Brandon Hyundai - Service Center

Pleasant experience at Brandon Hyundai Staff was pleasant as always. New waiting room was more comfortable and larger. Seemed to do a good job, although we were there for routine maintenanc Staff was pleasant as always. New waiting room was more comfortable and larger. Seemed to do a good job, although we were there for routine maintenance More

Oil change My visit was to receive an oil change. Was a little disappointed to notice the ladies day special had been removed. Other than that the service was g My visit was to receive an oil change. Was a little disappointed to notice the ladies day special had been removed. Other than that the service was great. More

Regular interval oil change. Oil change was completed promptly and I was provided recomendations for future maintenance that should be completed for the mileage that is on the veh Oil change was completed promptly and I was provided recomendations for future maintenance that should be completed for the mileage that is on the vehicle. There was no pressure to have any of the maintenance completed but I will return to have the required maintenance prrformed. More

Service center I realize Brandon Hyundai makes money by selling service through the service center. And your service reps do a good job of selling. I was at the serv I realize Brandon Hyundai makes money by selling service through the service center. And your service reps do a good job of selling. I was at the service center for an oil change to my Hundai and was told I needed air filter and a cabin filter. Both filters were just replaced a week earlier! I hear reps tell women their cars need work done that really isn’t necessary! That is my only complaint! More

Drive belt and tores Mario was awesome to deal with. Made sure to address all areas of concern and kept me updated. Happy for the new ownership. Will go back and look Mario was awesome to deal with. Made sure to address all areas of concern and kept me updated. Happy for the new ownership. Will go back and look at lease when ready. More

Why make an appointment Customer service is never really an issue, it’s the wait and efficiency that needs improvement. I had an appointment at 12 and I was early and dropped Customer service is never really an issue, it’s the wait and efficiency that needs improvement. I had an appointment at 12 and I was early and dropped off at 11:20 for an oil chang only. I waited for an hour and 45 minutes and finally asked how much longer. The advisor went back and said “they are putting the oil in now. 10 more minutes.” Everything at their service center has always taken forever but they do a good job at least. More

Oil Change and warranty issue Miguel was very nice. I came in for an oil change and I heard some knocking while driving. He told me my issue was under warranty, saving me hundreds Miguel was very nice. I came in for an oil change and I heard some knocking while driving. He told me my issue was under warranty, saving me hundreds to fix. I went to pay for my oil change and Miguel noticed I was an USAA member. Asked if I was a Vet, said yes, he gave me a discount on the oil change. More

great service from both Dan White and Richard Hopp Both Dan White from the Service dept and Richard Hopp from the Sales dept always greets me and consistently provides surperb service everytime i come Both Dan White from the Service dept and Richard Hopp from the Sales dept always greets me and consistently provides surperb service everytime i come into the brandon hyundai dealership for my scheduled routine service and oil changes for my santa fe sport. They both always make me feel like I'm part of the Brandon hyundai team/family when I come into dealership for routine service of my santa fe sport that a purchased from Richard Hopp back on December 2017... instead of just another random customer. That both deserve raises!!. Velisa Davis More

Great quality and fast He was friendly and he was fast. Made me his priority. He listened to any questions I had and what he didn't know he found out for me. He was friendly and he was fast. Made me his priority. He listened to any questions I had and what he didn't know he found out for me. More

Worst service ever! I went bg in telling them my service light was on and if I turn on my heated seat it smells like my car is going to catch on fire...they snickered at I went bg in telling them my service light was on and if I turn on my heated seat it smells like my car is going to catch on fire...they snickered at me and informed me the light probably meant I needed the oil changed...wrong...just had the jen oil changed...then nnbbb informed me the car wouldn't catch on fire it would just stop working...I bought the car with heated seats so they would work....so..they reset the service button without even plugging it in to see what was wrong and then told me the car was fine and it went catch on fire...so upset I traded it in on another auto that very same day... More