 I recommend!!!!! If you need a reliable, nice and affordable vehicle, go to Brandon Mitsubishi Tampa!!!!!! Trust me it’s worth it!!!!! More