Brandon Hyundai - Service Center

Oil change I’ve always had a great service experience at Brandon Hyundai, they explain everything thoroughly, get you in fairly close to your appointment time an I’ve always had a great service experience at Brandon Hyundai, they explain everything thoroughly, get you in fairly close to your appointment time and get you out when they say they will. More

First time average only It took over a 1/2 hour in line waiting to get checked in and then only when I went to the service mgr to see what was going on as it was well after m It took over a 1/2 hour in line waiting to get checked in and then only when I went to the service mgr to see what was going on as it was well after my 1:00 appt. The most disappointing thing was that they took care of two cars that were behind me and still didn't acknowledge that I was sitting there waiting. In fairness this was my first experience like this and I hope it to be the last. Once they finally got me in, the service was excellent. More

Friendly The young man stepped in and got the job done and was very polite. Mario can assist me anytime when Alex is not there to help. The young man stepped in and got the job done and was very polite. Mario can assist me anytime when Alex is not there to help. More

Quick and pleasant service Price is affordable and good customer service! We were able to get dropped off at the mall and do a little shopping while my car got serviced,that was Price is affordable and good customer service! We were able to get dropped off at the mall and do a little shopping while my car got serviced,that was helpful. Very Pleasant experience. More

Great Service Mario was great. He listened to what service I needed done on my car and before letting me know what was recommended, he checked the history of my ca Mario was great. He listened to what service I needed done on my car and before letting me know what was recommended, he checked the history of my car to be sure that it was something that wasn't previously done accordingly to my mileage on the car. He has a great personality and very easy to talk to. I felt very comfortable around him and I knew he was honest about the work I needed done. I will continue to ask for Mario as my service representative. More

Service was great The customer service here is top notch. Our car had to be towed in due to the fact it was not working. We were instructed on the process of getting i The customer service here is top notch. Our car had to be towed in due to the fact it was not working. We were instructed on the process of getting it there and even received a follow up call from them to insure all was well. Dan White was excellent. He made sure he spoke to either myself or my wife through the entire process. Even saved us a few bucks. The only hiccup was that getting a hold of a service person on a Saturday was extremely difficult but the lady that answered the phone kept at it till I was successful. More

Needs some improvement Nice people. However , I made an appointment and upon arrival was waiting for an hour for service past my appointment time. Then when I leave ,I notic Nice people. However , I made an appointment and upon arrival was waiting for an hour for service past my appointment time. Then when I leave ,I notice that I had someone else’s inspection sheet stapled to my receipt. More

Garbage customer service Wow, what terrible customer service! Speaking specifically about their service department, they kept my pregnant wife waiting over 2 hours past her ap Wow, what terrible customer service! Speaking specifically about their service department, they kept my pregnant wife waiting over 2 hours past her appointment time for an oil change. When I called to complain (she was too nice) the receptionist was zero help. The icing on the cake was when my wife saw members grilling in the parking lot - either A) take less appts if you plan to grill out, or B) deal with a 2+hr back up you have. They have apparently chosen C) treat customers like garbage, withhold information, and be a generally terrible company. Would not recommend. Will not return. More

Happy Hyundai Owner Hyundai identified my car’s problem, found another issue, and fixed both issues. Hyundai exceeded my expection! Alex provided outstanding customer ser Hyundai identified my car’s problem, found another issue, and fixed both issues. Hyundai exceeded my expection! Alex provided outstanding customer service and made me a very satisfied customer. More

Helpful and very customer service oriented Recently purchased a 2013 Sonata hybrid from a used car dealer and we stopped at your dealership and spoke with John Michael who was very helpful and Recently purchased a 2013 Sonata hybrid from a used car dealer and we stopped at your dealership and spoke with John Michael who was very helpful and explaining some of the features of the hybrid such as Bluetooth and Blue Link. He was a very helpful gentleman More