6,696 Reviews of Brandon Hyundai - Service Center
Xm radio problem I took my wife’s car in for a problem that it had since we bought it new. The Xm keeps saying intermittently various things like loading, weak signal I took my wife’s car in for a problem that it had since we bought it new. The Xm keeps saying intermittently various things like loading, weak signal , etc. I videotaped the problem and the service department said that they couldn’t duplicate the problem. I got in my car to leave and the problem was there. I called the technician over to show him the problem and he changed the antenna. It seemed to be ok but the problem soon showed up again and I took it back to the service department and they said they found an intermittent short in the wire harness and replaced it.The problem seemed to be ok but it soon came back so I took it back to the service department. While I waited in line for service, the radio started cutting out and said weak signal. I video taped it and told them about it. After waiting for quite some time they said that they couldn’t duplicate the problem and called Hyundai tech support and were informed that Hyundai would not pay to fix the problem. The warranty is for 100,000 miles. The car only has 5,300 miles on it and is only 2 years old. The dealer wants to fix it but Hyundai won’t pay for them to fix it. What good is a warranty if you don’t honor it. The dealer has always been great to me and fixed all of my warranty problems without any problems.This is the 3rd car that I bought new from this dealership and have been happy with them. I think the next step is to replace the radio. What, is a radio to expensive for Hyundai to replace?? I showed them the video of the radio and that I was in their parking lot but their hands were tied because Hyundai wouldn’t cover it.This makes me and my wife wonder what car will be our next?? More
Good service Timely and efficient, easy in and out, good customer service. Only negative I waited 10 min at the service drive up for someone to help me Timely and efficient, easy in and out, good customer service. Only negative I waited 10 min at the service drive up for someone to help me More
Crappy It was not this from the start I have an appointment at 9:30 and I’m pretty sure my car didn’t get looked at till at least 12 pm. I have to call Dan a It was not this from the start I have an appointment at 9:30 and I’m pretty sure my car didn’t get looked at till at least 12 pm. I have to call Dan at least four times to get a hold of somebody to find out what was happening with my vehicle and then the shuttle service was late picking me up just not a happy experience and the fact that you guys do not have courtesy cars no more is ridiculous More
Hundai Sonata Was a long time waiting for service, and after 3 hours I had to ask for my car, was ready but any employee came to me to release. Was a long time waiting for service, and after 3 hours I had to ask for my car, was ready but any employee came to me to release. More
Found the problem right away and fixed it The only thing that botherd me is they did not wash and vacuum the car after fixing the car I believe that the vehicle should always be returned clean The only thing that botherd me is they did not wash and vacuum the car after fixing the car I believe that the vehicle should always be returned clean! More
Great service. Great place with good people! I have been coming here since 2002 and have had good people to work with in sales and service. Thanks Great place with good people! I have been coming here since 2002 and have had good people to work with in sales and service. Thanks More
Great Dealer Recent service was excellent. We have acquired many vehicles from this dealer over the last six years and have never had a bad experience. Always very Recent service was excellent. We have acquired many vehicles from this dealer over the last six years and have never had a bad experience. Always very professional and helpful. More
Great Service Fast,professional, does not upsell..Alex us very good at addressing the issues.friendly. Advises of service needed. Have gone to Brian way back,the Fast,professional, does not upsell..Alex us very good at addressing the issues.friendly. Advises of service needed. Have gone to Brian way back,then johnny.all good.alex is now my go to More
Good sperience This is my third time coming to the office good experience on sale dept and service department. Workers are very profecional. .friendly. I recommen This is my third time coming to the office good experience on sale dept and service department. Workers are very profecional. .friendly. I recommend families and friends to go to Hyundai any time. Love my elantra More
i tryed for two days to get an appt and i called twice a day i called twice a day for two days and left msg each time and never did get a call back so i had to go directly to the service dept to get an appt. thi i called twice a day for two days and left msg each time and never did get a call back so i had to go directly to the service dept to get an appt. this didn't make me very happy and i did not apprec the service dept not calling me back More