Brandon Mitsubishi

If you care about integrity and your own safety, DO NOT BUY A CAR HERE. I purchased a jeep from this dealership in April with only 30,000 miles on it. When I picked it up, I mentioned to the salesman that BUY A CAR HERE. I purchased a jeep from this dealership in April with only 30,000 miles on it. When I picked it up, I mentioned to the salesman that the tire tread looked low. He INSISTED that the tires were in great shape and would last a long time. Cut to August, I get a small nail in one of my tires and I go to get it plugged. Come to find out, 3/4 of my tires are unserviceable and legally bald and one was borderline. I could not safely drive off the lot of Discount Tire without buying 4 new tires. Tires I would have replaced at the time of sale had the salesman been honest. Tires I likely could have gotten at cost, which is upsetting enough however not the most important part. The point is I’ve been driving around on bald tires, during the rainy season of Florida no less, trusting the word of a salesman and manager that did not care about my safety or the safety of others on the road. I have called 3 times in the last week since going in to have my tires replaced, each time I’m told I’ll be hearing from the GM and yet it’s still radio silence. Also, side note. The purchasing process makes you feel as though you’ve been taken hostage. I spent FIVE HOURS waiting for them to get the paper work and financing together when I have xxxx near perfect credit and there was only one other buyer in the dealership at the time. I had to uber eats my dinner to the dealership. More

It was my second visit there I had a great experience 1st time and you guys didn’t disappoint me second time one of the best service center I ever been to ,my service advisor is a great person help me with time and you guys didn’t disappoint me second time one of the best service center I ever been to ,my service advisor is a great person help me with everything took care of my car , had a great experience and had a great service for the second time , More

Ernie in the Service Department is a total pro — and a genuinely kind human being. He made me feel taken care of. He explained everything clearly and gave me realistic time expectations, . It’s rare to fi genuinely kind human being. He made me feel taken care of. He explained everything clearly and gave me realistic time expectations, . It’s rare to find someone in automotive service who’s both efficient and compassionate, My vehicle was ready exactly when promised. . Very good experience. I would recommend. More

From the moment I walked into Brandon Mitsubishi, Vanessa made the experience feel easy, honest, and even joyful. She was knowledgeable, and genuinely interested in what I needed. Vanessa took the time to made the experience feel easy, honest, and even joyful. She was knowledgeable, and genuinely interested in what I needed. Vanessa took the time to walk me through my options, answered every question without rushing me, and worked hard to make sure I got a deal I felt great about. What stood out the most was how she treated me like a real person — not just another sale. I drove off with the perfect car for my budget and lifestyle, and a huge smile on my face. The other people I met there were really great too. More

It is worth mentioning the courtesy and friendly environment you encounter as soon as you enter this facility. Our sales representative (Robinson) was very professional at all times and very underst environment you encounter as soon as you enter this facility. Our sales representative (Robinson) was very professional at all times and very understanding of our needs. The sales manager/financing officer (Nat) was very courteous and respectful at all times making the negotiation process easy and pleasant. More

Thank you to Aubrie helping me purchase my 1st new car! She took her time with me and was very knowledgable. She took her time with me and was very knowledgable. More

We went there to look at cars, salesman greeted us in parking lot. Barely had our names and wanted to discuss financing. Asked us how much we were pre-approved for which he didn't need to know that. We k parking lot. Barely had our names and wanted to discuss financing. Asked us how much we were pre-approved for which he didn't need to know that. We knew how much we wanted to spend. He wanted to get every dime we were approved for. Then went inside to get keys to a car we were interested in and we waited and waited and he did not return so we left. Not the way to treat potential customers. Never go there again and will not recommend. I recommend staying away from this dealership. More

I was very pleased with my experience at Brandon Mitsubishi at their new facility. The staff was friendly and professional, and I never felt pressured or rushed. They really took the time to underst Mitsubishi at their new facility. The staff was friendly and professional, and I never felt pressured or rushed. They really took the time to understand what I was looking. The dealership was clean, comfortable, and well-organized -- and the service was top-notch from start to finish. More